Customer Ratings & Reviews
- Model:
- DMH-1500NEX
- SKU:
- 6401086
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 7" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver for its sound quality, seamless Apple CarPlay integration, and user-friendly interface. Many appreciate the backup camera functionality, easy installation, and the value it offers for the price. While the receiver boasts a nice large screen and excellent features, some find its radio capabilities to be somewhat limited.
This summary was generated by AI based on customer reviews.
Art
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Ahman was great to deal with. Would recommend Best Buy to everyone.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Satisfied Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a huge upgrade for my C5 Corvette. I have no complaints about this product.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
delivery NOT good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.deliver sucked. box inside of box that was not taped up. manufacture box inside looked like it was kicked across a warehouse, used as a step stool and used for a target for an axe as there was a puncture in the manufacturers box going through the styrofoam. I took out the item and the screen was not crack, but I had to return it as the lack of care that the box showed it having I could not trust that the inner parts have not been effected by the treatment the box.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear the condition of the unit. I would agree, returning the order is probably the best option.
Stereo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my radio. Helpful nice unit on sale nice help
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Pioneer digital multimedia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with purchase and installation by Best Buy. Looks like it originally came with vehicle
I would recommend this to a friendCar Radio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this one got a kenwood before this it was junk compared to pioneer
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic upgrade to my oem unit. Very user friendly and no connection issues.
I would recommend this to a friendGreat
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this radio especially compared to the last one i had
I would recommend this to a friendAmazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This radio is amazing & for $300 its got everything you wanted very nice 7" screen
I would recommend this to a friendVery hppy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy need i say more, they were quick and professional
I would recommend this to a friend- Cons mentioned:Radio
Total dissatisfaction
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m returning this car stereo!!!!!! Had it installed by Best Buy, with new JBL speakers. The radio will play and then just power off for no reason!!!! Totally disappointed in this item!!!!! I will be returning it!!!!!
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .HI Wjrobinso! I'm so sorry to hear about the frustration you experienced with your car stereo system. It must be incredibly disappointing to have the radio power off unexpectedly despite having it installed by Best Buy with new speakers. Please know that we value your feedback, and we will make sure to address this isolated issue to ensure future designs of the device are improved. Thank you for bringing this to our attention, and we apologize for any inconvenience this may have caused.
JC | Pioneer Support https://www.bestbuy.com/site/pioneer-7-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6401086.p?skuId=6401086
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed it on my Nissan Armada it’s amazing also I connected it to Apple tv
I would recommend this to a friendFun to drive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from my stock stereo and now my driving experience is a lot more fun
I would recommend this to a friendPioneer dmh 1500nex
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I use CarPlay the radio cutoff the music for a second I feel disappointed !!!
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
The sound should not cut off when you do Apple CarPlay.
Please contact our Product Support at 1-800-421-1404, select option 1.
They will provide troubleshooting assistance.
Radio sucks in many ways
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keep disconnecting from my Samsung phone. I have to unplug and plug it back in again to work. Sometimes the backup camera does not come on or it stops working as I am backing up. The guide lines are bad they are up in the air and the camera looks like a fish bowl. It's disappointing.
No, I would not recommend this to a friendAudio problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but after 30 days of use i got problem with the audio it stop then come back ...also tou have have s22 or s21 ultra good luck cauz Aadroid auto wont work with those latest samsung
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Pioneer - 7" - Apple CarPlay, Android Auto, Built-in Bluetooth - Multimedia Digital Media Receiver, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Pioneer Support
Alvin
http://www.usca.pioneer-tv.com
Carplay
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My back up camera calibration lines are up in the sky... how do I fix this?
I would recommend this to a friendPioneer double din
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not one of their best at all bluetooth hardly wants to connect has error messages coming on the screen wish i could take it back got it for my wife as a Christmas present really a blow back in my face i would give this unit no stars if i could
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi B217! I am truly sorry to hear about the difficulties you are experiencing with the Bluetooth connectivity on the unit you purchased for your wife. It must be frustrating to have error messages constantly popping up on the screen. Please know that this is not the experience we want for our customers.
We value your feedback and take this seriously. We apologize for any inconvenience this has caused and we want to make it right. As a gesture of goodwill, we would like to offer you a replacement unit and extend the warranty to 1 year. Our goal is to ensure that you and your wife are satisfied with your purchase.
Please reach out to our customer service team to arrange for a replacement unit and to discuss the warranty extension. We appreciate your understanding and thank you for bringing this to our attention.
JC | Pioneer Support https://www.bestbuy.com/site/pioneer-7-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6401086.p?skuId=6401086
Severely disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box Said only scratches didn’t mention missing parts detrimental for the radio to work or that it was completely used. Had another person‘s name in the Bluetooth.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .I am sorry to hear you are not happy with your purchase. An Open Box unit can be a display unit or something that was purchased and returned. Contact your local Best Buy, they will help with any missing accessories.
Brand response from PioneerCustomerSupport
Posted .We are sorry to hear that your experience with the open box purchase was not up to your expectations. We strive to provide accurate descriptions of our products to ensure customer satisfaction. We will take measures to better communicate any missing parts or signs of wear in the future. Thank you for bringing this to our attention. We hope to have the opportunity to make it right for you in the future. Keith | Pioneer Support https://www.bestbuy.com/site/pioneer-7-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6401086.p?skuId=6401086
The worse
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about it is so bad going to return it because its not worth the money
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are having a problem with the DMH-1500NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
They will provide troubleshooting assistance.