Customer Ratings & Reviews

Works great battery last long quality is great sond quality is great

My favorite part about technology is seeing the differences between the first version and the second version of the product that makes it to market. The first version always has something missing, something not quite correct, or not quite the original vision of the product. The second release is the opportunity to fix all the mistakes from the first product. For me the law of dimensioning return kicks in after version 2 which is why I think that comparison between version 1 and version 2 is magical. In the context of the Ring doorbell, at first glance this Ring doorbell does not look any different than the one that has been installed at my garage for the last several years. In many ways I believe the advice to not fix what is not broken so sticking with the same design is a smart choice. Then you unbox this thing and it’s amazing how a couple of tiny changes make all the difference in the world to using this device. The first change is that the doorbell replaces the micro-USB charging cable with USB-C. Good riddance micro-USB. I do love how Ring kept the cable orange. There is no charging brick included, just the cable. The second change is a complete redesign of how the doorbell attaches to the wall mount. In my version the Ring attaches using two T15 Torx screws on the underside of the doorbell. This is a rather uncommon type of screw driver head which meant it became vital to keep the Ring-included screwdriver handy for the device charging sessions. This new model replaces the screws (HORRAY!!!!!) with a plastic clip that slides into a small notch on the underside. I’m embarrassed to admit the number of times I cursed myself from dropping one of the screws While both methods are equally annoying, the benefits of not having to run electrical wire to the doorbell make up for the annoyance of having to use the tools to disconnect it. A third change worth mentioning is the video image. With a 66% increase in vertical coverage, compared with the previous version, this is the difference between seeing a head and a shoulder compared with a person’s entire body. 
In my case this new doorbell is an addition to the existing one making me a fancy two doorbell house. The Ring software app makes it easy to add a new device to the existing setup and I was able to link both doorbells to the same digital chime which is great. There is nothing funnier than the chime ringing and watching my dog run like a bat out of that hot place, down the stairs, and to the door leading to the garage when in fact it is someone at the front door. Dogs are hilarious.

Excellent doorbell and security camera. Best Buy salesman did a great job too.

Works very nice can see everything. Easy to hook up

Great product easy to install and use for home protection

As a long-time Ring user, I was excited to get the newest Ring doorbell to replace my older rechargeable model. The older doorbell was also hard-wired but would still require a recharge every couple months. (I had a spare rechargeable battery that I could swap out with my previous doorbell, so I was never without a doorbell. The batteries were also interchangeable with my Stick-up cameras.) I found that with the new design, you actually remove the entire unit from the wall in order to charge the battery, leaving you without a doorbell while you're charging. Unfortunately I'm not as excited as I thought I was going to be. Although the new design can also be hard-wired, you would have to remove 2 screws from the back of the unit (leaving wires exposed) every time you needed to recharge. Previously, I would simply remove the cover, swap batteries, and I was ready to go within minutes. Other than that, installation is pretty straight-forward - mount the plate on the wall using the 4 included screws (hard-wire if you want to), and attach the doorbell. Scan the QR code on the device, add it to your Ring app, and you're ready to go. I really like the simplicity of the Ring system in adding items and how easily everything works together. The new design offers up to 66% more coverage including head-to-toe video. As with other Ring doorbells, you can receive smart alerts on your phone when motion is detected and can respond to activity with two-way talk and live-view. It also works with the Alexa phone app so you can simply "ask Alexa" to show you who's at the door! When paired with the Ring Protect Plan (subscription required) you can record all of your videos, share them with others, and store them for up to six months. I'm a big fan of Ring products and the Battery Doorbell works great and does a super job. I'm still not sure about removing the unit every time I need to charge but it works great!

First time using RING camera, it was a quick and easy installation!

Easy set up and installation. Perfect for what I need

Best purchase I’ve made so far! It’s very convenient

Got this as a Christmas gift for someone and they really like it!

Haven’t charged it yet had it for a month wild recommend

The help I had was astronomical. Every person that was involved in my purchase was caring and considerate. I told them about someone was trying to get into my apartment and I needed a ring doorbell. After getting the run around on the online order, I went into the store and was reassured they would help me.

The technician that install my ring door camera on 8/30 was knowledgeable.

It’s excellent, reliable & great on storage it’s a 10/10 for me!

Works great for my situation! Gives me peace of mind.

Works good just have to charge it about every month. I'm getting the solar charger to go with it

Excellent online service. Pick-up was great. It was gifted.

everything is flawless, it works perfectly very user friendly. except for one of the most important things, why did they put the charger port on the very back of the ring camera, I could plug it in with a portable power adapter when needed for a day that's quite literally the worst design feature i have ever come across FOR THAT YOU WILL MOST CERTAINLY GET 1 STAR