Customer Ratings & Reviews
- Model:
- B0BZWRSRWV
- SKU:
- 11914214
Rating by feature
- Video Quality
Rating 4.8 out of 5 stars
- Mobile App
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.8 out of 5 stars
to a friend
Ring out of stock only for New replacements
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First doorbell had poor video quality. Ring sent replacement that lasted 4 months then it stopped working. Called ring who said there going to send new replacement that hasn't even been shipped after 2 weeks. Called to find out where replacement was and was told there out of stock and id just have to wait although there still selling new ones on there website. So i guess sense they already have my money im just not that important
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Tony.
We appreciate the time you have taken to share your Ring experience with us. We understand how important it is for your Ring Battery Doorbell to function consistently and reliably, so you are alerted to any wanted or unwanted activity in or around your home. The features and technology provided by the Ring Battery Doorbell are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we hear you and are here to offer you some help.
At Ring, we are deeply committed to providing exceptional experiences for every member of our community. While we occasionally face unexpected challenges with shipping timelines or product availability, please know that our team is working diligently to minimize any impact these situations may have on you. We understand the importance of your home security needs and want to assure you that we're taking every possible step to ensure your satisfaction. If you experience any issues, we encourage you to contact our dedicated support team, where we can work together to find the best solution for your specific situation. Our support team is available 24/7. Your patience and understanding during any delays is greatly appreciated, and we remain dedicated to delivering the quality service you expect from Ring.
If any additional information is needed regarding your Ring Battery Doorbell, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Amilia from Ring.
Purchased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good doorbell but not a good quality to put and take out to change battery , they should have left the screw in feature instead of plastic applicator to remove its flimpsy
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi AliciaT.
Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. The features and technology provided by the Ring Battery Doorbell are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we're here to help!
At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations but are still here to assist you. Our support team is available 24/7.
If you still have the Ring device in your possession, we invite you to reach out to us at our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you, if we can be of any further assistance!
Thank you,
Amilia from Ring.
Not worth the price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blink is way better. Very limited coverage compared to Blink.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi ShadenH.
Thank you for taking the time to share your experience with us. We understand the importance of having all relevant product information prior to purchasing. The features and technology provided by the Ring Battery Doorbell are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like the Ring Battery Doorbell is not performing as expected. We wanted to share with you some of the key features that the device offers. The Ring Battery Doorbell offers a wide field of view, providing 150° horizontal and vertical coverage with features like Color Night Vision and HD Video. From package deliveries and motion detection to visitors, you’ll see it all from wherever you are right in the Ring app.
For more information on your Ring Battery Doorbell, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!
Thank you,
Miyuki from Ring.
Ring doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor motion alert don’t caught motion a lot poor quality
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi JohnF.
Thank you for taking the time to share your experience with us. We understand how important it is to have your Ring Battery Doorbell capture all the correct motion events. The Ring Battery Doorbell was designed to capture motions based on your specifications to help keep your home secure. We are here to provide you with some information to resolve the issue you mentioned in your review.
It sounds like the device is not performing as expected in regards to motion detection. It is important to ensure that you have the proper motion settings in place for your environment. Here are a few tips to optimize the motion settings on your device:
1. Adjust Motion Sensitivity: Ring devices can detect motion up to 30 feet with the Motion Sensitivity slider at the maximum level. If you turn Motion Sensitivity down, this range will be lower, decreasing false motion. If your device is missing motion, increase the Motion Sensitivity using the slider.
2. Change the position of your Ring device: Adjust the position of your doorbell to improve the accuracy of motion detection.
3. Turn on Smart Alerts: You can enable Smart Alerts on your doorbell or camera to improve motion accuracy in detecting people and other objects, including packages. To turn on Smart Alerts, tap the Motion Settings tile on the device’s page in the Ring app. A Ring Home Plan is required to use Smart Alerts.
4. Change the Motion Frequency: Under Advanced Settings, tap Motion Frequency. You can adjust how often battery-powered devices check for motion. If your device is missing motion events, increase the Motion Frequency to Frequently (Shortest battery life—Motion detection always stays active) in the Ring app. If too much motion is being detected, change the frequency to Regularly (Medium battery life—Motion detection takes a short break after each motion alert) or Periodically (Maximum battery life—Motion detection takes a longer break after each alert).
We invite you to reach out to our community if any additional information is needed regarding your Ring Battery Doorbell. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Amilia from Ring.
wired is still better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it’s great at first until it only lasted for half a day
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi BransonH.
Thank you for taking the time to share your experience. We understand the importance of having a solid charge on your Ring Battery Doorbell so that you are able to have a longer time between charge cycles. Having longevity in a battery-powered security device is crucial when it comes to monitoring your home, especially if you are away for long periods of time. We are here to provide you with some education to resolve the battery life issue you mentioned in your review.
It sounds like the device is not performing as expected. There are some troubleshooting steps that you can take to ensure that you have your device set up for optimal battery-life performance. The more events captured by your Ring devices, the more your battery is used. Using "Live View" can also drain your battery faster. If your device is capturing an excessive number of events each day, you may need to recharge your battery sooner.
To prevent excessive activity, under "Motion Settings" for your device in the Ring app, you can:
Adjust your "Motion Sensitivity" slider to a lower sensitivity.
Redraw your "Customizable Motion Zones."
Change "Motion Frequency" to regularly or periodically.
You could also adjust the direction of your Ring device so it doesn't detect as much motion.
You can go to "Power Settings" in the Ring app to see what features may be draining your battery.
To access "Power Settings," open the Ring app:
Tap the menu (≡) on the top left of the dashboard.
Tap "Devices."
Tap the individual device (video doorbell or security camera) you want to check.
Tap "Power Settings" to check your "Battery Level" percentage and "Feature Power Usage."
Tap a feature to adjust "Snapshot Capture," "Motion Frequency," and "Video Recording Length.".
As cold weather sets in, lithium-ion batteries like those used in Ring Doorbells and Security Cameras may experience several issues, including trouble holding a charge, running out of power faster than normal, or losing functionality. Knowing at what temperature batteries will start to be impacted can help you take the necessary steps to keep your device working. When the temperature drops to:
36°F (3°C): The battery may not hold a charge as effectively, resulting in having to charge the unit more frequently.
32°F (0°C): The battery may not charge at all. Even hardwired configurations may not charge the battery.
-5°F (-20.5°C): The battery may stop working completely until temperatures warm up.
When it gets cold and your device's battery runs out, bring your entire device inside and charge the battery with a USB cord. This will allow your device to warm up while the battery charges.
If any additional information is needed regarding your Ring Battery Doorbell, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you for being the best part of Ring! Have a wonderful day!
Sincerely,
Miyuki from Ring.
Poor battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Por baterry life, it has two ways of installing, I connected it to the wires but it doesn’t charge.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi KevinN.
Thank you for taking the time to share your experience with us. At Ring, we understand it is essential to have your Ring Battery Doorbell online and working properly. The features and technology provided by the Ring Battery Doorbell are incredibly valuable and help provide you with peace of mind about your home security. We are here to provide you with some information to resolve the concerns mentioned in your review.
It sounds like your device is not performing as you expected. When you hardwire a Ring Battery Doorbell to existing doorbell wiring, it only receives a trickle charge, not a full continuous charge. The doorbell still primarily runs off its battery.
Here are some possible reasons why your doorbell isn't charging:
1. The battery may not be fully charged initially. Even when hardwired, you should first fully charge the battery using the USB cable that came with your doorbell.
2. Your doorbell transformer may not be providing adequate power. Ring doorbells require a transformer operating between 8V and 24V AC (40V max) at 50/60Hz.
3. The wiring might be incorrect. Make sure the circular light on the front of your Ring is glowing white to confirm proper wiring.
4. Your transformer might be worn out and needs replacement. To troubleshoot: - Verify you're using a compatible transformer (not DC, halogen, or garden-lighting transformers) - Check that your wiring is correct - Fully charge the battery using the provided USB cable before relying on the hardwired connection
If any additional information is needed regarding your Ring Battery Doorbell, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Sincerely,
Miyuki from Ring.
Definitely a "Smart" Buy
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Amazon Ring Smart Battery Doorbell should be an essential part of your Ring home security system. This 3rd generation doorbell is very similar in both appearance and size to the previous version. It is 4.98 inches tall x 2.4 inches wide x 1 inch deep weighing 0.45 lbs. and is available in a Venetian Bronze or Satin Nickel finish. It has 2 way wireless audio and video monitoring, including Night Vision with a distance of up to 19 feet, via your home Wi-Fi connection and works with Alexa. Both the picture and the sound are extremely clear when viewed on both my cellphone and my Echo Show. However I occasionally experienced a bit of a lag while the live view was loading. Its 2K (1440p) imaging is an improvement on the Full HD imaging of the 2nd generation Ring doorbell and the camera allows for a 66% taller image that allows you to see visitors from head-to-toe. In order to monitor the doorbell you must download the Ring App, which is available for both Apple iOS and Android operating systems. Once installed, the app walks you through setting up an account and adding the doorbell to it. It has numerous settings that allow you to personalize your field of view, the notifications that you receive, etc. Only Cloud storage (which requires a yearly or monthly subscription) is available with this doorbell-no local storage using a USB. So while you can view live images via real-time video, use two-way talk, answer doorbell notifications, and receive alerts without having a subscription, you cannot save, review, or share your video. It’s very easy to install and no wiring is needed. Ring provides instructions and tips for installation at ring.com/battery-doorbell-guide. 1. Install the mounting plate with the included screws. Flat surfaces work best and it can be installed on siding. You want to make sure the camera will have an unobstructed view of whatever you want in your field of view as well as good Wi-Fi reception in your location. 2. Fully charge the doorbell’s built-in rechargeable Lithium-ion battery using the microUSB to USB-C charging cord included. Initial charge of the doorbell may take 6-8 hours and the circular LED light on the front of the device will illuminate when it’s fully charged 3. Finally, snap the doorbell into place on the mounting plate. You will need to monitor the battery life and unsnap the doorbell from its mount using the included curved removal tool to recharge it using the USB cord when needed. Ring products, and this doorbell specifically, are high quality, dependable, and easy to operate. The peace of mind that comes with being able to screen and communicate with visitors, be notified of package deliveries and be able to monitor them, and to be able to share stored videos is definitely worth the price of this doorbell. I give it 5 stars and recommend this as a great gifting idea.
I would recommend this to a friendHave Technician charge battery before installing f
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.battery did not last long before needing to be charged
I would recommend this to a friendBrand response from Ring
Posted .Hi 4321.
Thank you for taking the time to share your Ring experience with us and other consumers. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
It sounds like you are concerned about the battery life of your Ring device. Below is our order of setup steps for the Ring Battery Doorbell installation.
1. Download the Ring app.
2. Scan the QR code.
3. Remove protective film.
4. Fully charge the battery.
5. Choose a location for your doorbell.
6. Mount your Ring Battery Doorbell.
If any additional information is needed regarding your Ring Battery Doorbell, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Sincerely,
Matthew from Ring.
Jeff bezos camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just install cctv you have to pay a subscription or it wont work after the first month
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi CodyR.
Thank you for taking the time to share your experience with us. We understand the importance of having all relevant product information prior to purchasing. The features and technology provided by the Ring Battery Doorbell are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like you are concerned with the need for the Ring Home Plan subscription. At Ring, we work hard to be completely transparent in both our products, and the optional services in which we provide. The Ring Home Plan is mentioned on our Ring packaging, on our website, and in the welcome email you received upon setting up your device. Your Ring products provide their standard features (real-time notifications, live view, and two-way talk) without any subscription. Ring Home Plans offer downloading and sharing video capabilities and additional features for those who want them.
We invite you to reach out to our community if any additional information is needed regarding your concern. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Join the Ring Community today!
Thank you,
Amilia from Ring.
Ring Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No doubt is a great camera ring doorbell but just didn’t fit as my door is in the way when opens..since bought in a bundle couldn’t return for full refund.
I would recommend this to a friendBrand response from Ring
Posted .Hello JRCan2.
Thank you for taking a moment to leave your review on the Ring Battery Doorbell. We sincerely appreciate it! At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are.
While we are saddened to read that this device did not meet your expectations, if you need additional assistance regarding your Ring Battery Doorbell, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you for being the best part of Ring! Have a wonderful day!
Sincerely,
Jess from Ring.
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It will not work with my blue stream system Bluetooth Wi-Fi or whatever. in addition, it has the wrong phone number. I don’t know where it came from. I cannot delete it.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Ronn.
Thank you for taking the time to share your experience with us. We understand the importance of a seamless setup process so that you can begin using your Ring Battery Doorbell right away. The features and technology provided by the Ring Battery Doorbell are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the connection concern mentioned in your review.
It sounds like the device is not performing as expected. The Ring Battery Doorbell is designed to work with your home's wifi network and is compatible with b/g/n wifi networks operating on 2.4 GHz frequencies. If you're receiving a 'Setup did not complete' message and cannot finish setup, it could be due to one of these common causes of setup failures:
* Your Ring device is too far from your wifi router. Ideally, your router should be within 20 feet of your Ring device.
* There's a possible problem with your internet connection.
* There's a possible issue related to your wifi modem or router.
Make sure your wifi router is off the floor.
Walls, floors, and furniture can interfere or weaken your router’s wireless signal. Choose an elevated, central, open location.
Make sure you're entering the correct password. Passwords are case sensitive and do not include spaces. Your network password can often be found on the bottom or side of your router.
Wifi passwords are case and special character (such as *,@,$, or #) sensitive. Double check letter capitalization and placement.
If you haven't changed your wifi password since your router was installed, it may be on a sticker on the underside of your router.
Connect other devices to your wifi network using your last remembered password to verify it is still correct.
If you have multiple networks or a wifi extender, confirm you are connecting to the correct one.
Make sure to connect to the 2.4 GHz network, not 5 GHz. All Ring devices can connect to 2.4 GHz, while only select Ring devices have Dual-Band Wifi to be able to connect to either.
If you’re still having issues, try holding down the reset button on top of the camera for 20 seconds. Before you reset your device, make sure to download any videos in your account.
If you are attempting to connect to a community wifi network, you may need to reach out to your internet service provider to manually add the MAC ID of the Ring device to allow it to connect to your wifi.
We invite you to reach out to our community if any additional information is needed regarding your Ring Battery Doorbell. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Amilia from Ring.
Not a secure camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera works great. Problem is it doesn’t have any security screws. Camera snaps in but comes loose from bracket.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Lymba.
Thank you for taking the time to share your experience with us. We understand the importance of a seamless setup process so that you can begin using your Ring Battery Doorbell right away. The features and technology provided by the Ring Battery Doorbell are incredibly valuable and help provide you with peace of mind about your home security. We are happy to provide you with more information regarding the installation concern that you mentioned in your review.
It sound like your device is not operating as expected in regards to the installation. We are always looking for ways to better our neighbors' experiences, and your feedback is an invaluable part of that process. Rest assured, we do take our customers’ feedback seriously and implement good ideas where we can. Prior to installing, make sure your mounting plate is flat against the wall. You may need to loosen or tighten your mounting screws to ensure the mounting plate is flat against the wall. When mounting the Ring Battery Doorbell you should hear a click when it snaps into place and be unable to remove without the security tool.
We invite you to reach out to our Community if any additional information is needed regarding your Ring Battery Doorbell. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Sincerely,
Matthew from Ring.
So disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so disappointed with this item which I purchased along with the chime. It's unreliable with ringing. For example, yesterday I was in my office when someone rang the chime bell and the chime didn't ring and neither did my phone. Later that day I was in the grocery store and my phone (or maybe my watch) chimed indicating someone at my door. I'm ready to return this item.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi CarolG.
Thank you for taking the time to share your experience with us. We understand the importance of having your Ring Battery Doorbell and Ring Chime alert you to motion at your door. The Ring Battery Doorbell is designed to work in many environments to provide you with peace of mind and security. We can definitely assist you with this today to ensure your Ring device is performing optimally, and the proper settings are chosen within the Ring app.
It sounds like the device is not performing as expected in regards to motion detection and alerts. The Ring Battery Doorbell is designed with customizable motion settings to be adjusted according to your needs. It is important to ensure that you have the proper motion settings in place for your environment. This camera uses adjustable motion detection and runs on passive infrared sensors. The system identifies visitors via a moving heat signature and sends a notification to your smart device when one is detected. You can adjust three preset motion zones and their distances under the "Motion Settings" tab on the device's page in the Ring app. Additionally, you can choose how often the camera checks for movement in those predefined zones via the "Motion Frequency" setting. If you find that your camera is missing some motions, please set the motion frequency to "Frequently." We recommend also making sure that you have toggled on the Motion Alerts setting on the device's page in the Ring app and that no schedules have been set to snooze motion alerts.
We recommend following these steps in the Ring app to ensure that the proper Chime alert settings are chosen:
Open the Ring app.
Tap the top menu (☰) and then Devices.
Select your Chime or Chime Pro device.
Tap Audio Settings then Chime Alerts.
Under each linked Ring device, you can select Motion Chime Alerts for doorbells and cameras, and Ring Chime Alerts for doorbells.
Now when an event happens, your Chime at the same location will play a sound.
We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Melissa from Ring.
Do not shop at Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware! I purchased this as a gift and unfortunately bought the wrong color. I went to my local Best Buy to even exchange and was told that is not allowed although the products are identical, only difference is the color of the front plate. I called customer service and they told me the same thing. I have never experienced this type of policy at another store or online. Absolutely ridiculous!
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Eric.
Thank you for taking the time to share your experience with us. We understand the importance of a seamless ordering, setup and installation process, as this allows you to start using your Ring Battery Doorbell right away. What you describe is not the experience we want you to have, rest assured we are here to offer you some help.
At Ring, we understand you have many choices when it comes to your home security. If the retailer has not resolved this concern for you, please reach out to our community forum today by visiting Ring's website. We appreciate that you have chosen Ring to secure your home and look forward to providing you a solution so that you have a Ring device you can rely on.
Sincerely,
Jess from Ring.
An Upgrade to a Popular Product
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Ring doorbell is a slight upgrade from the one that’s familiar to most people, having a wider field of view than the previous model. However, for us it is our first “smart” doorbell and I am reviewing it from that standpoint. The first issue I had was the basic lack of documentation included in the package. This model is normally powered by an internal rechargeable battery but my understanding was that it could also be wired into a standard doorbell circuit. Since this was to replace the front doorbell that’s been on our house for the last 40 years, I wanted it to be able to ring that doorbell when the button was pressed as well as not have to recharge the battery. Nothing on the box mentioned this so I wasn't even sure that I had the right product. It turned out that this is all supported but it required a lot of looking around on Ring’s website as well as perusing Reddit to confirm it. In the end, installation was quite easy and took me about 15 minutes max including removing the old button. The Ring also requires installation of their smartphone app, which can actually guide you through the process, including instructions for connecting the existing bell wires. Once installed, the app can be used to confirm that the connection is working and gives you the option to ring the existing bell. So, exactly what I wanted but it wasn’t as easy to learn about as it could have been. We have no other “smart home” devices such as networked chimes, Alexa speakers, etc. and are unable to report on how well those features work. So events from the bell can only come in as smartphone notifications. Various other settings are available thru the app. I set it up with motion detection as well as a neat little feature that takes a photo once an hour and makes them available on the device history timeline. Both of these are working well and I’ve already been notified when a package from FedEx was left on our porch. It might have to be tuned in the future to avoid false alarms such as when we’re sitting on the front porch. Shortly after I installed it we left on a week-long trip and I used the photo timeline to occasionally look at what was happening within the camera’s view each hour and can confirm that, yes, it gets dark every night! :-) One issue that I’ll have to address is that many of these features – mainly the storage of photos and video – require a subscription at a monthly or annual rate. Frankly, I’m starting to suffer from subscription overload lately and will have to decide if this is really worth it. We’ve never had porch pirates and the like in my neighborhood and it might be enough for us just to have it operate as a doorbell, let us see who is there, and perhaps talk to them if necessary.
I would recommend this to a friendNever ever again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need to pay monthly to use the hardware. Since when? Pretty soon we’ll be paying monthly to use headphones. Absolutely sickening the way these CEOs figure any way possible to take our money.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi JacobG.
Thank you for taking the time to share your experience and feedback with us. We understand the importance of having events recorded on your Ring Battery Doorbell. Being able to save, download, and review footage captured by your Ring Battery Doorbell is a valuable feature of the Ring Home Plan. We are happy to hear that you are enjoying the functionality of the device. While subscribed to one of our Ring Home Plans, you will have access to videos of every motion and live view event. Without this service, you will still receive real-time video alerts on your smartphone and have access to the live view feature. For more information on Ring Home Plans, please visit the Ring website. If any additional information is needed regarding your Ring Battery Doorbell, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Thank you,
Jess from Ring.
Run...and do it quickly!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They bring you into there ecosystem initially giving a month of full service then try to get you to pay a monthly subscription to use all features. What a joke!
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Amanda.
Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. The features and technology provided by the Ring Battery Doorbell are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we're here to help!
It sounds like you are concerned with the need for the Ring Home Plan subscription. At Ring, we work hard to be completely transparent in both our products, and the optional services in which we provide. The Ring Home Plan is mentioned on our Ring packaging, on our website, and in the welcome email you received upon setting up your device. Your Ring products provide their standard features (real-time notifications, live view, and two-way talk) without any subscription. Ring Home Plans offer downloading and sharing video capabilities and additional features for those who want them.
If any additional information is needed regarding your Ring Battery Doorbell, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Amilia from Ring.
Doorbell for any DIY person who wants security
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a homeowner, the battery-operated Ring doorbell's convenience was a significant draw for me. The fact that it could be installed within about 15 minutes straight out of the box was a pleasant surprise. Despite a minor issue with the need for a constant internet connection, the overall ease of installation was a huge plus. The doorbell's features, such as its HD video and crisp audio, further added to its appeal. I have a 6E mesh network at home, and my Ring connection loss made me invest in the Ring Chime Pro, which I had heard was a great product and an internet extender. Once I connected it, I noticed a significant improvement in my internet connection. I was impressed with the app interface and the doorbell alerts., which give the app a DVR feel. I can only speak about the premium features, as I am on a trial membership. I also enjoy the two-way talk feature. I can tell my granddaughter good morning and wish her a good day at school from the office. I am eager to see what the basic version offers when my trial ends. I particularly appreciate the people who text and feature, which filters out alerts for dogs, bugs, and birds. I hope the basic version retains these features, as I understand the frustration of being pushed into a subscription. For anyone considering a DIY Ring doorbell, the impressive battery life is a major selling point. I fully charged it about a week ago, and it's only lost about 2% of the battery despite a very busy doorway. This level of convenience adds a significant layer of security to your life. Pros: easy installation sturdy build HD video and crisp audio Cons: Internet connection drop
I would recommend this to a friendDont buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Half the features dont work. Theres a problem with who is supposed to replace it.ring and best buy dont agree so im stuckwith gunk unless rind or best buy decide. Been a loyalbest buy customer for yrs. First time Been let down but i dont usually get a defective unit.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Geek129.
Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. The features and technology provided by the Ring Battery Doorbell are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we're here to help!
At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations but are still here to assist you. Our support team is available 24/7.
If you still have the Ring Battery Doorbell in your possession, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you,
Amilia from Ring.
No good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell cannot stick on stucco. It will not stay on the wall. I would like to return. It did not get a chance to get into the store.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Ronn.
Thank you for taking the time to share your experience with us. We understand the importance of a seamless installation process so that you can begin using your Ring Battery Doorbell right away. The features and technology provided by the Ring Battery Doorbell are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like the device is not performing as expected in regards to installation. We recommend following these instructions when installing your Ring Battery Doorbell:
1. Download the Ring app.
2. Scan the QR code.
3. Remove protective film.
4. Fully charge the battery.
5. Choose a location for your doorbell.
6. Install the mounting bracket. Then, attach your doorbell to the bracket.
On stucco, brick, or concrete, use a ¼ in (6 mm) masonry bit to drill holes for the included wall anchors.
7. Press until you hear a click to secure.
We invite you to reach out to our community if any additional information is needed regarding your Ring Battery Doorbell. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Amilia from Ring.