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Customer reviews

Rating 4.3 out of 5 stars with 3428 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers frequently mention the positive aspects of the 6.8" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media (DM) Receiver, such as its Apple CarPlay integration, sound quality, ease of installation, user-friendly interface, and affordable price. However, some customers have expressed concerns regarding the durability of the product, particularly the screen, which they claim may develop issues after a year of use. Additionally, a few customers have reported issues with the product's warranty and radio functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 3,428 reviews
  • Rated 3 out of 5 stars

    Great when every thing works right but...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these to replace the 1330NEX and 1440NEX I had in my vehicles. Both of those models were great and I never had any issues. The main reasons why I changed was because I wanted the better capacitive screen, the smaller chassis and the wireless CarPlay. My initial impressions were good. The screen is definitely better but the new interface takes a while to get used to, in fact it has a lot of stuff that I think makes it unnecessarily complicated. The new operating system also has a lot of glitches, as if they rushed this to market. The wireless CarPlay sometimes doesn’t connect and various systems disappear and reappear. I also don’t see the real need for HDMI since I can play movies from USB, and I’ll probably never use the Alexa. I’m hoping they come out with future upgrades to fix the issues I’m having because I really like the appearance of this unit. Right now if you just want a better screen, don’t need a small chassis and can do without wireless CarPlay, I’d suggest the much cheaper DMH-2660NEX.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Install of non factory radio / DVD player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install looks factory have more functions than factory unit . Works with factory controls at steering wheel. And with better adj,s for unit great sound as well . Unit was install in a 2015 Tahoe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio ( pioneer )

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome radio, looks good and easy to use. Sounds great with my system and love how the display and adjustments are.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Nice Unit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far- so good. Really nice unit with capability to do so much. I plan on adding on the Maestro feature this spring, along with cameras. That’s what I like about it....if you can’t afford to do everything at once, you can add features 1 by 1. I’ve never been a pioneer fan, I usually like Kenwood. But, after seeing a review on the Money Pit feature on Donut media’s Facebook page- pitting pioneer against the exact Kenwood model I was contemplating, it won me over. Granted....the unit they reviewed was a 1500 NEX- if I went with a more expensive model it should be just as good, if not better. The call quality on both ends are great. After seeing mine - I have friends and family looking to upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Easy to use and personalized for comfort and safe.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a purchase I wish I made earlier. So loving it. The installation guys at Wheaton Best Buy Herman and Leandro impressed me a whole lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect love my new stereo with my mtx subs and infinity speakers great sound

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks great on my toyota corolla. sounds and works sensational. I would buy it again and recommend it to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Pioneer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Disappointments here! Expect nothing less from pioneer. Always satisfied with their products. Apple Car play works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Everything that I have tried works great. I am looking forward to see how it works with the backup camera once installed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Radio works not as expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Radio itself is a definite 90% the other 10% is the times I’ve switched to CarPlay for gps and radio option aren’t available.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Apple CarPlay cannot control or display the FM/AM radio.
      You can still listen to the radio while in CarPlay and use steering wheel controls to change stations.
      You might look into radio applications, like iHeart Radio or Audacy. PUSATechAnswers

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I love the apple car play and how easy it is to use. Best buy installed it and they did a great job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek Double-Din

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far shipping was well done,with nice updates&alerts.The packaging was nicely done and padded.The unit seems to be in nice condtion for being a used item.To bad they dont inculde install with purchase and make it seperate but its not a deal breaker.All in all the process was easy to use&I cant wait to get the unit installed. :-)

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pioneer DMH-2660NEX is a great unit that has surpassed my expectations. The Apple CarPlay connects seamlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best car stereo I've ever owned has every Option and output you'll ever need highly customizable sound and screen.. Sounds great also

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Unit!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced factory 2007 Toyota FJ Cruiser head and speakers. Best Buy instalked all and went flawless!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good coll very nice I’m looking for special nice nice

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Do it! Don’t wait!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best things I’ve ever done for myself! This radio is just absolutely amazing, I thought I needed new speakers! Nope this radio has just brought my car to its full potential and I’m just blown away. The gentleman who installed it was absolutely fantastic! He went above and beyond to ensure a great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Head Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well easy to use nice display love customization Fits 1991 Toyota MR2

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this radio! My car is over 10 years old and i feel like I have a new car with this new gadget. I bought it mainly for safety. I no longer have to look down at my phone to change a song or illegally read a text. Siri does it all for me. Great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Stereo got it installed at my local best buy !

    I would recommend this to a friend