Customer Ratings & Reviews
- Model:
- DMH-1500NEX
- |
- SKU:
- 6401086
Customer reviews
Rating 4.5 out of 5 stars with 1686 reviews
(1,686 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 7" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver for its sound quality, seamless Apple CarPlay integration, and user-friendly interface. Many appreciate the backup camera functionality, easy installation, and the value it offers for the price. While the receiver boasts a nice large screen and excellent features, some find its radio capabilities to be somewhat limited.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Great unit however
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit overall. However this unit does not support apple phones 8 or higher. I specifically bought this unit for the maps and apple car play but the unit is so old that its not up to date with our current digital market. I will be returning.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .I am sorry to hear you are having a problem with the DMH-1500NEX.
The unit definitely works with the iPhone 8 and higher devices. I have tested with the iPhone 15 and it is still working for Apple CarPlay.
Please contact our Product Support at 1-800-421-1404, select option 1.
They will provide troubleshooting assistance.
Rated 2 out of 5 stars
dont buy this
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after 6 months the buttons stopped working so unfortunately i am no longer able to use it but when it did work it would randomly freeze and restart not worth this kind of money
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are having a problem with your DMH-1500NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
They will provide troubleshooting assistance.
Rated 3 out of 5 stars
Sirius radio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with purchase but I need help! Not enough instruction at installation!
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Please contact our Product Support at 1-800-421-1404, select option 1.
You can also email us at www.pioneerelectronics.com/contactus
They will provide you with needed assistance.
Rated 3 out of 5 stars
Frustrated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No clue how this unit works as it takes over 2 months to get it installed.
No, I would not recommend this to a friendRated 3 out of 5 stars
Limited Access
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a bit disappointed in that there is not direct access to GPS and SMX with this product as I thought it would. Only through my phone. Otherwise, it is fine.
No, I would not recommend this to a friendRated 2 out of 5 stars
No Wireless Apple Carplay - Android Auto
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This radio was recommended by Best Buy as having wireless android auto. It definitely does NOT have wireless android auto which is why I returned it.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Please contact Best Buy at 888-237-8289. They will try to assist you with the problem.
Rated 3 out of 5 stars
Lacks features
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hasn’t lived up to what I expected. The accessibility sucks.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Please contact our Product Support at 1-800-421-1404, select option 1.
They will provide troubleshooting assistance.
Rated 3 out of 5 stars
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functional, disconnects, but is way better than what i had
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
We are sorry to hear you are not happy with the Pioneer product.
Please contact our Product Support at 1-800-421-1404, select option 1.
You can also email us at www.pioneerelectronics.com/contactus.
They will provide troubleshooting assistance.
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
It's going back
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Where to start. The sound quality is very good. That's it I have siriusxm. When I go to use it and try to change channels I get no signal. When I turn off the car and restart it I can sometimes charge channels. The picture quality for the backup camera is awful. When I used it on my Kenwood it was all good. This was supposed to be an upgrade but it's not. I'm taking it back.
No, I would not recommend this to a friend Rated 1 out of 5 stars
I should have returned it when I had the chance
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this 7 “ radio, and was installed by Best Buy…within months my steering wheel controls ( volume up&d own and track changing) stopped working. I took it back and was told I needed to buy an upgrade adapter from the adapter I already paid for… 1 1/2 years later the radio stopped working. I get a blank screen, other times it comes on, but it’s frozen…I should have purchased a warranty..They just don’t make stereos like they use to
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are having a problem with your DMH-1500NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
They will provide troubleshooting assistance.
Rated 3 out of 5 stars
Neutral rating pending installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Neutral rating - pending installation early November
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
I hope the DMH-1500NEX meets all your needs, once you get it installed.
Rated 2 out of 5 stars
Yuck shoulda stuck with JVC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to spruce up an older vehicle and I hate it. I am very much more into jvc products. It takes too long to load and its not that fantastic. Non of the apps for pioneer work for it like mirrorlink or web host and im not impressed if I could take it out for free and get my money back I would. Touch buttons work when they want to and the google works when it wants to. It is good for talking on the phone though
No, I would not recommend this to a friendRated 3 out of 5 stars
No manuel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too bad they don’t have an owner’s manual with it. Makes it pretty hard to figure out.
No, I would not recommend this to a friendRated 1 out of 5 stars
LOUD FANS!! STAY AWAY
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i had high expectations for this apple play car stereo. after i installed it, the stereo fans were SUPER LOUD. never ever had a stereo with such LOUD FANS. you can’t hear it when your driving, but with the stereo off, and just being in the car, you can hear it. i returned it and went with sony. pretty disappointed that a unit at almost $450 has loud fans that stay on all the time.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .We're sorry to hear about your experience with the Pioneer - 7" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media (DM) Receiver. It's disappointing that the loud fans detracted from your overall satisfaction with the product. We strive to provide high-quality products that meet our customers' expectations, and we apologize for any inconvenience caused. Your feedback is invaluable, and we'll take it into consideration as we continue to improve our products. We're glad you found a suitable alternative with Sony, and we appreciate your understanding. If you have any further concerns or questions, please don't hesitate to reach out to us. Keith | Pioneer Support https://www.bestbuy.com/site/pioneer-7-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6401086.p?skuId=6401086
Rated 2 out of 5 stars
Disappointed beyond belief
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will NOT allow android auto to load. Only functional part so far is bluetooth audio, which gives me the same functionality that a $7 cable would have offered had i stayed with the stock radio. So very disappointed, as this was a gift for my wife.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Volume down stays stuck (doesn’t click )
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume (down) button stays stuck in its place ,and I don’t like that due to this being a high quality and expensive unit
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are not happy with your DMH-1500NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
They will provide troubleshooting assistance. If service is required, they will direct you.
Rated 1 out of 5 stars
Never do business with Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to have it installed by BestBuy because “Free” installation was included. I booked my appointed for noon on a Monday and the day of they told me it was actually for 1pm. They rescheduled me for a week later and then canceled it without telling me. Best Buy then tried to charge me $200 for parts that I don’t need and were “included with Best Buy install”. So they messed my appointment up twice and tried to charge me $200 for things that are supposed to be included even though I didn’t need them. I’m done doing business with Best Buy.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Please contact Best Buy at 888-287-7658. They will try to assist you with the problem.
- Pros mentioned:Apple carplay
Rated 2 out of 5 stars
No to Android auto
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not get this product if you have android auto. Works great with Apple phones
I would recommend this to a friend Rated 3 out of 5 stars
Its an Ok system.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Accessories not readily available. Screen easily get smudge.
I would recommend this to a friendRated 3 out of 5 stars
Installation poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can not use all features because installation was done poorly
I would recommend this to a friend




