Customer Ratings & Reviews
- Model:
- DMH-1770NEX
- |
- SKU:
- 6477986
Customer reviews
Rating 3.9 out of 5 stars with 863 reviews
(863 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers frequently mention the positive aspects of the 6.8" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media (DM) Receiver, such as its Apple CarPlay integration, sound quality, ease of installation, user-friendly interface, and affordable price. However, some customers have expressed concerns regarding the durability of the product, particularly the screen, which they claim may develop issues after a year of use. Additionally, a few customers have reported issues with the product's warranty and radio functionality.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Still learning
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You got to buy all the extra accessories including the gps. But not bad for the money
I would recommend this to a friendRated 1 out of 5 stars
Don't Buy; It's Garbage!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Don't bother. This radio barely works. I paid over $500 to have this garbage installed in my car. No matter how many times I scan to get radio stations, I can't get a couple of my favorite FM stations. Static is under all of my favorite stations that I like to listen to. If I was listening to AM radio, I might understand static under these stations but FM?! I'm now on the chat feature trying to get a live person so I can find out how to return and have this piece of garbage removed from my car. Your customer service is also awful because I've been waiting for an agent for 20 minutes
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are not happy with the DMH-1770NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
You can also email us at https://usa.pioneer/pages/contact.
They will provide troubleshooting assistance.
Rated 3 out of 5 stars
Good until there are problems
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for the 2 years i had it. Out of nowhere it started glitching and took forever to get sorted out
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi JoeB, thank you for bringing this to our attention. We do apologize for the inconvenience. For further assistance, you may contact our Pioneer Hotline at 1-888-287-7658. Thank you! Gly | Pioneer Support | https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6477986.p?skuId=6477986
Brand response from Pioneer Electronics Team
Posted .We are sorry to hear you are having a problem with the DMH-1770NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
You can also email us at www.pioneerelectronics.com/contactus.
They will discuss available warranty options.
Rated 5 out of 5 stars
Love this Pioneer Digital Media Receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Pioneer Digital Media Receiver. It works great and very good quality.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, Body! We're thrilled to hear that you love your Pioneer 6.8" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media Receiver and that it works great with very good quality. Your satisfaction is important to us, and we appreciate you sharing your positive experience. Enjoy your new receiver! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6477986.p?skuId=6477986
Brand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Rated 5 out of 5 stars
My Pioneer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my touch screen radio with satellite and wireless for my phone. It works very well and just what I expected.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Rated 2 out of 5 stars
Beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This beeps loudly several times when you first turn on the car. It also changed the sound of the blinker and it is also very annoying. We have found no way to turn these sounds off or down.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing feedback on the product, we appreciate your time.
This would be an issue with the factory interface module. If you used iDatalink, look for OEM Settings in the System Menu. Here you can adjust the beep volume.
Rated 5 out of 5 stars
Omar Pérez
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product great service thank you Best Buy I totally recommend this item and location they are unbelievable professionals and knowledgeable
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Brand response from PioneerCustomerSupport
Posted .Hi Omarp76, we sincerely appreciate your business and your valuable feedback. Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know! Carlo | Pioneer Support | https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6477986.p?skuId=6477986
Rated 5 out of 5 stars
Recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for the price! I don’t have anything negative to say about it. The interface is extremely user-friendly. The Apple Car Play & the navigation are the best features & suit my needs.
I would recommend this to a friendRated 5 out of 5 stars
Great radio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome stereo great sound well recommended this stereo for anybody looking for a good stereo with XM radio and everything that comes with it
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Brand response from PioneerCustomerSupport
Posted .Hi Darrin. We really appreciate you taking the time to leave us a 5-star review. It means a lot to us. Pioneer Support | Jeth. https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6477986.p?skuId=6477986
Rated 5 out of 5 stars
Great Product and Install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am loving my new stereo with Apple CarPlay and the installation process was fantastic!
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Rated 5 out of 5 stars
great unit/ Great service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one was defective. Best buy gave me another one. The tech guys immediately recognized the problem and recommended the replacement.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Rated 4 out of 5 stars
Great sound!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! Would have like a knob for volume control .
I would recommend this to a friendRated 5 out of 5 stars
Great refurbished radio option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Hooked up couple days after purchase and have had no problems whatsoever compatible with my 2013 dodge charger
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Practical and modern and modern excellent for my car.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing feedback on the product, we appreciate your time.
Rated 4 out of 5 stars
Pioneer Double Din Radio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good bang for your buck. $$$$$$$$$$$$$$$$$$$$$$$$$
I would recommend this to a friendRated 4 out of 5 stars
Good Sound OK quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.second one the first I have to send in for repairs
I would recommend this to a friendRated 5 out of 5 stars
Very good product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works amaizng and the apple car play and android auto work perfectly. Havent had any disconnecting issues or anything great product.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Rated 5 out of 5 stars
Excellent!! No complaints!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent!! I have no complaints. Sounds good. Love it. Love my Apple car play. The guy who installed it did a good job. I will definitely recommend Best Buy/Installation to anyone who needs an upgrade like I did.
I would recommend this to a friendRated 5 out of 5 stars
Pioneer double din stereo
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Al recomend because it works good and good audio outputs
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Rated 5 out of 5 stars
Much better than my old radio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This radio made calling hands-free super easy, barely an inconvenience. Especially with the Android Auto feature I have connected to my Galaxy S23 Ultra. So far, I haven't had any problems out of it.
I would recommend this to a friend











