Customer Ratings & Reviews

Wanted to remove sync 1 and wanted a touchscreen, this radio did just that! Had to order a special adapter to keep my steering wheel controls, but wiring was very easy and everything works great! Would definitely recommend

Recommend it i like it easy to install really good sound

The product was great while it lasted. I had it installed with a back up camera. First the camera stopped but could just be the camera. Then I started having issues about a year after owning it. From white screen with lines, frozen screens, eventually CarPlay stopped working with the cable. Then the Bluetooth had to be repaired every time. I did have the geek squad protection so I got my money back. Definitely recommend getting the warranty. When it works it’s great. CarPlay and Android auto is nice and the audio was better than my original stereo.

After about a month of use, this head unit has been great. Sound quality is superb for the price point and easy to navigate. Only giving it 4 stars due to occasional glitches in Android Auto, which could easily be my phone and not necessarily the radio as it happens on my wife's vehicle as well.

Bought Pioneer - 6.8" – Multimedia Digital Media Receiver online as an open box "excellent" condition. Which according to best buy is suppose to have all original packaged items with no damage. 1st receiver they sent was missing the wiring harness, etc lol can't install without that. Customer service was 5 stars the best and got me the second receiver shipped/received in 2 days just sucks that the "excellent" condition open box was damaged with scratches on the touch screen. Customer service again 5 stars got me a full refund. You can get great deals with open box items just make sure to buy in-store so you can open and look over the item before committing to purchasing.

In good condition, but the CarPlay still has issues playing the Apple CarPlay 70% of the time I’m driving, which is the whole reason why I bought the electronic.

Pioneer makes good stuff. This particular unit is probably excellent for many users. However, if you really like radio, the FM sensitivity is in the back of the pack of similarly priced units (even their high priced used are in the same place), which I suspect is because many folks get their audio entertainment in other places. Also, to use an iPhone for CarPlay or your Android phone, it's wired only. If these issues don't concern you, then it's a good buy. If they do, look elsewhere.

works well, does the job. cannot figure out how to unpair the device from my phone, as "unpair" does not mandate the device asks permission, for some reason. otherwise great

Great sound quality and carplay. Also really easy to install

Great radio love it sounds amazing looks good and easy to use

amazing and fast and works with my wireless carplay adapter. geeksquad installation was smooth and seamless. it has a plastic screen which is suceptible to scratches is the one thing i dont like which is easily fixed by a screen protector

It didn’t come with USB cord for Apple play. Other than that the sound is amazing

It was perfect fit tor my truck. It sounds great. Only thing I don’t like is have to plug phone in in order for car play to work but for the price it’s not bad.

As other reviews have stated, this was a great product for a while, and then, stopped functioning altogether with a similar white screen symptom. For me, it was about 18 months and then one day it just didn't boot up. During troubleshooting, I eliminated the possibility of the datalink module being bad (unfortunately by buying a new one). Buyer beware.

Radio was installed through Best Buy and didn't last 2 years. Very disappointed in the product. We splurged and purchased a more expensive radio and what we thought was a good brand but after about a year and 1/2 it started glitching and now doesn't work at all.

Got this unit after my factory head unit began to fail. Wanted something with CarPlay that wasn't going to destroy my wallet. Install was fairly straight forward. Touch screen was very responsive and worked well at first. Wired CarPlay and Android Auto only (not the end of the world), this head unit was showing promise.....until recently. Bluetooth connectivity is fine. Microphone that comes with this stereo isn't worth the time to install. Unfortunately, this unit only worked properly for a little over a year. The past 6 months of owning it have been hit or miss whether or not I'm going to get the white screen of death or a functional stereo. The volume buttons are touch screen, non haptic style. So it's easy to miss the buttons sometimes for volume adjust. The radio presets are finicky and easy to accidentally reset to factory. Most recently, the radio will briefly work as soon as I turn my car on, but simple tasks like adjusting the volume too quickly causes the screen/entire radio to die. I paid $375 for this head unit and now I'm seeing the quality that this amount of money buys. The only reason I'm rating this as fair is because it lasted for a year before dying.

Everything works well but there is a slight wiggle that needs to be fixed. Should have gotten a unit with wireless Airplay. Sound system has never worked so well and a definite upgrade to the sound.

works great, touchscreen is very responsive, and looks very good. perfect way to add apple car play or android auto to your vehicle. has a slim profile for easy instalation. works really well with hd backup cameras.

I love the product and it goes great with my car I really hope I win the $400 gift card so I can buy a nice set of speakers to go with it lol.

Wonderful Pioneer stereo that works beautifully in my old ford truck