Customer Ratings & Reviews
- Model:
- DMH-342EX
- SKU:
- 6477983
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are positive about the sound quality, Bluetooth connectivity, price, and ease of use of the 6.8" Bluetooth® Digital Media (DM) Receiver. They appreciate the excellent sound quality, smooth Bluetooth connection, affordability, and user-friendly interface. However, some customers have concerns about the installation process, lack of a CD player, and issues with the screen.
This summary was generated by AI based on customer reviews.
Radio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The radio was installed before the time I was giving
I would recommend this to a friendMs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the stereo. It looks clean and sounds great
I would recommend this to a friendDouble Din
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome stereo easy install very Happy with my purchase.
I would recommend this to a friendMY NEW CAR STEREO
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT VALUE FOR THE PRICE. EVEN BETTER FREE INSTALLATION!!
I would recommend this to a friendYou get what you pay for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t want my to continue using my stock radio so I bought an open box radio for leas that $160. Its way better than the original but it’s missing apple car play and no navigation, and the equalizer is non existent. I probably spent 50 bucka more for the Sony.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Pioneer - 6.8" Bluetooth Digital Media Receiver - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Pioneer Support
Angela
http://www.usca.pioneer-tv.com/en/index.html?c=US
Terrible features but it works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It plays but the best thing about it is the bluetooth. The features are so out of date and I regret spending the money. You have to download an app that has access to all of your other appa to connect your phone.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Bad deck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cuts on and off now, it started a day after installation. Pretty annoying and now I can’t even control from steering wheel
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are not happy with the DMH-342EX.
Please contact our Product Support at 1-800-421-1404, select option 1.
You can also email us at www.pioneerelectronics.com/contactus.
They will provide troubleshooting assistance.
Doesnt have lisence feature for waze, pandora
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finctions woth bluetooth and backcamera works fine. It has its own application called web link and it mirrors your screen for waze. It does mot have the actual waz app or pandora. I would spend the extra money next time to make sure it has apple and android features and apps
No, I would not recommend this to a friendExpensive radio
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t do anything I wanted it to do. Its looks nice but now i have wires and attached cords out in the open. I could do more with my factory radio
No, I would not recommend this to a friendSounds good, screen mirroring not so much
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit sounds great, especially if you can do custom eq tunes, but that doesn’t offset just how bad the screen mirroring feature is. It took 30 minutes just to get all of the phone settings right.
No, I would not recommend this to a friendNot a good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for my car at all. It wasn’t compatible with the features in my car which is a 17 Nissan murano. I tired to return it just 2 weeks of being install only to find out I can. I would say don’t buy this radio. I only need to replace my door speakers my car.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
I am sorry to hear the unit is not compatible with your factory systems.
The factory systems have evolved to a point where you need a special interface and the radio would have to be compatible.
Please work with Best Buy’s Geek Squad. They will verify the correct system for your vehicle and assist you with any additional accessories you may need.
Purchased the wrong pioneer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like it, it wasn’t what I thought it was. I purchased the 7” 1500 I like it
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .I am sorry the DMH-342EX did not meet your needs.
Check with the Geek Squad, they can let you know if it is possible to return the unit and upgrade to the DMH-1500NEX.
Just send me my package.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ordered 2 weeks ago and not a single thing has arrived. I keep trying to track my package but they won’t update me with any new information. My money went down the drain.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .I am sorry to hear you are having a problem with your order.
Please contact Best Buy at 888-287-7658. They will try to assist you with the problem.
Dont buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took it out of the box. Plugged it in. Dead screen. Doesnt work at all. Didnt get to use it for 5 minutes. Bought it, it was cold out. Its nicer and went to put it in. Bestbuy.com said call someone who cares basically. Shouldnt there be a warranty at least?
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are not happy with the DMH-342EX.
Please contact our Product Support at 1-800-421-1404, select option 1.
You can also email us at www.pioneerelectronics.com/contactus.
They will provide troubleshooting assistance.
Best Buy should have a 14 day window to return/exchange the unit. If you are within this window, you might speak with the store manager.
Not worth it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.About a month after having this installed It would no longer stay on a station. It will randomly change stations and not stay on. It's super frustrating because I bought two of them and both of them do this. I can only use Bluetooth to listen to music.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Disconnect anything you have connected to the SWC (steering wheel control) port. If the problem no longer occurs, your steering wheel control adapter may be bad or need to be reprogrammed.
When the unit randomly changes stations, source, or volume on it's own, this is usually the cause.
On the DMH-342EX, Bluetooth is only for phone calls and streaming music. It does not support Apple CarPlay or Android Auto.
If needed, contact our Product Support at 1-800-421-1404, select option 1.
You can also email us at www.pioneerelectronics.com/contactus.
They will provide troubleshooting assistance.
Car stereo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They lied and said could install and didnt. Returned item
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Please contact Best Buy at 888-237-8289. They will try to assist you with the problem.
Not Sirius xm ready!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NOT SIRIUS XM READY!!!!! So if you want it dont buy this unit! I was told by 3 assoc it was ready...
No, I would not recommend this to a friendvery upset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.haven't been able to see what the radio is like yet because bestbuy was suppose to install it 2 months ago and they cancelled again on me today for the second time wouldnt recommend bestbuy to my worst enemy
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
I am sorry you are having a problem getting the unit installed.
Please continue working with Best Buy. I am sure they will work to make it right.
Me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got installed- probably a great unit - but you don’t offer service on install - only 2 stores install units and they are backed up,2 months - and trying to make appt - terrible
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Please contact Best Buy at 888-287-7658. They will try to assist you with the installation.
It may work better for you
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this radio would not pick up stations, so its not of use for me as well its hard to disconnected from phone calls sometimes and you have to restart your Bluetooth thru the phone after hanging up from phone call and if you are used to have a CD player this is not the system for you. My overall take is the total design is flawed so I will be returning.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello Drew,
Thank you so much for writing a review for our 4' USB-C to USB-A Charge-and-Sync Cable, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below.
Pioneer Support
Louise
https://www.pioneerelectronics.com/PUSA/Support