The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,356 reviews
Rated 5 out of 5 stars
Ring Camera
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
10/10 I LOVE my ring camera. It was such an easy purchase. The setup was very simple and the brown design goes perfect with my door frame. I would definitely recommend everyone to get one!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Although I love my ring video doorbell, it has one huge drawback. The battery cannot be removed. This is a pretty big deal because you have to remove the entire doorbell and in the back plug in the USB charger. That means you are without the doorbell for about 6 to 10 hours depending on how low the battery is. This seems to be something that is pretty evasive when asking for information to tell you how easy it is to charge the battery by just removing the entire doorbell. Previous versions and also my ring stick up cams. I always have battery on standby so I can swap it out when the battery goes low. This is a huge drawback, especially if it goes low while you happen to be traveling.
Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. Together, we’ll make neighborhoods safer!
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
All the best, Miyuki from Ring.
Rated 5 out of 5 stars
Great to use as a Floating cam device
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love Ring devices. I bought this one to be a "floater" in the house so I can move it wherever I want and have no worries about finding a plug.
Thank you for taking the time to share your Ring experience with us. We are happy to read that you are enjoying your new Ring Battery Doorbell! Likewise, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
All the best, Miyuki from Ring.
Rated 5 out of 5 stars
Ring doorbell
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I feel a lot safer and secure with my Ring Doorbell. Nit inly for my safety but also the safety of my nearby neighbors
Charged for ring doorbell that was never delivered
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am writing this review in hopes that someone at a corporate level will finally address what has been an extremely disappointing and unacceptable experience.
I purchased a Ring doorbell camera from Best Buy approximately one year ago. The item was never delivered. FedEx confirmed that the package was damaged in transit and therefore could not be delivered. This was documented on their end.
Despite never receiving the product, I am still being charged and held responsible for it.
When I contacted Best Buy customer service, I was routed to an international call center and informed that nothing could be done because I reported the issue “too late” — roughly two months after the purchase. However, this policy makes no sense in my situation, as I cannot return or troubleshoot an item that never arrived in the first place.
To be clear:
• I paid for a product
• FedEx damaged and failed to deliver the product
• I received no item, no refund, and no replacement
• Customer service refused to assist despite proof from the carrier
I am now left paying for a product that I do not possess and never had the chance to receive.
This is not a minor inconvenience — it is a complete failure in customer care and responsibility. I am requesting that this issue be reviewed at a corporate level so that the appropriate correction can be made. Consumers should not be financially penalized for shipping failures outside of their control.
I hope this review prompts someone from Best Buy leadership to finally intervene and resolve this matter properly.
We are saddened to hear that your Ring Battery Doorbell purchase did not arrive from the retailer when it was intended to. As a consumer, you expect to receive a brand-new device in a timely manner. It is vital that your device arrive in optimal condition within the shipping time frame expected. This ensures you are provided with the peace of mind, in your home security, that you purchased it for. At Ring, we understand you have many choices when it comes to your home security. If the retailer has not resolved this concern for you, please contact our Ring Community.
The Ring Community is our first peer-to-peer community forum, allowing our consumers to assist one another by sharing their views and experiences. We appreciate that you have chosen Ring to secure your home and look forward to providing you a solution so that you have a device you can rely on.
Thank you, Miyuki from Ring.
Rated 5 out of 5 stars
Ring-a-ding
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it!!! Why didn’t I do this sooner? Great for when deliveries are made.