Customer Ratings & Reviews
- Model:
- DMH-1770NEX
- |
- SKU:
- 6477986
Customer reviews
Rating 3.9 out of 5 stars with 866 reviews
(866 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers frequently mention the positive aspects of the 6.8" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media (DM) Receiver, such as its Apple CarPlay integration, sound quality, ease of installation, user-friendly interface, and affordable price. However, some customers have expressed concerns regarding the durability of the product, particularly the screen, which they claim may develop issues after a year of use. Additionally, a few customers have reported issues with the product's warranty and radio functionality.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Stereo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was solid Definitely recommend Apple car play!
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing feedback on the product, we appreciate your time.
Rated 5 out of 5 stars
Good product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All good! amazing quality just make sure all the wiring is tight and solid it is very picky about that or it will not work!
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Rated 4 out of 5 stars
Great sound!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! Would have like a knob for volume control .
I would recommend this to a friendRated 3 out of 5 stars
Good until there are problems
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for the 2 years i had it. Out of nowhere it started glitching and took forever to get sorted out
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi JoeB, thank you for bringing this to our attention. We do apologize for the inconvenience. For further assistance, you may contact our Pioneer Hotline at 1-888-287-7658. Thank you! Gly | Pioneer Support | https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6477986.p?skuId=6477986
Brand response from Pioneer Electronics Team
Posted .We are sorry to hear you are having a problem with the DMH-1770NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
You can also email us at www.pioneerelectronics.com/contactus.
They will discuss available warranty options.
Rated 5 out of 5 stars
Recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for the price! I don’t have anything negative to say about it. The interface is extremely user-friendly. The Apple Car Play & the navigation are the best features & suit my needs.
I would recommend this to a friendRated 4 out of 5 stars
Pioneer Double Din Radio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good bang for your buck. $$$$$$$$$$$$$$$$$$$$$$$$$
I would recommend this to a friendRated 4 out of 5 stars
Good Sound OK quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.second one the first I have to send in for repairs
I would recommend this to a friendRated 5 out of 5 stars
Excellent!! No complaints!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent!! I have no complaints. Sounds good. Love it. Love my Apple car play. The guy who installed it did a good job. I will definitely recommend Best Buy/Installation to anyone who needs an upgrade like I did.
I would recommend this to a friendRated 5 out of 5 stars
Omar Pérez
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product great service thank you Best Buy I totally recommend this item and location they are unbelievable professionals and knowledgeable
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Brand response from PioneerCustomerSupport
Posted .Hi Omarp76, we sincerely appreciate your business and your valuable feedback. Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know! Carlo | Pioneer Support | https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6477986.p?skuId=6477986
Rated 5 out of 5 stars
My Pioneer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my touch screen radio with satellite and wireless for my phone. It works very well and just what I expected.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Rated 5 out of 5 stars
Great radio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome stereo great sound well recommended this stereo for anybody looking for a good stereo with XM radio and everything that comes with it
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Brand response from PioneerCustomerSupport
Posted .Hi Darrin. We really appreciate you taking the time to leave us a 5-star review. It means a lot to us. Pioneer Support | Jeth. https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6477986.p?skuId=6477986
Rated 5 out of 5 stars
Much better than my old radio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This radio made calling hands-free super easy, barely an inconvenience. Especially with the Android Auto feature I have connected to my Galaxy S23 Ultra. So far, I haven't had any problems out of it.
I would recommend this to a friendRated 5 out of 5 stars
great unit/ Great service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one was defective. Best buy gave me another one. The tech guys immediately recognized the problem and recommended the replacement.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Rated 5 out of 5 stars
Love this Pioneer Digital Media Receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Pioneer Digital Media Receiver. It works great and very good quality.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, Body! We're thrilled to hear that you love your Pioneer 6.8" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media Receiver and that it works great with very good quality. Your satisfaction is important to us, and we appreciate you sharing your positive experience. Enjoy your new receiver! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6477986.p?skuId=6477986
Brand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Rated 5 out of 5 stars
Money well Spent works perfectly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my granddaughter. Her car did not have hands free operations or car play, so I thought it would be a good safety feature. It works perfectly. She loves it and I feel money well spent.
I would recommend this to a friendRated 1 out of 5 stars
Big Mistake - Run
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst decision ever! You get what you pay for. It just doesn’t function well. It turns on automatically if you hit a bump. It’s just ridiculous! Is it because of poor installation? Quite possibly! Never again, Geek Squad! Never again! Do yourself a favor! Go to a real car audio shop. Pay more; get more! If you’re keeping a car instead of trading it in, then it’s worth the extra cost. Trust us!
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are having a problem with your DMH-1770NEX.
If the unit shuts off or turns on when you hit a bump, it is most likely a loose connection.
I understand you may not be happy with the Best Buy installation. You might talk to the manager and see if they have a different install technician, or maybe a different store.
Rated 5 out of 5 stars
Very good product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works amaizng and the apple car play and android auto work perfectly. Havent had any disconnecting issues or anything great product.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE IT! I went from a factory cd/cassette player in my Audi to this and i love it, i just wish it had a usb-C connection instead of the type a connection on back to connect my iPhone but other than that i love it!
I would recommend this to a friendRated 2 out of 5 stars
Lifetime Pioneer Customer No More
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lifetime Pioneer customer since the 1980’s but no more. This is the third unit I’ve had in my truck in about 6 years. The first two had HD tuners that stopped working so the radio just kept cutting in and out every 3 seconds. I finally bought this unit THREE MONTHS AGO and now it’s stuck in a “reboot” loop. I checked for a firmware update and there isn’t one available on Pioneer’s site. About to go pull the fuse and see if that works; otherwise, it’ll be another paperweight in my garage.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello DaveK. Thank you for taking the time in leaving a review on this Pioneer - 6.8" Android Auto and Apple CarPlay Bluetooth Multimedia Receiver. We don't want to lose a loyal customer like you. Kindly give us a chance to fix this for you. Please contact us.
Mary II Pioneer Customer Support
Rated 5 out of 5 stars
Great refurbished radio option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Hooked up couple days after purchase and have had no problems whatsoever compatible with my 2013 dodge charger
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.











