Customer Ratings & Reviews
- Model:
- DMH-1500NEX
- SKU:
- 6401086
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 7" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver for its sound quality, seamless Apple CarPlay integration, and user-friendly interface. Many appreciate the backup camera functionality, easy installation, and the value it offers for the price. While the receiver boasts a nice large screen and excellent features, some find its radio capabilities to be somewhat limited.
This summary was generated by AI based on customer reviews.
Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not install it into my vehicle. Got to wait until June 17 to get installed in your shop. i’ve been waiting since May 29 to get it installed
I would recommend this to a friendDon’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Radio doesn’t work! I’ve emailed CS numerous times and not one reply back! VERY DISAPPOINTED the screen is INOP
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello there,
Thank you so much for providing us with your review on this Pioneer - 7" - Apple CarPlay, Android Auto, Built-in Bluetooth - Multimedia Digital Media Receiver - Black, it pains me to hear that the radio is not working as it should. I can assure you that this is not normal and it needs to be looked at. Please contact us at Pioneer so that you can receive the proper help you need.
Pioneer Support
Louise
https://www.pioneerelectronics.com/PUSA/AboutPioneer/Contact+Us
Don't buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not sync anymore to my S22 with android auto. Not to good of a price when quit syncing after 7 months
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Aggravatedcustomer! I'm sorry to hear that your Pioneer receiver is not syncing with your S22 anymore, and I understand how frustrating that must be. It's disappointing to have it stop working after only 7 months, especially considering the price you paid. Please know that this is an isolated issue, and you have the option to return or exchange it within 15 days for a better experience.
JC | Pioneer Support https://www.bestbuy.com/site/pioneer-7-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6401086.p?skuId=6401086
Read detail in installation
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I was hoping for the area I live they don’t offer installation
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .We're genuinely sorry to hear that the product didn't meet your expectations, especially regarding the installation options available in your area. We understand how frustrating it can be when you're unable to access the services you need to fully enjoy your purchase. While we strive to provide comprehensive support, we acknowledge that there may be limitations based on geographical locations. Please know that your feedback is invaluable, and we'll work to address such concerns to ensure a better experience for all our customers, regardless of their location. Keith | Pioneer Support https://www.bestbuy.com/site/pioneer-7-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6401086.p?skuId=6401086
Sexist
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sexist installer at pineville nc changed my appointment and treated my wife as if a female knew nothing about cars. Best Buy Corp did nothing to correct it
No, I would not recommend this to a friendI have no idea about this radio.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The install takes forever. I would pay a little more and go to a local store. The waiting list to get installed is months. They signed me up for a year of free installs and at this rate the year will be gone before I get the first install.
No, I would not recommend this to a friendBad Mechanic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mechanic broke my glove compartment in my jeep and they dont want to compansate
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .I am sorry to hear you are having a problem with the installation.
Please contact Best Buy at 888-287-7658. They will try to assist you with the problem.
Frustrating
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my husband’s Christmas gift. He went to install it and it does not fit his model truck like the description said. Now I can’t return it because it’s after the return date
No, I would not recommend this to a friendnot good for older people who are not tech savy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no written instructions/manual were included I'm retired - 74 years old - don't remember verbal instructions
No, I would not recommend this to a friendBad touch screen, broken after 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Touch screen is resistive and very inaccurate and broken after 2 years of use, so disappointed. Avoid this one
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi OMMJSN! I am truly sorry to hear that your Pioneer 7" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media Receiver has become resistive and inaccurate after only 2 years of use. This is not the quality of product that we want to provide to our customers, and I understand your disappointment. Please let me offer my assistance in helping you find a resolution, which may be covered by the manufacturer's warranty. Please call 1-800-421-1404 for further assistance.
JC | Pioneer Support https://www.bestbuy.com/site/pioneer-7-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6401086.p?skuId=6401086
wont buy again!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.shuts off when heat is on, previous one did the same thing!
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi GaryR,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Pioneer Support,
Renee
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Shut down
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks, on the way back to Fallon from Reno, the unit blew up and shut down. Nothing in the manual on troubleshooting. Think it blew a fuse.
No, I would not recommend this to a friendMr
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible radio. Bestbuy was nice to swap it out for me.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are not happy with the DMH-1500NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
They will provide troubleshooting assistance.
Touch screen is bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it for few days and now the unit just goes through the menu on its own
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .We're sorry to hear about the issue you're experiencing with your Pioneer 7" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media Receiver. It's concerning that the unit is navigating through the menu on its own. Please contact our customer support team for assistance with troubleshooting or exploring potential solutions. We're here to help address your concerns and ensure you have a better experience with the receiver. Thank you for bringing this to our attention. Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-7-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6401086.p?skuId=6401086
Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was really rude and disrespectful and crab at me because I didn’t know when my appointment was
No, I would not recommend this to a friendStay away
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible don’t buy broke in 3 days. Best Buy returned and got a new kenwood
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you were not happy with the Pioneer product.
We appreciate you taking the time to provide feedback on the product.
Bad screen and bad experience with installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worst possible screen without bluetooth and looks bad in design. I had to return it.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Pioneer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit was easy to install and sounds great with factory speakers and amp. Also looks great in the dash.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Free installation is not so free
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return the item. Free Installation and they still wanted me to pay $400 for installation parts.
No, I would not recommend this to a friendbroken and not able to connect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we paid to have this item installed only to discover it was broken and then had to pay to have it uninstalled!! and had to buy a new one
No, I would not recommend this to a friend