Customer Ratings & Reviews
- Model:
- DMH-1500NEX
- SKU:
- 6401086
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the convenience of Apple CarPlay and Android Auto, praising the ease of use and seamless integration with their smartphones. They also appreciate the excellent sound quality, user-friendly interface, and affordable price point. While some customers have concerns about the lack of HD radio and occasional radio issues, the overall positive feedback suggests that this product meets the expectations of many users.
This summary was generated by AI based on customer reviews.
Trash
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash store & employees trying to trick the custumers. Ordered an open box item and Received a total different thing with the box of the item i was supposed to get & none of the stuff it was supposed to come with. Would never buy from this store again.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Trash,
We apologize for the inconvenience. Your feedback help us to improve the quality of our product. Thank you.
Pioneer Support
Lea
www.usca.pioneer-tv.com
Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well it’s not too bad but for the price I was expecting a bit more from it.
I would recommend this to a friendDon’t buy wast of money
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for about a month then all of a sudden every time I use car play it just shuts off. It also happens with my brother who got the same stereo
No, I would not recommend this to a friendLack of information on website
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was advertised as fitting our car, but it doesn't tell you that you have to modify the car by cutting into the dash. It also did not say that you need all the wiring and installation kit. That would have been helpful so could have ordered together. I will be returning this item.
No, I would not recommend this to a friendEhh
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was cool at first but then it stopped working when it got cold
No, I would not recommend this to a friend0 Stars
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.0 stars wasn't an option. Faulty product, the screen went white and Pioneer's service department is no help.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are not happy with the DMH-1500NEX. Please contact our Product Support at 1-800-421-1404, select option 1. You can also email us at www.pioneerelectronics.com/contactus. They will discuss available options.
Why
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Multiple problems no Sterling wheel control no xm radio what do i need to buy extar to fix to it was told that was all i needed for everything to work
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Pioneer - 7" - Apple CarPlay, Android Auto, Built-in Bluetooth - Multimedia Digital Media Receiver - Black, I understand how upsetting it is when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your appliance, we'll be more than happy to provide any needed assistance.
Pioneer Support
Angela
Junk Radio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave zero stars. It took tech 3 different times to get my radio working right and spent extra $800 on unforeseen parts to make my radio work. Never again will I buy from Best Buy.
No, I would not recommend this to a friendBad Mechanic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mechanic broke my glove compartment in my jeep and they dont want to compansate
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .I am sorry to hear you are having a problem with the installation.
Please contact Best Buy at 888-287-7658. They will try to assist you with the problem.
Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not install it into my vehicle. Got to wait until June 17 to get installed in your shop. i’ve been waiting since May 29 to get it installed
I would recommend this to a friendRead detail in installation
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I was hoping for the area I live they don’t offer installation
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .We're genuinely sorry to hear that the product didn't meet your expectations, especially regarding the installation options available in your area. We understand how frustrating it can be when you're unable to access the services you need to fully enjoy your purchase. While we strive to provide comprehensive support, we acknowledge that there may be limitations based on geographical locations. Please know that your feedback is invaluable, and we'll work to address such concerns to ensure a better experience for all our customers, regardless of their location. Keith | Pioneer Support https://www.bestbuy.com/site/pioneer-7-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6401086.p?skuId=6401086
Misleading information on the website.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this on the website and it was supposed to fit a 2012 Jeep Patriot. An adapter kit for installation was recommended which I also purchased. The radio doesn't fit and the adapter kit wasn't the right one. Very frustrating. Now I have to return it.
No, I would not recommend this to a friendDon't buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not sync anymore to my S22 with android auto. Not to good of a price when quit syncing after 7 months
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Aggravatedcustomer! I'm sorry to hear that your Pioneer receiver is not syncing with your S22 anymore, and I understand how frustrating that must be. It's disappointing to have it stop working after only 7 months, especially considering the price you paid. Please know that this is an isolated issue, and you have the option to return or exchange it within 15 days for a better experience.
JC | Pioneer Support https://www.bestbuy.com/site/pioneer-7-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6401086.p?skuId=6401086
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Radio doesn’t work! I’ve emailed CS numerous times and not one reply back! VERY DISAPPOINTED the screen is INOP
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello there,
Thank you so much for providing us with your review on this Pioneer - 7" - Apple CarPlay, Android Auto, Built-in Bluetooth - Multimedia Digital Media Receiver - Black, it pains me to hear that the radio is not working as it should. I can assure you that this is not normal and it needs to be looked at. Please contact us at Pioneer so that you can receive the proper help you need.
Pioneer Support
Louise
https://www.pioneerelectronics.com/PUSA/AboutPioneer/Contact+Us
Sexist
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sexist installer at pineville nc changed my appointment and treated my wife as if a female knew nothing about cars. Best Buy Corp did nothing to correct it
No, I would not recommend this to a friendnot good for older people who are not tech savy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no written instructions/manual were included I'm retired - 74 years old - don't remember verbal instructions
No, I would not recommend this to a friendI have no idea about this radio.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The install takes forever. I would pay a little more and go to a local store. The waiting list to get installed is months. They signed me up for a year of free installs and at this rate the year will be gone before I get the first install.
No, I would not recommend this to a friendMr
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible radio. Bestbuy was nice to swap it out for me.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are not happy with the DMH-1500NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
They will provide troubleshooting assistance.
Bad touch screen, broken after 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Touch screen is resistive and very inaccurate and broken after 2 years of use, so disappointed. Avoid this one
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi OMMJSN! I am truly sorry to hear that your Pioneer 7" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media Receiver has become resistive and inaccurate after only 2 years of use. This is not the quality of product that we want to provide to our customers, and I understand your disappointment. Please let me offer my assistance in helping you find a resolution, which may be covered by the manufacturer's warranty. Please call 1-800-421-1404 for further assistance.
JC | Pioneer Support https://www.bestbuy.com/site/pioneer-7-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6401086.p?skuId=6401086
wont buy again!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.shuts off when heat is on, previous one did the same thing!
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi GaryR,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Pioneer Support,
Renee
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285