Customer Ratings & Reviews
- Model:
- DMH-1500NEX
- SKU:
- 6401086
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 7" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver for its sound quality, seamless Apple CarPlay integration, and user-friendly interface. Many appreciate the backup camera functionality, easy installation, and the value it offers for the price. While the receiver boasts a nice large screen and excellent features, some find its radio capabilities to be somewhat limited.
This summary was generated by AI based on customer reviews.
Do not buy online
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered online and it was missing a bunch of essential parts, including the wiring harness.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are missing accessories.
Please contact our Product Support at 1-800-421-1404, select option 1.
They will provide assistance in obtaining the accessories.
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once I had it installed my overhead tv stopped working and my volume buttons on my steering wheel.
No, I would not recommend this to a friendCar Stereo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ask when i pick the radio out if it played at least one CD. The clerk said yes. It does not. I am not happy when i am given the wrong information. I would have selected a different one. It is must harder to work than also lead to believe. But it is not returnable once it was installed. Just wish i was given the correct information.
No, I would not recommend this to a friendNot working properly.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've always owned pioneer receivers, but my luck ran out with the purchase of this one. Bought as open box. Only had unit installed for about 2 months and I'm having source sound level issues, as well as unit going into protect and resetting randomly.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are having a problem with your DMH-1500NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
They will provide troubleshooting assistance.
Love the radio. Hard to use.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Operation manual useless. Hard to learn the different options.
I would recommend this to a friendTo long waiting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure yet. Been over a month and they haven’t installed it yet
No, I would not recommend this to a friendNot Bad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small screen but decent overall. A bit big for my 2013 Honda Civic.
I would recommend this to a friendLasted one year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In short had the item for a year and now it does not work. It was working well and having no problems with it, and it went dead.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are not happy with the DMH-1500NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
They will provide troubleshooting assistance.
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems pretty cheap and antiquated. Not very stylish. Sound produced through receiver isn’t good either.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
We are sorry to hear you are not happy with the DMH-1500NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
They can try to go through some audio settings to see if they can improve your sound.
IF THE GUY WITH BLACK HAIR WAS NOT THERE !!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TO MUCH PLAING AROUND WHENT TWO TIME TO GET MY HEDERINSTAD DID NOT DO IT BOUTH TIME AND THEN TELLING ME I NEED OTHER PART AND WHEN HE GUY CAME BACK HE WAS DONE IN 5 MITENS TO DO IT THANK GOD HE WAS THERE IF NOT THEY WOULD HAVE IT BACK.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .I am sorry to hear you had a problem with the installation.
Please contact Best Buy at 888-237-8289. They will try to assist you with the problem.
6 weeks and still waiting for install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It will be 2 months My appointment appointment for install is still 2 weeks away.
No, I would not recommend this to a friendWorthless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk stoped working need to return Could find how to return very disappointed
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are having a problem with your DMH-1500NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
They will provide troubleshooting/warranty assistance.
You can also contact Best Buy at 888-237-8289. They will try to assist you with the return process.
Cuts out and goes dark
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this installed about 2 years ago and recently it's been going dark or just not connecting. It's reliable about 60% of the time.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are having a problem with your DMH-1500NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
They will provide troubleshooting assistance.
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First opened box purchase had to be returned due to missing parts (mic and USB extension / port cable)... second opened box didn't come with the screws needed to install and secure the unit... caused delay installing it due to these problems and made it overall a pretty poor experience
No, I would not recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return due to travel purposes, but seemed like a great deck.
I would recommend this to a friendPoor service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not insalled yet because Best Buy didn't carry the installation kit for my vehicle anymore. Ordered it myself, but now can't book the install through Best Buy because their Corporate system of trying to schedule something stinks and they don't allow you to actually talk to someone at the store. Been hung up on, went to store and promised a call back, etc. to no avail, customer service sux in my opinion
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .I am sorry to hear you are having such a problem with your installation.
Please contact Best Buy at 888-287-7658. They will try to assist you with the problem.
Second rate radio
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apple play only works if you have your phone plugged in
No, I would not recommend this to a friendNever again.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent radio. Just don't have geek squad install it. The speaker's went on and off within a day, and they told me to replace them, and there was nothing wrong with my speakers, it was a loose connection that they did just to get me to bring it back from for work.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing feedback on the product. Please contact Best Buy at 888-237-8289. They will try to assist you with the problem.
Scrutinize your order!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Entire experience was horrible. I asked for the sxm adaptor. It was not on the order which meant the appt could not be kept . They sldo added a camera tripod to my car stereo install. I got fed up and told them "to cancel everything". I had to fight and threaten to have them credit me for the tripod. Anyway i went to JoDis in Orange and got everything done same day.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .We're truly sorry to hear about the negative experience you had with your recent purchase and installation. It's disappointing to learn that the SXM adaptor was missing from your order, leading to the cancellation of your appointment. Additionally, the unexpected addition of a camera tripod to your car stereo installation must have been frustrating. It's unacceptable that you had to go through the hassle of fighting and threatening to receive a credit for the unwanted item. We deeply apologize for any inconvenience caused. We appreciate your feedback and will use it to improve our processes to ensure a smoother and more satisfactory experience for all our customers in the future. If you have any further concerns or require assistance, please don't hesitate to reach out to us. Keith | Pioneer Support https://www.bestbuy.com/site/pioneer-7-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6401086.p?skuId=6401086
Not satisfied
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just took my car stereo to Bestbuy for them to fix. Had problem connecting to Bluetooth and keeps the car stereo losing power.
No, I would not recommend this to a friend