Customer Ratings & Reviews

The performance of this unit was enough to give it three stars but now it has stopped working completely after three months. This is just unacceptable.

Stopped working before a year. Do not buy!!!!!!!!!

Terrible setup, radio worked for a couple months and then stopped. Now we are left with a white screen.

Less than a year, the screen turn white with lines

Really needed this installed in my truck to use the screen for a back up camera. My older truck did not have that option when was manufactured. Also a good upgrade on my stereo. Thanks Geek Squad

Compared to my original radio in my 03 vehicle this is a 4 star product. The installation required sawing away to make space. The android auto is giving me problems connecting. I also dont like the volume control button. 3.5 star rating. I recommend this product if it is more than 50% off.

Apple CarPlay is an absolute game-changer for anyone who spends a lot of time in their car. The interface is sleek and intuitive, making it easy to access all of your favorite apps and features right from your car's dashboard. The seamless integration with my iPhone allows me to make calls, send messages, and listen to my favorite music without ever taking my eyes off the road. Plus, the voice control feature is incredibly handy for navigating directions or changing the music without missing a beat. Overall, Apple CarPlay has transformed my driving experience and I can't imagine life without it now.

Radio works fine and install work is fine. The people at Best Buy were not knowledgeable. It took forever to get help and the person who helped me assured me that I purchased everything I need( I did have to order a part off Amazon because Best Buy couldn’t get it), when I took it in for install, I had to buy a install kit for the camera I purchased in the store. I was not pleased with the store or employees. Equipment is fine, Best Buy was a big disappointment

Decent quality and the apps within the receiver are pretty good.

Installed this unit and it was an upgrade in every way, except the main reason i bought it. The Apple CarPlay didnt work. Tried different phones, different cables, even an Android. Everything but CarPlay worked. Had to return.

FINALLY installed this on my truck. Sounds great and looks great! A couple of things to note: 1. This radio says "XM Ready" which means you MUST buy an XM receiver in order for this to have XM capabilities. Once you get the receiver installed, it works great...just realize that this does not come with the receiver. 2. Also, if you are new to these, go research the parking brake hookup as well and do what you need to do. 3. If you want your steering wheel controls to work, you need to buy a thing for it as well. It was a pain to put in, but I got my working just great! Overall it sounds great, and it has tons of cool features. Very happy!!!

The only reason for the 5 star review is because of Jarrod in the car audio installation dept, Best Buy seriously need to look into this area, mobile wifi ,dash cams,media devices are booming with Camper vans,Rvs,a serious lack of business opportunity in this market, is missing at B.B. This review would be 1 star if I had to rely on the geek squad , not one person in that whole department including the manger knew anything about Jarrods whole operation, including scheduling, products,installation costs. Neither did the overseas answering service, especially with store specifics, Not being able to speak to the store directly is very frustrating, I understand this was removed from each store? I cant say how great Jarrod was ,very professional, intelligent, amazing customer service way above and beyond. Also I should say it was a 28 ft motorhome he worked on. Other than him ,everyone else I encountered just said "oh I dont anything about that area? How can be? Also Jarrod only works 3 days a week and was sick on of those days. I now feel Best Buy is going down as a major chain, I was told not to go there but I have had very pleasant previous experiences at the Gilbert store,Chandler does not compare, expect Jarrod who coincidentally came from Gilbert. Different training standard can clearly be seen. I appreciate the work and products we chose and the workdone ,however 3 weeks wait for a stereo install with front dash cam and speakers,I will reconsider BB next time however not the Chandler store.

Best Buy die a grwat Job installing and it works great!

Radio was nice until it wasnt. Just after a year it stopped working,. Turns out radios made this year( during covid) were made poorly. Luckily pioneer fixed it for free evn though it was past the warranty period. I did have to pay shipping, and remove and reinstall myself. I would not recomend for this reason.

This radio is definitely a upgrade from the last pioneer that I had. The android auto works great. I just recently had a backup camera added and that works great as well. My only complaints are that the remote is very basic and doesn't do a lot. I also don't like the fact that in order to change radio stations I have to leave the navigation screen. If there is a way to do it while maintaining the navigation I would love to know how.

Great overall, touch screen is decent, sound is good.

This radio replaced the factory original in the 2011 Silverado I bought new. I should have done this years ago. The new radio offers connectivity to Apple Play and Android Auto, opening a world of apps not available on the stock radio. I did give up my CD player and Sirius XM, but Spotify has more than made up for that. It doesn't have a wireless connection to your phone, but that feature is available in pricier models. I was also very happy with the professional installation performed by Best Buy techs.

Those radio was excellent from the moment that it was installed in our vehicle. Everything worked properly, unfortunately due to our car and the amplifier stopping we had to take it out of the vehicle, but we’re able to pass it on to somebody else along with the warranty, but the music is crystal. Clear the channels come in great the Apple Pay, Apple CarPlay, or whatever it’s called Worked great

Just a YouTube video and some other pieces and this thing was super easy to install and quality was a great bang for your buck. I put it in my 2013 Toyota Tacoma.

Had this installed about a year prior to this review. This radio has been nothing but consistent. CarPlay is wired but that’s ok with me the only small complaint I have is there’s always a pop up when it turns on asking to connect to bluetooth(non-CarPlay) and you can’t turn it off. Other than that the full EQ settings are great there’s bass boost and loudness(don’t recommend using them but at least they’re there) and it’s running pioneers operating system unlike some garbage android system that most radios have these days. Radio does support RDS of course but it’s not really a smooth one it just loads text and the next part of the text instead of the whole thing at once which would look better but oh well. This has not let me down when playing music on the daily and on a couple long trips too. Shame that Pioneer hasn’t updated the software since 2022 (it’s 2024 guys) cause any bug fixes like the Bluetooth pop up would be helpful to have fixed. The display is fairly bright not amazing but not terrible it does the job. I don’t really use the remote but that’s also a cool little thing to have. Screen real estate could be a little better but that’s perfectly ok cause it makes up for it in reliability and software quality. Doesn’t lag or anything either