Customer Ratings & Reviews
- Model:
- DMH-1500NEX
- SKU:
- 6401086
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the convenience of Apple CarPlay and Android Auto, praising the ease of use and seamless integration with their smartphones. They also appreciate the excellent sound quality, user-friendly interface, and affordable price point. While some customers have concerns about the lack of HD radio and occasional radio issues, the overall positive feedback suggests that this product meets the expectations of many users.
This summary was generated by AI based on customer reviews.
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functional, disconnects, but is way better than what i had
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
We are sorry to hear you are not happy with the Pioneer product.
Please contact our Product Support at 1-800-421-1404, select option 1.
You can also email us at www.pioneerelectronics.com/contactus.
They will provide troubleshooting assistance.
IF THE GUY WITH BLACK HAIR WAS NOT THERE !!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TO MUCH PLAING AROUND WHENT TWO TIME TO GET MY HEDERINSTAD DID NOT DO IT BOUTH TIME AND THEN TELLING ME I NEED OTHER PART AND WHEN HE GUY CAME BACK HE WAS DONE IN 5 MITENS TO DO IT THANK GOD HE WAS THERE IF NOT THEY WOULD HAVE IT BACK.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .I am sorry to hear you had a problem with the installation.
Please contact Best Buy at 888-237-8289. They will try to assist you with the problem.
Frustrated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No clue how this unit works as it takes over 2 months to get it installed.
No, I would not recommend this to a friendLimited Access
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a bit disappointed in that there is not direct access to GPS and SMX with this product as I thought it would. Only through my phone. Otherwise, it is fine.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Volume down stays stuck (doesn’t click )
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume (down) button stays stuck in its place ,and I don’t like that due to this being a high quality and expensive unit
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are not happy with your DMH-1500NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
They will provide troubleshooting assistance. If service is required, they will direct you.
Neutral rating pending installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Neutral rating - pending installation early November
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
I hope the DMH-1500NEX meets all your needs, once you get it installed.
Never do business with Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to have it installed by BestBuy because “Free” installation was included. I booked my appointed for noon on a Monday and the day of they told me it was actually for 1pm. They rescheduled me for a week later and then canceled it without telling me. Best Buy then tried to charge me $200 for parts that I don’t need and were “included with Best Buy install”. So they messed my appointment up twice and tried to charge me $200 for things that are supposed to be included even though I didn’t need them. I’m done doing business with Best Buy.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Please contact Best Buy at 888-287-7658. They will try to assist you with the problem.
- Pros mentioned:Sound quality
It's going back
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Where to start. The sound quality is very good. That's it I have siriusxm. When I go to use it and try to change channels I get no signal. When I turn off the car and restart it I can sometimes charge channels. The picture quality for the backup camera is awful. When I used it on my Kenwood it was all good. This was supposed to be an upgrade but it's not. I'm taking it back.
No, I would not recommend this to a friend Disappointed beyond belief
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will NOT allow android auto to load. Only functional part so far is bluetooth audio, which gives me the same functionality that a $7 cable would have offered had i stayed with the stock radio. So very disappointed, as this was a gift for my wife.
No, I would not recommend this to a friendLOUD FANS!! STAY AWAY
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i had high expectations for this apple play car stereo. after i installed it, the stereo fans were SUPER LOUD. never ever had a stereo with such LOUD FANS. you can’t hear it when your driving, but with the stereo off, and just being in the car, you can hear it. i returned it and went with sony. pretty disappointed that a unit at almost $450 has loud fans that stay on all the time.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .We're sorry to hear about your experience with the Pioneer - 7" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media (DM) Receiver. It's disappointing that the loud fans detracted from your overall satisfaction with the product. We strive to provide high-quality products that meet our customers' expectations, and we apologize for any inconvenience caused. Your feedback is invaluable, and we'll take it into consideration as we continue to improve our products. We're glad you found a suitable alternative with Sony, and we appreciate your understanding. If you have any further concerns or questions, please don't hesitate to reach out to us. Keith | Pioneer Support https://www.bestbuy.com/site/pioneer-7-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6401086.p?skuId=6401086
No manuel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too bad they don’t have an owner’s manual with it. Makes it pretty hard to figure out.
No, I would not recommend this to a friendNot worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems pretty cheap and antiquated. Not very stylish. Sound produced through receiver isn’t good either.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
We are sorry to hear you are not happy with the DMH-1500NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
They can try to go through some audio settings to see if they can improve your sound.
Yuck shoulda stuck with JVC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to spruce up an older vehicle and I hate it. I am very much more into jvc products. It takes too long to load and its not that fantastic. Non of the apps for pioneer work for it like mirrorlink or web host and im not impressed if I could take it out for free and get my money back I would. Touch buttons work when they want to and the google works when it wants to. It is good for talking on the phone though
No, I would not recommend this to a friendLasted one year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In short had the item for a year and now it does not work. It was working well and having no problems with it, and it went dead.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are not happy with the DMH-1500NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
They will provide troubleshooting assistance.
Installation poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can not use all features because installation was done poorly
I would recommend this to a friendNever again.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent radio. Just don't have geek squad install it. The speaker's went on and off within a day, and they told me to replace them, and there was nothing wrong with my speakers, it was a loose connection that they did just to get me to bring it back from for work.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing feedback on the product. Please contact Best Buy at 888-237-8289. They will try to assist you with the problem.
- Pros mentioned:Apple carplay
No to Android auto
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not get this product if you have android auto. Works great with Apple phones
I would recommend this to a friend Its an Ok system.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Accessories not readily available. Screen easily get smudge.
I would recommend this to a friendDecent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once I had it installed my overhead tv stopped working and my volume buttons on my steering wheel.
No, I would not recommend this to a friendCar Stereo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ask when i pick the radio out if it played at least one CD. The clerk said yes. It does not. I am not happy when i am given the wrong information. I would have selected a different one. It is must harder to work than also lead to believe. But it is not returnable once it was installed. Just wish i was given the correct information.
No, I would not recommend this to a friend