Customer Ratings & Reviews
- Model:
- DMH-1500NEX
- SKU:
- 6401086
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 7" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver for its sound quality, seamless Apple CarPlay integration, and user-friendly interface. Many appreciate the backup camera functionality, easy installation, and the value it offers for the price. While the receiver boasts a nice large screen and excellent features, some find its radio capabilities to be somewhat limited.
This summary was generated by AI based on customer reviews.
false advertising
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no idea how this device works because my "free installation" was not free, and it wasn't until my appointment 3 weeks after purchase that i found out there were more fees required.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Most vehicles will require a dash adapter and/or a wiring harness adapter kit. These adapters can be quite expensive and vary by vehicle.
Ripped off
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this from them and in less than 3 months it quit, paid for overnight shipping they failed to deliver on. If you want any kind of exspensive car audio equipment I’d recommend crutchfield audio the customer service actually helps with issues
No, I would not recommend this to a friendNo Bluetooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price I thought it came with a CD player and the Bluetooth option doesn't even work..
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are not happy with the Pioneer product.
Please contact our Product Support at 1-800-421-1404, select option 1.
They can walk you through the setup of the Bluetooth.
Barely works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a month, now it works maybe half the time. It’s so random. Sometimes CarPlay will connect. Others the screen is completely blank. Add to that we have to drive 1.5hrs to get it installed/repaired.
No, I would not recommend this to a friendAvoid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AVOID!!! Went bad in less than a year. Was told they have a problem with the screen and that was what was going on with mine
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .We're truly sorry to hear about the difficulties you've encountered with your recent purchase. It's deeply concerning to learn that your unit experienced issues within such a short timeframe, particularly with the screen problem you described. Please know that this falls far below the standard of quality we strive to maintain for our products, and we sincerely apologize for any inconvenience this has caused you. We take your feedback seriously and will investigate this matter further to prevent similar occurrences in the future. If you haven't already, please reach out to our customer support team so we can assist you with a resolution or a possible replacement. Your satisfaction is our top priority, and we appreciate your patience and understanding as we work to address this issue. Keith | Pioneer Support https://www.bestbuy.com/site/pioneer-7-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6401086.p?skuId=6401086
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The connection sounds horrible. The radio stations do not come in clear at all I paid 600 plus for this radio and installation. I will be returning this product.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Static! I truly empathize with your frustration regarding the poor sound quality and unclear radio stations on your Pioneer radio. It’s disappointing when a product doesn’t meet expectations, especially after a significant investment. Rest assured, we take this feedback seriously. This appears to be an isolated issue, and we will ensure that future designs of our devices deliver better performance. Thank you for bringing this to our attention, and we apologize for any inconvenience caused.
JC | Pioneer Support https://www.bestbuy.com/site/pioneer-7-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6401086.p?skuId=6401086
Technical problem?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm dissatisfied with this product. It is currently not working again after having it serviced shortly after the initial install. I'm having it serviced again on 2/28. If problem persists I will return/replace.
No, I would not recommend this to a friendcould not install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I initially thought that it came with a mounting device, but I was mistaken. I went back on the website to buy the device but it has been out of stock for the past couple weeks. The device is sitting in my closet and my car is without music. I have purchased the hardware on crutchfield, it will arrive shortly.
No, I would not recommend this to a friendOk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well it’s not too bad but for the price I was expecting a bit more from it.
I would recommend this to a friendTrash
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash store & employees trying to trick the custumers. Ordered an open box item and Received a total different thing with the box of the item i was supposed to get & none of the stuff it was supposed to come with. Would never buy from this store again.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Trash,
We apologize for the inconvenience. Your feedback help us to improve the quality of our product. Thank you.
Pioneer Support
Lea
www.usca.pioneer-tv.com
Garbage
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk. Touchscreen not very good. My phone and all volumes are different. Nothing works right. I hate it, dont buy
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .We sincerely apologize for the inconvenience you've experienced with our product. Your feedback is invaluable to us, and we're committed to addressing these issues promptly. We understand the frustration of encountering discrepancies in touchscreen performance and volume controls. Rest assured, we're actively working on improvements to ensure a smoother and more consistent user experience. Your satisfaction is our top priority, and we're here to assist you with any further assistance or resolution you may require. Thank you for bringing these concerns to our attention, and we appreciate your patience and understanding as we strive to enhance our product quality. Keith | Pioneer Support https://www.bestbuy.com/site/pioneer-7-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6401086.p?skuId=6401086
Don’t buy wast of money
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for about a month then all of a sudden every time I use car play it just shuts off. It also happens with my brother who got the same stereo
No, I would not recommend this to a friendLack of information on website
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was advertised as fitting our car, but it doesn't tell you that you have to modify the car by cutting into the dash. It also did not say that you need all the wiring and installation kit. That would have been helpful so could have ordered together. I will be returning this item.
No, I would not recommend this to a friendNot a great purchase.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had it for less than 6 months and it turns off intermittently and won’t stay connected to Apple Car Play.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are you are having issues with the DMH-1500NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
You can also email us at www.pioneerelectronics.com/contactus.
They will provide troubleshooting assistance.
Ehh
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was cool at first but then it stopped working when it got cold
No, I would not recommend this to a friendBad Radio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it installed at Best Buy. When they powered it up the radio, it was bad right out of the box.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .I am sorry to hear you received a bad unit. I hope they were able to swap it out for a good unit.
Why
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Multiple problems no Sterling wheel control no xm radio what do i need to buy extar to fix to it was told that was all i needed for everything to work
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Pioneer - 7" - Apple CarPlay, Android Auto, Built-in Bluetooth - Multimedia Digital Media Receiver - Black, I understand how upsetting it is when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your appliance, we'll be more than happy to provide any needed assistance.
Pioneer Support
Angela
Junk Radio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave zero stars. It took tech 3 different times to get my radio working right and spent extra $800 on unforeseen parts to make my radio work. Never again will I buy from Best Buy.
No, I would not recommend this to a friend0 Stars
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.0 stars wasn't an option. Faulty product, the screen went white and Pioneer's service department is no help.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are not happy with the DMH-1500NEX. Please contact our Product Support at 1-800-421-1404, select option 1. You can also email us at www.pioneerelectronics.com/contactus. They will discuss available options.
Misleading information on the website.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this on the website and it was supposed to fit a 2012 Jeep Patriot. An adapter kit for installation was recommended which I also purchased. The radio doesn't fit and the adapter kit wasn't the right one. Very frustrating. Now I have to return it.
No, I would not recommend this to a friend