Customer Ratings & Reviews
- Model:
- DMH-1500NEX
- SKU:
- 6401086
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the convenience of Apple CarPlay and Android Auto, praising the ease of use and seamless integration with their smartphones. They also appreciate the excellent sound quality, user-friendly interface, and affordable price point. While some customers have concerns about the lack of HD radio and occasional radio issues, the overall positive feedback suggests that this product meets the expectations of many users.
This summary was generated by AI based on customer reviews.
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, works well with Spotify love it....
I would recommend this to a friendChristmas gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a Christmas gift. So it hasn't been open yet.
I would recommend this to a friendStereo install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and quick service, and they even smiled! Thanks
I would recommend this to a friendTerrific stereo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and I am very pleased with my purchase...
I would recommend this to a friendMediocre player
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine for Sirius, radio and most devices. Phone access is not easy to use. Volume control is by small touch screen with no knob. My main complaint is it doesn't recognize my MP3 player. Steering wheel controls also don't allow changing music choices.
No, I would not recommend this to a friendRadio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my grandson truck. He loves it.
I would recommend this to a friendGreat unit however
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit overall. However this unit does not support apple phones 8 or higher. I specifically bought this unit for the maps and apple car play but the unit is so old that its not up to date with our current digital market. I will be returning.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .I am sorry to hear you are having a problem with the DMH-1500NEX.
The unit definitely works with the iPhone 8 and higher devices. I have tested with the iPhone 15 and it is still working for Apple CarPlay.
Please contact our Product Support at 1-800-421-1404, select option 1.
They will provide troubleshooting assistance.
No Wireless Apple Carplay - Android Auto
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This radio was recommended by Best Buy as having wireless android auto. It definitely does NOT have wireless android auto which is why I returned it.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Please contact Best Buy at 888-237-8289. They will try to assist you with the problem.
Great pioneer CarPlay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything i was looking for overall I’m happy
I would recommend this to a friendCuts out and goes dark
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this installed about 2 years ago and recently it's been going dark or just not connecting. It's reliable about 60% of the time.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are having a problem with your DMH-1500NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
They will provide troubleshooting assistance.
Deceptive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is ok, controls are not friendly, the description for use etc like Car play and Bluetooth are very deceptive.
No, I would not recommend this to a friendDashboard broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall we were pleased. They cracked the dashboard and we were told that is very common and that they usually tell customers to order the replacement part before the installation and they will fix it if they do break but no one told us that.
I would recommend this to a friendNot worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish i knew it wouldnt work with my phone before i bought it. Cant get a single thing on the radio to work except the radio No instructions come with it either
No, I would not recommend this to a friendNot working properly.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've always owned pioneer receivers, but my luck ran out with the purchase of this one. Bought as open box. Only had unit installed for about 2 months and I'm having source sound level issues, as well as unit going into protect and resetting randomly.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are having a problem with your DMH-1500NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
They will provide troubleshooting assistance.
Okay
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of expensive in considering the product does not include Apple wireless Apple CarPlay
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
- Pros mentioned:Sound quality
OLD, OUT OF DATE UNIT.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a 2018 model. Last firmware update 2019. Poor video screen resolution. Sound is fine... Replaced with Kenwood 2 days later. BB .. zero issues replacing unit.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Tommiet,
Thank you for taking the time to review our Pioneer - 7" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media (DM) Receiver - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-287-7658 for further assistance.
Pioneer Products
Nikki
https://www.bestbuy.com/site/pioneer-7-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6401086.p?skuId=6401086
Brand response from Pioneer Electronics Team
Posted .While the DMH-1500NEX has been out for a while, there have not been any issues with the unit to require a firmware update.
I am sorry to hear you were not happy with the screen resolution.
- Cons mentioned:Radio
Randomly shuts off
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Randomly shuts off, so it makes it impossible to use it. I have to fully take it out then it will randomly turn back on. Fuses are all good and wiring is all connected. Leaving it to be just the radio. Wouldn’t recommend at all. To pay like $450 and for it to not even work is unbelievable.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi DevonP! I apologize for the inconvenience you’ve experienced with your Pioneer product. It’s frustrating when a device doesn’t function as expected, especially after investing in it. Rest assured, we take your feedback seriously. We will make it right and offer assistance covered by the manufacturer’s warranty. Please call our support line at 844-679-5350, and we’ll work to resolve the issue promptly. Thank you for bringing this to our attention.
JC | Pioneer Support https://www.bestbuy.com/site/pioneer-7-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6401086.p?skuId=6401086
I should have returned it when I had the chance
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this 7 “ radio, and was installed by Best Buy…within months my steering wheel controls ( volume up&d own and track changing) stopped working. I took it back and was told I needed to buy an upgrade adapter from the adapter I already paid for… 1 1/2 years later the radio stopped working. I get a blank screen, other times it comes on, but it’s frozen…I should have purchased a warranty..They just don’t make stereos like they use to
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are having a problem with your DMH-1500NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
They will provide troubleshooting assistance.
Sirius radio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with purchase but I need help! Not enough instruction at installation!
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Please contact our Product Support at 1-800-421-1404, select option 1.
You can also email us at www.pioneerelectronics.com/contactus
They will provide you with needed assistance.
Lacks features
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hasn’t lived up to what I expected. The accessibility sucks.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Please contact our Product Support at 1-800-421-1404, select option 1.
They will provide troubleshooting assistance.