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Customer reviews

Rating 4.3 out of 5 stars with 3428 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers frequently mention the positive aspects of the 6.8" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media (DM) Receiver, such as its Apple CarPlay integration, sound quality, ease of installation, user-friendly interface, and affordable price. However, some customers have expressed concerns regarding the durability of the product, particularly the screen, which they claim may develop issues after a year of use. Additionally, a few customers have reported issues with the product's warranty and radio functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 3,428 reviews
  • Rated 5 out of 5 stars

    What a stereo it's great.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best car stereo I've ever had. I'm still learning all the stuff this stereo can do. I have before and after pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interface is beautiful and amazingly easy to navigate! It’s very customizable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Radio great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Radio and very user friendly. Installed easily and setup was a breeze

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Radio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the radio works perfectly. It has the CarPlay feature which I really wanted, and works well 2, and also has SiriusXM compatibility which is awesome as well. Recommend buying it while on sale and getting the free installation that geek squad gives you.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Music

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks fantastic. Highly recommend replacing the cheap dodge stereos they put in jeeps with this one

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    First time install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stereo. Installed it in my wife's truck. She loves it. Functionality and UI is great. Easy install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carplay

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing no lag and perfect and cheap for CarPlay!!

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 4 out of 5 stars

    Nice Receiver for the Money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the stereo, and Best Buy installation was quick and professional. Both Bluetooth and Android Auto connection work as expected.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Jeep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This radio a great! Apple play simplifies a lot of hands off. Fits well in my jeep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply … I love it! It pairs well with my iPhone. I previously had an older radio with disc player. This is definitely an upgrade for me. The radio gets excellent reception. I adjusted speaker settings and now now enjoy a better base experience.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    A must have stereo for a modern look!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my stereo. I have a 2011 Toyota 4Runner and I wanted to upgrade to something more modern. The dash kit and stereo gives my Toyota a cleaner and more current look than the factory one it came with. The sound is incredible and it’s so easy to use. I know longer have to have all these cords. CarPlay is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer avh 2550 NEX

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this double in head unit it works flawlessly in my Subaru Forester. I have the idata link maestro module with the wiring harness hooked up to it so I was able to retain my factory back up camera and steering wheel controls.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound better than the factory stereo. Looking forward to buy another one for my wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer radio

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it definitely recommend it anybody looking for a good radio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has great picture quality! love all the features. great for my 2007 jeep patriot that didn’t even have a aux in it. I love the hands free feel. being a college student this is great for when I am traveling back home and I want to charge my phone, look at the gps, answer phone calls and listen to music all in one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great choice of a product to put in my 2002 GMC Sierra. When I get into my vehicle, I’m hands-free with my phone.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 2 out of 5 stars

    Definite hits and misses

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a base 2011 Honda Fit. In many ways it's a huge upgrade over factory radio: * Android Auto /Car Play * backup cam compatible * HD radio * great sound and quality * very easy to connect to phones etc * great value over options from Boss/Jensen However I do have some issues, mostly with visibility on the screen. The screen to me is rather dim and not very sharp. Playing with contrast and brightness only helped so much. But my biggest gripe is with the touch controls on the right side - they are too small and too dim to be seen easily even when you aren't driving. If you have steering wheel controls this is probably less of an issue, but as the Fit doesn't it's a real hassle. I may end up mounting the remote to use that for volume. The screen itself catches a lot of glare from sunlight. The screen is also relatively low-res which isn't a huge deal but for this price I frankly expected a better image. If I had my time back I would have spent the extra money on a unit like the Sony AX5500 that has actual buttons. This will be my son's car eventually and I got it primarily to add hands-free driving and a backup camera, so it will fit that bill. But I wouidn't get this again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great stereo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install i did need to use a knife to cut the bezzle back a little because the radio is bigger then the stock hole but it works great touch screen responsive remote works well since car doesnt have wheel controls

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Only worked for a week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not be more dissapointed with this product. It was bought as an open box- (no problem- it was missing some parts: mounting brackets, screws, box, instructions, etc., & had a small scratch. However, within a week the unit stopped working and shows just a white screen with colored vertical lines, or a black screen. Apparently its a common problem with this unit that I was unaware of, and it seems as if Best Buy is taking these returns, and just reselling them, rather than sending them back to Pioneer or disposing of them. I was told it was likely a display model- again, not a big deal, it was going in my commuter car anyways- so I dont mind a scratch or minor imperfections. But its a problem if the unit doesnt work!! How is it the same Best Buy location has several of these units all open box just like mine. Its not possible that they are all display models from the same location. Like my girl Judge Judy told me- when the story doesnt make sense, its nonsense!! Installing a head unit is a chore, and I'm not happy I have to do it again because its very likely some other customer experienced the same thing as me, & Best Buy likely just resold it. I encourage you to read the reviews for this unit, and see all the other complaints of the unit failing just as mine did. I didn't believe it, and thought the reviews were from the outliers, but it seems it us the norm with this product.

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      We are sorry to hear you are having a problem with your DMH-1770NEX.
      Please contact our Product Support at 1-800-421-1404, select option 1.
      They will provide troubleshooting/warranty assistance. PUSATechAnswers

  • Rated 5 out of 5 stars

    Great unit!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this unit! The display is super clear, much better than the alpine I had. Volume controls are great and easy to use. Can’t go wrong with unit, especially for the price.

    I would recommend this to a friend