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Customer Ratings & Reviews

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Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 4.2 out of 5 stars with 264 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers value the 6.8" Bluetooth Digital Media Receiver for its improved sound quality, ease of use, and reliable Bluetooth connectivity. The receiver's price point and responsive touch screen are also appreciated. However, some customers have expressed disappointment regarding the absence of a CD player and the radio's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 264 reviews
  • Rated 5 out of 5 stars

    LUCKY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is “ bomb”. I can’t wait to get my new system installed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Entry level head unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheap software. No subwoofer level control and limited EQ control. Falls short of what I expect from pioneer

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      We are sorry to hear you are not happy with your DMH-342EX.
      Please contact our Product Support at 1-800-421-1404, select option 1.
      They will provide operational assistance. PUSATechAnswers

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new car audio system. Truly makes it handfree driving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deck

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent functionality for a modern car receiver deck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good bang for the buck!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this head unit. Very easy to use and packed with features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product easy to use and great for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment. You'll be glad you purchased this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The radio was installed before the time I was giving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the stereo. It looks clean and sounds great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Double Din

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome stereo easy install very Happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY NEW CAR STEREO

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT VALUE FOR THE PRICE. EVEN BETTER FREE INSTALLATION!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t want my to continue using my stock radio so I bought an open box radio for leas that $160. Its way better than the original but it’s missing apple car play and no navigation, and the equalizer is non existent. I probably spent 50 bucka more for the Sony.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Pioneer - 6.8" Bluetooth Digital Media Receiver - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Pioneer Support
      Angela
      http://www.usca.pioneer-tv.com/en/index.html?c=US BBY-ExBrand_Best_Buy_Pioneer

  • Rated 2 out of 5 stars

    Terrible features but it works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It plays but the best thing about it is the bluetooth. The features are so out of date and I regret spending the money. You have to download an app that has access to all of your other appa to connect your phone.

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 2 out of 5 stars

    Doesnt have lisence feature for waze, pandora

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finctions woth bluetooth and backcamera works fine. It has its own application called web link and it mirrors your screen for waze. It does mot have the actual waz app or pandora. I would spend the extra money next time to make sure it has apple and android features and apps

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad deck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cuts on and off now, it started a day after installation. Pretty annoying and now I can’t even control from steering wheel

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      We are sorry to hear you are not happy with the DMH-342EX.
      Please contact our Product Support at 1-800-421-1404, select option 1.
      You can also email us at www.pioneerelectronics.com/contactus.
      They will provide troubleshooting assistance. PUSATechAnswers

  • Rated 2 out of 5 stars

    Expensive radio

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t do anything I wanted it to do. Its looks nice but now i have wires and attached cords out in the open. I could do more with my factory radio

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sounds good, screen mirroring not so much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit sounds great, especially if you can do custom eq tunes, but that doesn’t offset just how bad the screen mirroring feature is. It took 30 minutes just to get all of the phone settings right.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for my car at all. It wasn’t compatible with the features in my car which is a 17 Nissan murano. I tired to return it just 2 weeks of being install only to find out I can. I would say don’t buy this radio. I only need to replace my door speakers my car.

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time.
      I am sorry to hear the unit is not compatible with your factory systems.
      The factory systems have evolved to a point where you need a special interface and the radio would have to be compatible.
      Please work with Best Buy’s Geek Squad. They will verify the correct system for your vehicle and assist you with any additional accessories you may need. PUSATechAnswers

  • Rated 2 out of 5 stars

    Purchased the wrong pioneer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like it, it wasn’t what I thought it was. I purchased the 7” 1500 I like it

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      I am sorry the DMH-342EX did not meet your needs.
      Check with the Geek Squad, they can let you know if it is possible to return the unit and upgrade to the DMH-1500NEX. PUSATechAnswers

  • Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took it out of the box. Plugged it in. Dead screen. Doesnt work at all. Didnt get to use it for 5 minutes. Bought it, it was cold out. Its nicer and went to put it in. Bestbuy.com said call someone who cares basically. Shouldnt there be a warranty at least?

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      We are sorry to hear you are not happy with the DMH-342EX.
      Please contact our Product Support at 1-800-421-1404, select option 1.
      You can also email us at www.pioneerelectronics.com/contactus.
      They will provide troubleshooting assistance.
      Best Buy should have a 14 day window to return/exchange the unit. If you are within this window, you might speak with the store manager. PUSATechAnswers