Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $69.99
Clearance
The comparable value price is $299.99

Customer reviews

Rating 3.9 out of 5 stars with 859 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

74%
would recommend
to a friend

Customers are saying

Customers frequently mention the positive aspects of the 6.8" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media (DM) Receiver, such as its Apple CarPlay integration, sound quality, ease of installation, user-friendly interface, and affordable price. However, some customers have expressed concerns regarding the durability of the product, particularly the screen, which they claim may develop issues after a year of use. Additionally, a few customers have reported issues with the product's warranty and radio functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 859 reviews
  • Rated 5 out of 5 stars

    Best deal ever

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy that I purchased this for my son and having Best Buy installed was even a better experience

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Pioneers

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as an open for a great price and got installed in a shop looks great on my car works perfectly

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Loud

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect love my new stereo with my mtx subs and infinity speakers great sound

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Corvettes Kenwood

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Kenwood. Ounce you learn the system there's many things you can do with it.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the Pioneer product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Pioneer car play

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy installed it and everything was perfect, love the unit, haveht had an issue since instslled

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 1 out of 5 stars

    Good head unit with features only while it lasted

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go buy a different brand! It was great while it lasted. Pioneer quality is not what it used to be. Google it and you will see. Gave out with less than 1 year of use to the infamous white screen of death. If you buy Pioneer, get the extended warranty to give you some peace of mind. Pioneer charges $80 - 100 for a non-refundable diagnostic fee and you pay for shipping. Unknown costs to actually fix the unit. IMHO not worth fixing.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      We appreciate your feedback and are sorry to hear about your experience with our product. It's disheartening to learn that your Pioneer device encountered issues within a year of use, as we strive to maintain the quality and reliability our brand is known for. We understand your frustration and want to assure you that we continuously work to improve our products and services. While we regret any inconvenience caused, we encourage customers to explore their options when it comes to warranties and service plans to mitigate unforeseen circumstances. We value your feedback as it helps us identify areas for improvement and ensure a better experience for all our customers in the future. Keith | Pioneer Support https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6477986.p?skuId=6477986 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 1 out of 5 stars

    Do Not Buy. Screen Dies.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a decent radio for android audio features minus the phone. Callers were unable to hear me clearly through the microphone, therefore I always had to transfer calls to my phone. Screen died after 22 months of use. Unacceptable. Typical white screen. Pioneer support never responded. Upgraded to a new Pioneer DMH-2660NEX unit with an extended 4 year warranty, for ease of installation. Microphone works and callers can hear me clearly.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      We appreciate your feedback regarding your previous radio purchase. While it provided satisfactory Android audio features, unfortunately, the microphone performance fell short, causing inconvenience during calls. Moreover, the premature screen failure after just 22 months of use is certainly disappointing, especially with no response from Pioneer support. We're pleased to hear that you've upgraded to the Pioneer - 6.8" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media (DM) Receiver unit, complete with an extended 4-year warranty, ensuring a smoother installation process and improved microphone functionality for clear communication with callers. Thank you for sharing your experience, and we hope your new purchase exceeds your expectations. Keith | Pioneer Support https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6477986.p?skuId=6477986 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Even worked with my aftermarket backup camera that I had with my old radio. Geek squad installed it fast.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Works Amazingly

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, looks amazing in the Miata. Responds quickly to touch and was installed quickly and perfectly by the geek squad auto center. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    radio is very good my music is much superior to my previous radio it can be used with Apple CarPlay and I can use it like any new car today

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent perfect

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good coll very nice I’m looking for special nice nice

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Pioneer 6.7 head unit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and easy installation with lots of features.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Pioneer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great deck it’s so amazing this is the second one I have purchased from Best Buy

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Stereo got it installed at my local best buy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised and very easy to install. Recommend!

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks great on my toyota corolla. sounds and works sensational. I would buy it again and recommend it to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service, Nice experience

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Herve was very professional and thorough. The equipment purchased was expertly installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The radio works great and fits very well in the space!

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 1 out of 5 stars

    pioneer 1770nex white screen

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this pioneer 1770nex. About 14 months ago. At best buy. Double din started to turn off and on by itself. Then the screen turns white with stripes. My brother bought the same double din and its now doing the something. Do not buy this model its garbage. I read on line and this model is known for this issue.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      We regret to hear about the challenges you've encountered with your Pioneer 1770NEX unit, which you purchased approximately 14 months ago from Best Buy. It's disheartening to learn that both yours and your brother's devices are experiencing similar issues, especially with the screen displaying white stripes and turning off and on intermittently. We understand your frustration, and we apologize for any inconvenience this has caused. Your feedback is valuable to us, and we will take it into account as we continually strive to improve the quality and reliability of our products. Please don't hesitate to reach out to our customer support team for further assistance or to explore potential solutions. Keith | Pioneer Support https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6477986.p?skuId=6477986 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 1 out of 5 stars

    White screen of dead radio

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this radio about 14 months ago. Around 4 months ago, it woukd freeze every so often. Yesterday, it completly died. White screen of death. Its done. Accepts no input. Pressing the reset button cones back to the same thing. Sad, it was a buce radio. Ill be finding something else next tine. What waste of $400

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi NJDad! 

      Thank you for taking the time to review our Pioneer - 6.8" Android Auto and Apple CarPlay Bluetooth Multimedia Receiver - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1(888) 287-7658 8am - 9pm CT Monday to Saturday, we'll be more than happy to assist you regarding this matter.  

      Pioneer Support
      Alvin
      http://www.usca.pioneer-tv.com BBY-ExBrand_Best_Buy_Pioneer

Sponsored