Customer Ratings & Reviews
- Model:
- DMH-1500NEX
- SKU:
- 6401086
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 7" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver for its sound quality, seamless Apple CarPlay integration, and user-friendly interface. Many appreciate the backup camera functionality, easy installation, and the value it offers for the price. While the receiver boasts a nice large screen and excellent features, some find its radio capabilities to be somewhat limited.
This summary was generated by AI based on customer reviews.
Radio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits in my car good wouldntecxokenrd dhxuahzyuauzhcx
I would recommend this to a friendStereo install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and quick service, and they even smiled! Thanks
I would recommend this to a friendNice radio
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice upgrade to my factory radio in my 2010 Corolla
I would recommend this to a friendMediocre player
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine for Sirius, radio and most devices. Phone access is not easy to use. Volume control is by small touch screen with no knob. My main complaint is it doesn't recognize my MP3 player. Steering wheel controls also don't allow changing music choices.
No, I would not recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, works well with Spotify love it....
I would recommend this to a friendRadio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my grandson truck. He loves it.
I would recommend this to a friendChristmas gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a Christmas gift. So it hasn't been open yet.
I would recommend this to a friendTerrific stereo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and I am very pleased with my purchase...
I would recommend this to a friendGreat pioneer CarPlay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything i was looking for overall I’m happy
I would recommend this to a friendDashboard broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall we were pleased. They cracked the dashboard and we were told that is very common and that they usually tell customers to order the replacement part before the installation and they will fix it if they do break but no one told us that.
I would recommend this to a friendCar Radio
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift. Stopped working after 2 months.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are having a problem with your DMH-1500NEX
Please contact our Product Support at 1-800-421-1404, select option 1.
They will provide troubleshooting assistance.
- Pros mentioned:Sound quality
Frustrated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great. The Apple CarPlay does not work or was not installed correctly.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Try using a different cable to connect your iPhone to the stereo.
Make sure the installer is using the USB extension cable provided with the stereo. Sometimes they try to use factory USB ports and it will cause communication problems.
If needed, please contact our Product Support at 1-800-421-1404, select option 1.
You can also email us at www.pioneerelectronics.com/contactus.
They will provide troubleshooting assistance.
BAD QUALITY ANF HIGH PRICE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY BAD QUALITY, BAD RESOLUTION AND SO SMALL AND THE PRICE IS TOO HIGH
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are having a problem with your DMH-1500NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
They will provide troubleshooting assistance and try to see why you have bad resolution and quality.
Not worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish i knew it wouldnt work with my phone before i bought it. Cant get a single thing on the radio to work except the radio No instructions come with it either
No, I would not recommend this to a frienddisappointed in Pioneer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this unit for my daughter and had Best buy install in her jeep. About 20 days before the warranty expired it started acting up -not turning on, disconnecting from Bluetooth, no carplay. She was away a college so couldn't get to best buy in time for warranty. Went the date as it wont even turn on now and they said no thanks its just over a year old. Where is the product support? I shouldn't have to pay extra for a warranty If the product is quality. I always trusted Pioneer but wow! just over a year and its dead! No help from anyone related to the purchase of over $600.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are not happy with the DMH-1500NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
You can also email us at https://usa.pioneer/pages/contact.
They will provide troubleshooting assistance.
Deceptive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is ok, controls are not friendly, the description for use etc like Car play and Bluetooth are very deceptive.
No, I would not recommend this to a friendHorrible installers
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will never go to bestbuy for anything that includes repairs or upgrades. I had this radio put in my ram truck which they stated worked for my truck. I’ve had it back there 4x and still isn’t fixed so now I have to take it to another shop and have another radio put in it. Wasted $700 then just had an iPad repaired they did t back nothing up and have to redo everything on it.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Please contact Best Buy at 888-237-8289. They will try to assist you with the problem.
- Cons mentioned:Radio
Randomly shuts off
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Randomly shuts off, so it makes it impossible to use it. I have to fully take it out then it will randomly turn back on. Fuses are all good and wiring is all connected. Leaving it to be just the radio. Wouldn’t recommend at all. To pay like $450 and for it to not even work is unbelievable.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi DevonP! I apologize for the inconvenience you’ve experienced with your Pioneer product. It’s frustrating when a device doesn’t function as expected, especially after investing in it. Rest assured, we take your feedback seriously. We will make it right and offer assistance covered by the manufacturer’s warranty. Please call our support line at 844-679-5350, and we’ll work to resolve the issue promptly. Thank you for bringing this to our attention.
JC | Pioneer Support https://www.bestbuy.com/site/pioneer-7-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6401086.p?skuId=6401086
Okay
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of expensive in considering the product does not include Apple wireless Apple CarPlay
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
- Pros mentioned:Sound quality
OLD, OUT OF DATE UNIT.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a 2018 model. Last firmware update 2019. Poor video screen resolution. Sound is fine... Replaced with Kenwood 2 days later. BB .. zero issues replacing unit.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Tommiet,
Thank you for taking the time to review our Pioneer - 7" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media (DM) Receiver - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-287-7658 for further assistance.
Pioneer Products
Nikki
https://www.bestbuy.com/site/pioneer-7-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6401086.p?skuId=6401086
Brand response from Pioneer Electronics Team
Posted .While the DMH-1500NEX has been out for a while, there have not been any issues with the unit to require a firmware update.
I am sorry to hear you were not happy with the screen resolution.