Customer Ratings & Reviews
- Model:
- B0BZWRSRWV
- SKU:
- 11011179
Rating by feature
- Video Quality
Rating 4.8 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
to a friend
Difficult
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ring is constantly going off when people walk or drive by mu house. It is difficult to get the battery out to charge it. I should have bought one to hard wire,
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Susie.
Thank you for taking the time to share your experience with us. At Ring, we understand it is essential to have your Ring Battery Doorbell online and working properly so you can keep your home secure. Having a solid connection ensures you do not miss any activity around your home. We are here today to provide you with education to assist you in finding the best solution for your home’s environment.
It sounds like the device is not performing as expected. It is important to ensure that you have the proper motion settings in place for your environment. This camera uses adjustable motion detection and runs on passive infrared sensors. The system identifies visitors via a moving heat signature and sends a notification to your smart device when one is detected. You can adjust three preset motion zones and their distances under the "Motion Settings" tab on the device's page in the Ring app. Additionally, you can choose how often the camera checks for movement in those predefined zones via the "Motion Frequency" setting. If you find that your camera is missing some motions, please set the motion frequency to "Frequently."
Accuracy in motion detection can also be improved by enabling the "Smart Alerts" feature for people only in your Ring app. To enable "Smart Alerts," please follow these steps:
Tap the menu (≡) on the top left.
Tap "Devices."
Tap the device that you want to adjust.
Tap "Motion Settings."
Tap "Smart Alerts."
Tap "Enable Feature."
Tap "Continue."
Select the notification options that you want for "Person" and "Other Motion."
You'll see a video camera where you can select or de-select recording and a bell icon to represent alert notifications.
After you've adjusted your settings, tap "Done".
The Ring Battery Doorbell is compatible with b/g/n wifi networks operating on 2.4 GHz frequencies. High-speed internet is recommended. If your Ring device is far from your wifi router, it may be experiencing connection issues.
Here are a few of the top reasons for poor connectivity:
Your Ring device may be too far from your WiFi router.
Your mobile device has a low signal or poor connection.
Your home wifi connection is poor (or your internet service provider is experiencing high traffic).
To learn more about your device's signal strength, follow these steps:
Open the Ring app.
Tap the menu (☰).
Tap “Devices.”
Select the ring device you would like to test.
Tap on the “Device Health” tile.
Scroll to “Signal Strength” under the “Network” section.
The green, amber, and red colors are indicators of your device connection. Green is good; red is poor.
Move your wifi router off the floor.
Walls, floors, and furniture can interfere with or weaken your router's wireless signal. Choose an elevated, central, open location for your wifi router.
Check your mobile device's signal. If your mobile device has one or two bars, this could be causing issues accessing your Ring device. For best results, make sure you're connected to wifi from wherever you are.
Most internet service providers range from 100–400 mbps (megabytes per second) for download speed and 10–100 mbps for uploading. If your wifi speed is falling below the ranges noted above, we recommend contacting your internet service provider.
We understand the importance of having a solid charge on your Ring Battery Doorbell so that you are able to have a longer time between charge cycles. We recommend using the Ring Solar Charger to assist with extending the life of the battery in your Ring Battery Doorbell. The Ring Solar Charger for the Ring Battery Doorbell is a solar power source that can be mounted behind your Ring device. With just a few hours of direct sunlight per day, it can keep your Ring Battery Doorbell fully charged in most cases.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
Thank you,
Miyuki from Ring.
Easy Installation and Advanced Features
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently installed the Ring Battery Doorbell in Satin Nickel, and it's been a game-changer for home security. The Head-to-Toe Video feature is outstanding, giving me a complete view of my front door area, including packages left on the ground. The video quality is crisp, and I love how I can check everything in real-time using Live View, even when I’m away. The Two-Way Talk feature is a standout as well. I can easily communicate with delivery drivers or visitors without having to open the door, which adds an extra layer of convenience and safety. Installation was a breeze – it took me less than 10 minutes to get everything set up. The built-in battery means I don’t have to worry about replacing batteries, and recharging is as simple as plugging it in with the included Micro USB cable. The motion detection works flawlessly, and the customizable motion zones allow me to filter out unnecessary notifications, like passing cars. I opted for the Smart Alerts subscription, which has been very useful in distinguishing between people and packages, giving me peace of mind. I also love that the doorbell connects seamlessly with my other Ring devices, letting me control everything through one app. Overall, it’s an easy-to-install, feature-packed smart doorbell that provides excellent security for my home!
I would recommend this to a friendUpdated and upgraded
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The biggest issue still remains persistent for the entire Amazon Ring ecosystem: no local recording, so you are required to pay for a subscription in order to keep and view any recordings. With that out of the way, the product itself is excellent. Camera quality is great for both daytime and nighttime modes, which is expected given the previous model of doorbell pro was already great. Motion detection was accurate, and you can identify detection zones for the camera to specifically focus tracking. The camera can seamlessly connect with other Ring cameras, so for instance, at my house, when the floodlight camera detects movement it automatically triggers the doorbell to also record at the same time. Installation was simple, again, no different from installing the prior model. The one wish I had for this iteration was for the doorbell body/chassis to be downsized from the outgoing model, but side by side, it’s actually slightly bigger. Maybe the upgrades required a bigger footprint, but compared to some competing smart doorbells with similar specs, the Ring is definitely on the chunky side. Overall, the camera quality and accuracy are enough to offset the small nitpickings I have. If you’ve already got other Ring devices, then this is a no brainer.
I would recommend this to a friendVideo camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't connect... already connected to someone else account
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi user678469.
Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. The features and technology provided by the Ring Battery Doorbell are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we're here to help!
At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations but are still here to assist you. Our support team is available 24/7.
If you still have the Ring device in your possession, we invite you to reach out to us at our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you, if we can be of any further assistance!
Thank you,
Amilia from Ring.
Ring doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor motion alert don’t caught motion a lot poor quality
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi JohnF.
Thank you for taking the time to share your experience with us. We understand how important it is to have your Ring Battery Doorbell capture all the correct motion events. The Ring Battery Doorbell was designed to capture motions based on your specifications to help keep your home secure. We are here to provide you with some information to resolve the issue you mentioned in your review.
It sounds like the device is not performing as expected in regards to motion detection. It is important to ensure that you have the proper motion settings in place for your environment. Here are a few tips to optimize the motion settings on your device:
1. Adjust Motion Sensitivity: Ring devices can detect motion up to 30 feet with the Motion Sensitivity slider at the maximum level. If you turn Motion Sensitivity down, this range will be lower, decreasing false motion. If your device is missing motion, increase the Motion Sensitivity using the slider.
2. Change the position of your Ring device: Adjust the position of your doorbell to improve the accuracy of motion detection.
3. Turn on Smart Alerts: You can enable Smart Alerts on your doorbell or camera to improve motion accuracy in detecting people and other objects, including packages. To turn on Smart Alerts, tap the Motion Settings tile on the device’s page in the Ring app. A Ring Home Plan is required to use Smart Alerts.
4. Change the Motion Frequency: Under Advanced Settings, tap Motion Frequency. You can adjust how often battery-powered devices check for motion. If your device is missing motion events, increase the Motion Frequency to Frequently (Shortest battery life—Motion detection always stays active) in the Ring app. If too much motion is being detected, change the frequency to Regularly (Medium battery life—Motion detection takes a short break after each motion alert) or Periodically (Maximum battery life—Motion detection takes a longer break after each alert).
We invite you to reach out to our community if any additional information is needed regarding your Ring Battery Doorbell. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Amilia from Ring.
Definitely a "Smart" Buy
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Amazon Ring Smart Battery Doorbell should be an essential part of your Ring home security system. This 3rd generation doorbell is very similar in both appearance and size to the previous version. It is 4.98 inches tall x 2.4 inches wide x 1 inch deep weighing 0.45 lbs. and is available in a Venetian Bronze or Satin Nickel finish. It has 2 way wireless audio and video monitoring, including Night Vision with a distance of up to 19 feet, via your home Wi-Fi connection and works with Alexa. Both the picture and the sound are extremely clear when viewed on both my cellphone and my Echo Show. However I occasionally experienced a bit of a lag while the live view was loading. Its 2K (1440p) imaging is an improvement on the Full HD imaging of the 2nd generation Ring doorbell and the camera allows for a 66% taller image that allows you to see visitors from head-to-toe. In order to monitor the doorbell you must download the Ring App, which is available for both Apple iOS and Android operating systems. Once installed, the app walks you through setting up an account and adding the doorbell to it. It has numerous settings that allow you to personalize your field of view, the notifications that you receive, etc. Only Cloud storage (which requires a yearly or monthly subscription) is available with this doorbell-no local storage using a USB. So while you can view live images via real-time video, use two-way talk, answer doorbell notifications, and receive alerts without having a subscription, you cannot save, review, or share your video. It’s very easy to install and no wiring is needed. Ring provides instructions and tips for installation at ring.com/battery-doorbell-guide. 1. Install the mounting plate with the included screws. Flat surfaces work best and it can be installed on siding. You want to make sure the camera will have an unobstructed view of whatever you want in your field of view as well as good Wi-Fi reception in your location. 2. Fully charge the doorbell’s built-in rechargeable Lithium-ion battery using the microUSB to USB-C charging cord included. Initial charge of the doorbell may take 6-8 hours and the circular LED light on the front of the device will illuminate when it’s fully charged 3. Finally, snap the doorbell into place on the mounting plate. You will need to monitor the battery life and unsnap the doorbell from its mount using the included curved removal tool to recharge it using the USB cord when needed. Ring products, and this doorbell specifically, are high quality, dependable, and easy to operate. The peace of mind that comes with being able to screen and communicate with visitors, be notified of package deliveries and be able to monitor them, and to be able to share stored videos is definitely worth the price of this doorbell. I give it 5 stars and recommend this as a great gifting idea.
I would recommend this to a friendHave Technician charge battery before installing f
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.battery did not last long before needing to be charged
I would recommend this to a friendBrand response from Ring
Posted .Hi 4321.
Thank you for taking the time to share your Ring experience with us and other consumers. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
It sounds like you are concerned about the battery life of your Ring device. Below is our order of setup steps for the Ring Battery Doorbell installation.
1. Download the Ring app.
2. Scan the QR code.
3. Remove protective film.
4. Fully charge the battery.
5. Choose a location for your doorbell.
6. Mount your Ring Battery Doorbell.
If any additional information is needed regarding your Ring Battery Doorbell, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Sincerely,
Matthew from Ring.
Jeff bezos camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just install cctv you have to pay a subscription or it wont work after the first month
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi CodyR.
Thank you for taking the time to share your experience with us. We understand the importance of having all relevant product information prior to purchasing. The features and technology provided by the Ring Battery Doorbell are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like you are concerned with the need for the Ring Home Plan subscription. At Ring, we work hard to be completely transparent in both our products, and the optional services in which we provide. The Ring Home Plan is mentioned on our Ring packaging, on our website, and in the welcome email you received upon setting up your device. Your Ring products provide their standard features (real-time notifications, live view, and two-way talk) without any subscription. Ring Home Plans offer downloading and sharing video capabilities and additional features for those who want them.
We invite you to reach out to our community if any additional information is needed regarding your concern. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Join the Ring Community today!
Thank you,
Amilia from Ring.
Ring Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No doubt is a great camera ring doorbell but just didn’t fit as my door is in the way when opens..since bought in a bundle couldn’t return for full refund.
I would recommend this to a friendBrand response from Ring
Posted .Hello JRCan2.
Thank you for taking a moment to leave your review on the Ring Battery Doorbell. We sincerely appreciate it! At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are.
While we are saddened to read that this device did not meet your expectations, if you need additional assistance regarding your Ring Battery Doorbell, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you for being the best part of Ring! Have a wonderful day!
Sincerely,
Jess from Ring.
Not a secure camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera works great. Problem is it doesn’t have any security screws. Camera snaps in but comes loose from bracket.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Lymba.
Thank you for taking the time to share your experience with us. We understand the importance of a seamless setup process so that you can begin using your Ring Battery Doorbell right away. The features and technology provided by the Ring Battery Doorbell are incredibly valuable and help provide you with peace of mind about your home security. We are happy to provide you with more information regarding the installation concern that you mentioned in your review.
It sound like your device is not operating as expected in regards to the installation. We are always looking for ways to better our neighbors' experiences, and your feedback is an invaluable part of that process. Rest assured, we do take our customers’ feedback seriously and implement good ideas where we can. Prior to installing, make sure your mounting plate is flat against the wall. You may need to loosen or tighten your mounting screws to ensure the mounting plate is flat against the wall. When mounting the Ring Battery Doorbell you should hear a click when it snaps into place and be unable to remove without the security tool.
We invite you to reach out to our Community if any additional information is needed regarding your Ring Battery Doorbell. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Sincerely,
Matthew from Ring.
An Upgrade to a Popular Product
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Ring doorbell is a slight upgrade from the one that’s familiar to most people, having a wider field of view than the previous model. However, for us it is our first “smart” doorbell and I am reviewing it from that standpoint. The first issue I had was the basic lack of documentation included in the package. This model is normally powered by an internal rechargeable battery but my understanding was that it could also be wired into a standard doorbell circuit. Since this was to replace the front doorbell that’s been on our house for the last 40 years, I wanted it to be able to ring that doorbell when the button was pressed as well as not have to recharge the battery. Nothing on the box mentioned this so I wasn't even sure that I had the right product. It turned out that this is all supported but it required a lot of looking around on Ring’s website as well as perusing Reddit to confirm it. In the end, installation was quite easy and took me about 15 minutes max including removing the old button. The Ring also requires installation of their smartphone app, which can actually guide you through the process, including instructions for connecting the existing bell wires. Once installed, the app can be used to confirm that the connection is working and gives you the option to ring the existing bell. So, exactly what I wanted but it wasn’t as easy to learn about as it could have been. We have no other “smart home” devices such as networked chimes, Alexa speakers, etc. and are unable to report on how well those features work. So events from the bell can only come in as smartphone notifications. Various other settings are available thru the app. I set it up with motion detection as well as a neat little feature that takes a photo once an hour and makes them available on the device history timeline. Both of these are working well and I’ve already been notified when a package from FedEx was left on our porch. It might have to be tuned in the future to avoid false alarms such as when we’re sitting on the front porch. Shortly after I installed it we left on a week-long trip and I used the photo timeline to occasionally look at what was happening within the camera’s view each hour and can confirm that, yes, it gets dark every night! :-) One issue that I’ll have to address is that many of these features – mainly the storage of photos and video – require a subscription at a monthly or annual rate. Frankly, I’m starting to suffer from subscription overload lately and will have to decide if this is really worth it. We’ve never had porch pirates and the like in my neighborhood and it might be enough for us just to have it operate as a doorbell, let us see who is there, and perhaps talk to them if necessary.
I would recommend this to a friendNever ever again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need to pay monthly to use the hardware. Since when? Pretty soon we’ll be paying monthly to use headphones. Absolutely sickening the way these CEOs figure any way possible to take our money.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi JacobG.
Thank you for taking the time to share your experience and feedback with us. We understand the importance of having events recorded on your Ring Battery Doorbell. Being able to save, download, and review footage captured by your Ring Battery Doorbell is a valuable feature of the Ring Home Plan. We are happy to hear that you are enjoying the functionality of the device. While subscribed to one of our Ring Home Plans, you will have access to videos of every motion and live view event. Without this service, you will still receive real-time video alerts on your smartphone and have access to the live view feature. For more information on Ring Home Plans, please visit the Ring website. If any additional information is needed regarding your Ring Battery Doorbell, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Thank you,
Jess from Ring.
Doorbell for any DIY person who wants security
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a homeowner, the battery-operated Ring doorbell's convenience was a significant draw for me. The fact that it could be installed within about 15 minutes straight out of the box was a pleasant surprise. Despite a minor issue with the need for a constant internet connection, the overall ease of installation was a huge plus. The doorbell's features, such as its HD video and crisp audio, further added to its appeal. I have a 6E mesh network at home, and my Ring connection loss made me invest in the Ring Chime Pro, which I had heard was a great product and an internet extender. Once I connected it, I noticed a significant improvement in my internet connection. I was impressed with the app interface and the doorbell alerts., which give the app a DVR feel. I can only speak about the premium features, as I am on a trial membership. I also enjoy the two-way talk feature. I can tell my granddaughter good morning and wish her a good day at school from the office. I am eager to see what the basic version offers when my trial ends. I particularly appreciate the people who text and feature, which filters out alerts for dogs, bugs, and birds. I hope the basic version retains these features, as I understand the frustration of being pushed into a subscription. For anyone considering a DIY Ring doorbell, the impressive battery life is a major selling point. I fully charged it about a week ago, and it's only lost about 2% of the battery despite a very busy doorway. This level of convenience adds a significant layer of security to your life. Pros: easy installation sturdy build HD video and crisp audio Cons: Internet connection drop
I would recommend this to a friendNo good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell cannot stick on stucco. It will not stay on the wall. I would like to return. It did not get a chance to get into the store.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Ronn.
Thank you for taking the time to share your experience with us. We understand the importance of a seamless installation process so that you can begin using your Ring Battery Doorbell right away. The features and technology provided by the Ring Battery Doorbell are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like the device is not performing as expected in regards to installation. We recommend following these instructions when installing your Ring Battery Doorbell:
1. Download the Ring app.
2. Scan the QR code.
3. Remove protective film.
4. Fully charge the battery.
5. Choose a location for your doorbell.
6. Install the mounting bracket. Then, attach your doorbell to the bracket.
On stucco, brick, or concrete, use a ¼ in (6 mm) masonry bit to drill holes for the included wall anchors.
7. Press until you hear a click to secure.
We invite you to reach out to our community if any additional information is needed regarding your Ring Battery Doorbell. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Amilia from Ring.
Defective item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery only last a week. Best Buy wouldnt let me return it within 30 days. Neber again will i buy from this company.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi SCAMMEDBYBESTBUY.
Thank you for taking the time to share your experience with us. We understand the importance of receiving a working device in your order. The features and technology provided by Ring Security Cameras are incredibly valuable and help provide you with peace of mind about your home security. We are eager to address the issue you raised in your review and provide you with a resolution today.
It sounds like you are having a concern with a return. In this particular case, we suggest that you reach out to Best Buy's customer service at: 1-888-237-8289. We are confident that they will be ble to provide you with a resolution to this concern.
If you still have the Ring device in your possession, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you, if we can be of any further assistance!
Thank you,
Matthew from Ring.
Feature Rich
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good doorbell that has so many features, it is hard to cover them all. Most of the features are controller by the well-made but cluttered app. Installation: Installation for this is very easy. There is a back plate that is screwed into the wall with the included screws. I have vinyl siding, and it was easy to make pilot holes there for the plate’s screws to go and screwing the plate onto the wall. The doorbell then mounts onto the plate and that is it. After installing the app, you can easily add the device by following the instructions which involves using the pairing button on the device and having the app search for it. Then it asks you questions like where the doorbell is located. That’s it. And there are plenty of installation videos online if you have any questions about it. It worked for me the first time without trouble. App: The app has a ton of features and adjustments that can be made, but unfortunately is not organized very well. I have often had to go to the Internet to find where a certain feature of setting is in the app. You can watch live video, previously recorded videos, change settings for each camera, view Neighbors feature (more on that later), and reboot cameras. You can watch live video and recordings from your home network or remotely when not home. Integration With Alexa: You can integrate the doorbell with Alexa that allows you to see the images, using the two-way intercom, and alert you when the doorbell rings. If you have an Alexa which I do, you won’t need to buy an external chime, which they do sell. Configuring it with Alexa and is easy; it works the same way as any other device to the Alexa app. I would almost say that the Alexa is needed to fully enjoy the doorbell. Video Quality: The video quality is very good considering it is a video doorbell. The camera has a far distance, but don’t expect to see any details far away. While you can easily make out a face that is looking directly at the doorbell, you won’t be able to make out any faces for people walking on the other side of the street, even if they are looking at you. The app does allow you to zoom in by pinching the image on the screen, it helps to better see larger objects, but you still won’t be able to make out any faces. The night vision works well and is basically equal to the image quality during the day. This is impressive. I do have a floodlight at the front of the house so that may help the night vision work better. The image quality on the Alexa is good and is really the equivalent to what you would see in the app. You can see the full length of the person but don’t expect to see packages right in front of your door. Sound Quality: There is a two-way intercom between the doorbell and the app, or Alexa. Sound quality is very good and easy to hear on both the app, Alexa, and the doorbell itself. By default, Alexa won’t use the microphone for the two-way intercom until you press a button on the screen. This is good for privacy but requires an extra step to use. Recording: You must have the cloud service for the camera to record. There is no card slot for it. Any video is recorded to the cloud for viewing later in the app. The first thing to note is that you can set the amount of time you want to record after the camera is triggered. I have this set to 2 minutes because once the time expires, even if there is still a person moving within view, the recording stops. Of course, the tradeoff to longer recordings is reducing battery life. In the app, you can view either the camera live or rewind it to a previous point. By dragging the scrollbar to the left, you can see past videos. That easy. The scrollbar also indicates where in time there is video that has been recoded. The app allows you to zoom in to the video which is very helpful if there is a certain area of the camera’s view you are interested in seeing more detail. Motion Sensing and Video Recording: This is probably one of the weaker features of this. It will start recording objects it detects moving. For larger objects like vehicles, it can always detect motion and record it. For smaller objects that are father away such as animals and people down the street, it will not trigger a recording, even if you can see it in the video. The other problem is that you can set the time you want the video to record. Once that time elapses, it will stop recording. That is also true if a person is still moving within the video. So, if someone is walking back and forth in front of your property, you will only get a recording for as long as you have the time set for. To mitigate this, I set the recording time to a very large number, basically two minutes. Paid Service: There is a paid service that costs $100/year that allows you to see videos that were recorded in the past since they are recorded to the cloud. The videos are available up to 30 days later and can be seen in the app. I think there is a way to download them, but I honestly haven’t tried it. Neighbors: Neighbors is a feature that allows you to post videos online for others to see it. When someone posts something within your neighborhood, you can get notified of it. This is good for seeing crime at neighbor’s houses, or any cute furry animals that get recorded. It only gives you the approximate location for privacy reasons. You can opt out of this feature, but I would recommend it. Answer Remotely: This doorbell allows you to answer remotely on your phone. If you are away from home, your phone will notify you if the doorbell rings and you can answer it from anywhere, as if you are home. This is great if you are not home, but someone comes to the door, and you want them to think you are home but can’t get to the door. You will also know who rings your doorbell while you are away. While I use this all the time, the biggest problem if that when your phone notifies you, you have to get out your phone, unlock it, and then answer, and the person may have moved on. This has happened quite frequently. Overall, this is a very good camera, with good video and sound quality. It has a ton of features, but unfortunately the app is not well laid out to find a lot of things, and you must pay for their cloud service to record anything. I would recommend it, especially if you have an Alexa which it works great with. This is almost a necessity. This is a crowded space, and I have not used any competitors to determine if there are better options out there.
I would recommend this to a friendSuper East to Install and Works Great
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This week I finally joined the smart video doorbell club, probably should have joined sooner. I am not what is often referred to as an “early adopter” at all. I remember a neighbor of mine bought a smart doorbell several years ago and I remember him complaining about installing it and saying it was more effort than he had expected. Well this device is super easy to install and took only minimal time and effort. I got my Ring Doorbell last week and I couldn’t be happier with it. Set up was super quick and easy. When I first opened the box I saw the battery needed charging so I just plugged it in and forgot about it till the next day. Once I saw the battery was fully charged I started the setup process. I found the app by using the QR code on the box and quickly set up my account. Installing the actual ring camera was super quick and easy as well. Just had to screw in a bracket that holds the doorbell and I was done! Once it was up and running I had to go run an errand and I was quickly notified that I had a visitor, the mailman had paid us a visit. It is pretty nice to be able to get a live look at my front door or even be able to chat with someone there anytime I need to. I didn’t realize there was a community chat function with fellow ring customers. I’ve enjoyed following the conversation. More lost and found animals than I would have thought, including a three legged dog and a turtle of all things. It is remarkable how many ring cameras there are in my neighborhood. All in all I am very happy with my Ring. It works exactly as advertised and was super easy to set up and install. The video quality is solid and the ability to chat back and forth despite a small delay works well enough. The battery is at 95% after a week of use so it will have to be charged from time to time, but that process is quick as easy as well. I think for the price this is an excellent device and I would absolutely recommend it to a friend.
I would recommend this to a friendDon’t recommend. Poor signal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was having issues connecting to WiFi router less than 50 feet away. Poor signal. Do not recommend
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi JeffB.
Thank you for taking the time to share your experience with us. At Ring, we understand it is essential to have your Ring Battery Doorbell online and working properly so you can keep your home secure. The Ring Battery Doorbell is designed to work in many environments to provide you with peace of mind and security. We can definitely provide you with more information regarding the connection concern mentioned in your review.
It sounds like the device is not operating as intended in regards to connection. Ring devices require high-speed internet to bring you crisp, clear video and audio. Poor network connectivity can affect the performance of your Ring device. Identify and troubleshoot what is causing connectivity issues for Ring devices to give you the best possible video and audio experience.
To determine whether or not the problem is caused by poor upload speed, run a speed test to determine if your network can support Ring devices. Ring devices with 1080p video require at least 1 Mbps upload and download speeds, though 2 Mbps is recommended for optimal performance.
If your networking equipment hasn’t been power cycled in a while, try unplugging it for 30 seconds and plugging it back in. Wireless networks utilize different channels for communication. In the United States, the 2.4 GHz band uses channels 1-11 and the 5 GHz band uses channels 36-165. In some cases, setting up your Ring device(s) can fail due to wireless interference or congestion.
We also recommend adding a Ring Chime Pro to your network. The Ring Chime Pro simply plugs into a wall outlet between your router and the Ring Stick Up Cam to assist with the wifi signal strength to the device.
We invite you to reach out to our community if more information is needed regarding your Ring Battery Doorbell. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you. Please let us know if we can be of any further assistance!
Thank you,
Melissa from Ring.
Avoid this version!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this version! Failed to pick up any movement unless directly in front of camera. People in motion zones were not detected
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi AD13.
Thank you for taking the time to share your experience with us. At Ring, we understand it is essential to have your Ring Battery Doorbell online and working properly so you can keep your home secure. Having a solid connection ensures you do not miss any activity around your home. We are here today to provide you with education to assist you in finding the best solution for your home’s environment.
It sounds like the device is not performing as expected. It is important to ensure that you have the proper motion settings in place for your environment. This camera uses adjustable motion detection and runs on passive infrared sensors. The system identifies visitors via a moving heat signature and sends a notification to your smart device when one is detected. You can adjust three preset motion zones and their distances under the "Motion Settings" tab on the device's page in the Ring app. Additionally, you can choose how often the camera checks for movement in those predefined zones via the "Motion Frequency" setting. If you find that your camera is missing some motions, please set the motion frequency to "Frequently."
Accuracy in motion detection can also be improved by enabling the "Smart Alerts" feature for people only in your Ring app. To enable "Smart Alerts," please follow these steps:
Tap the menu (≡) on the top left.
Tap "Devices."
Tap the device that you want to adjust.
Tap "Motion Settings."
Tap "Smart Alerts."
Tap "Enable Feature."
Tap "Continue."
Select the notification options that you want for "Person" and "Other Motion."
You'll see a video camera where you can select or de-select recording and a bell icon to represent alert notifications.
After you've adjusted your settings, tap "Done..
The Ring Battery Doorbell is compatible with b/g/n wifi networks operating on 2.4 GHz frequencies. High-speed internet is recommended. If your Ring device is far from your wifi router, it may be experiencing connection issues.
Here are a few of the top reasons for poor connectivity:
Your Ring device may be too far from your WiFi router.
Your mobile device has a low signal or poor connection.
Your home wifi connection is poor (or your internet service provider is experiencing high traffic).
To learn more about your device's signal strength, follow these steps:
Open the Ring app.
Tap the menu (☰).
Tap “Devices.”
Select the ring device you would like to test.
Tap on the “Device Health” tile.
Scroll to “Signal Strength” under the “Network” section.
The green, amber, and red colors are indicators of your device connection. Green is good; red is poor.
Move your wifi router off the floor.
Walls, floors, and furniture can interfere with or weaken your router's wireless signal. Choose an elevated, central, open location for your wifi router.
Check your mobile device's signal. If your mobile device has one or two bars, this could be causing issues accessing your Ring device. For best results, make sure you're connected to wifi from wherever you are.
Most internet service providers range from 100–400 mbps (megabytes per second) for download speed and 10–100 mbps for uploading. If your wifi speed is falling below the ranges noted above, we recommend contacting your internet service provider.
If any additional information is needed regarding your Ring Battery Doorbell, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Sincerely,
Matthew from Ring.
Good budget Head to Toe Battery Doorbell camera
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ring - Battery Doorbell Smart Wifi Video Doorbell - Battery-Powered with Head-to-Toe Video, Live View, and Two-Way Talk The Battery Doorbell Smart Wifi Video Doorbell is their latest budget video doorbell. Unlike their Battery Plus and the Battery Pro, it is a self-contained unit with a non-replaceable Lithium-ion rechargeable battery. And it is slightly thinner without the replaceable battery. You have a special tool to pop it off its mount and then you plug it into a USB-C charging brick (not included) with the included USB-A to USB-C cable. It does have the ability to be hardwired. The Camera is a new HD video (1400x1400) unit; the fisheye lens (hence head to toe) has a larger field of view, and since it is a fisheye, it slightly distorts the imager. The image of people is clear enough to be a good identifier. Connection is now through 2.4 GHz, 5.0 GHz (802.11 b/g/n/ax). I chose 5.0 GHz as this is a better connection for streaming video. The night vision has improved, and the picture is clear day or night. You can now zoom in with the app even on this entry-level doorbell camera. You get added features with Smart Alerts for people and packages (subscription required, sold separately – you do get a free trial version). Installation is simple with charging the camera, mounting the backplate and snapping the camera to the backplate. Then you setup the app and go through the walkthrough on the app. I prefer to have a battery that you can swap out, especially since your camera is out of commission while it is charging, but at the price, one can probably deal with this inconvenience. Since I share a camera and access with my son, where we can act as backups for one another, it would be nice if we had the option to make the other person an admin so all the features are available at our discretion. Having limited control when we prefer to have all features available when sharing limits tweaking certain features or customization for different situations. It is not the prettiest camera out there, and some of the competition, instead of using a fisheye lens, have multiple cameras on their unit, but I find the fisheye squarish picture adequate, and the limited distortion of people that the videos the camera takes is good for identification and most people wouldn’t even notice any distortion especially centered in the framing. The head to toe view and zoom in are nice additions to this entry level doorbell camera.
I would recommend this to a friendBrand response from Ring
Posted .Hi AZEqualizer.
Thank you for taking the time to share your feedback with us and other consumers. We are pleased to read that you are finding value in your Ring devices. At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
We are happy to inform you that you can both be logged in to the Ring app using the account owner's credentials. That would allow you both full functionality. A shared user cannot change system settings or account information but can view cameras and view and share videos. Access to particular cameras can be granted or denied by the owner.
We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your new Ring Battery Doorbell. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring.
Thank you,
Melissa from Ring.