Customer Ratings & Reviews

Ring’s latest iteration of the classic doorbell brings with it some new features, but for many its a lot of the same things they’ve been used to. The ‘24 version of the product brings USB-C charging port, and a wider field of view camera. Are these enough for you to ditch your 2020 2nd gen model for the update? Ring’s product packaging has certainly gotten more minimal over the years. The Battery Doorbell package is about as tall as the device itself and about as double thick. This devices looks very much like its predecessor, only differing visibility in the camera, which is noticeably bigger. However those skin deep similarities start to differ when you get to installation. Before getting too far into installation, Ring recommends charging the device. The included USB-C to USB-A cable will do the job. Once you unplug it for the first time, it will make a particular song to let you know it's ready to set up. Instead of the T-15 security screws found on the 2nd gen, there is a new plastic tool that wedges in the bottom to pop out the security clipping mechanism. Not that T-15 security screws were that hard to overcome, this does feel like a small downgrade in security for convenience. That said, if your use case isn’t to have this hard wired to your doorbell, then you may really appreciate the ease of removing to charge. Installation is pretty simple. If you're replacing an older model like me, you’ll find the all the screw holes line up with your existing mount. I have mine mounted on siding, and not having to redrill screws makes me happy. Attaching to my late 90’s doorbell chime and 24v power was quick and simple. The device is always powered, and means I don’t need that quick release for charging. Before mounting, do start the pairing process in the Ring app. The app detected the device, had me pair, name, and offered instructions for installation. Ring’s ease of use in setup is definitely something that keeps me coming back. Like the 2nd gen, you can setup motion zones to avoid errant notifications for things like cars passing by. The view presented here is very similar to what you’d be used to in previous ring cameras. Where the camera diffs is when you rotate your device to portrait mode. Instantly you’ll get full view of the fairly wide angle lens in use on this model. What this means is that you get a lot more vision of what’s happening floor to ceiling much, much closer to the doorbell than before. No one can sneak under your camera with this wide angle lens, which I’m sure is what drove this update. Overall, there isn’t a ton new with this iteration of the doorbell. USB-C is welcome, as is an easier to charge procedure. The larger field of vision camera might be the killer feature if you’ve dealt with your doorbell being out of the field of vision vertically. Otherwise, this is mostly a small update to a rather mature product. Considering it is the entry level model, that’s not overly surprising, and the new pro models offer some features to take a look at. Overall though, yet another solid product offering from Ring in a fairly crowded market. If you’ve bought into Ring’s ecosystem this is a no brainer if you need a new doorbell. If your still rocking the 2nd gen though, I would suggest either looking to the newer pros.

We have a camper that I have put up wire-free, battery powered, solar rechargeable cameras up with solar panels on all 4 corners, however, I was needing a doorbell as well. In no time I was able to see the Ring Battery Doorbell as a solution, and a perfect solution it is! Now, I did buy a doorbell solar panel that would hook to the doorbell via the doorbell wires like most hardwired doorbells would have, however, that solar panel did not work (it was not a Ring branded solar panel). So I got back online & looked for the official Ring solution and I found one that the doorbell mounts to and it hooks to the doorbell via USB C. That solution worked flawlessly! And it moves the doorbell off the side of the camper just enough to also act like a mount, which is great! I am probably going to see about getting a mount that will also angle the doorbell but for now this is just perfect! We really could not be happier! The image quality is great, as is the app itself. The quality of the device is exactly what we have come to expect from Ring as we have multiple Ring smart devices in our home & camper at the lake!

So, when it comes to video doorbells this is definitely not my first. I'll start by saying that overall, the doorbell itself is pretty solid. Where I took points off was the integration with Alexa. I'll get to that in more detail later. The build quality is decent. It's definitely not flimsy but also not the most industrial doorbell I have used. It is built well enough though that I'm not concerned about it breaking easily. It has a decently solid feel in the hand. Setup was a mixed bag. On one hand there is the initial setup with the Ring app. This was rather straightforward. Withing 10 minutes I had the app downloaded, created my Ring account, connected that with my Amazon account, and had the doorbell installed. Where my frustration came in was the Alexa integration. I enabled the Ring Alexa skill, and I do receive voice notifications when someone is detected or presses the button. However, it took multiple attempts to get the video of the doorbell to display on my devices. For clarity I have two Echo Show 10s and two Fire TV Stick 4K Maxs. This is NOT an intuitive process. As for the general functions of the doorbell - this thing works great. It easily knows the difference between people and vehicles. I've had zero false notifications. I use my Echo devices as my doorbell, and this works great as well. The picture quality is clear even at night. Two-way communication is clear and easily understood. The app is great for live viewing and watching recorded notifications. Overall, I am satisfied with the Ring video doorbell. Aside from the rather frustrating process of getting the video to display on my devices, this has been a positive experience. It will remain as my primary video doorbell.

The Ring doorbell was very easy to install and has great video quality.

My favorite part about technology is seeing the differences between the first version and the second version of the product that makes it to market. The first version always has something missing, something not quite correct, or not quite the original vision of the product. The second release is the opportunity to fix all the mistakes from the first product. For me the law of dimensioning return kicks in after version 2 which is why I think that comparison between version 1 and version 2 is magical. In the context of the Ring doorbell, at first glance this Ring doorbell does not look any different than the one that has been installed at my garage for the last several years. In many ways I believe the advice to not fix what is not broken so sticking with the same design is a smart choice. Then you unbox this thing and it’s amazing how a couple of tiny changes make all the difference in the world to using this device. The first change is that the doorbell replaces the micro-USB charging cable with USB-C. Good riddance micro-USB. I do love how Ring kept the cable orange. There is no charging brick included, just the cable. The second change is a complete redesign of how the doorbell attaches to the wall mount. In my version the Ring attaches using two T15 Torx screws on the underside of the doorbell. This is a rather uncommon type of screw driver head which meant it became vital to keep the Ring-included screwdriver handy for the device charging sessions. This new model replaces the screws (HORRAY!!!!!) with a plastic clip that slides into a small notch on the underside. I’m embarrassed to admit the number of times I cursed myself from dropping one of the screws While both methods are equally annoying, the benefits of not having to run electrical wire to the doorbell make up for the annoyance of having to use the tools to disconnect it. A third change worth mentioning is the video image. With a 66% increase in vertical coverage, compared with the previous version, this is the difference between seeing a head and a shoulder compared with a person’s entire body. 
In my case this new doorbell is an addition to the existing one making me a fancy two doorbell house. The Ring software app makes it easy to add a new device to the existing setup and I was able to link both doorbells to the same digital chime which is great. There is nothing funnier than the chime ringing and watching my dog run like a bat out of that hot place, down the stairs, and to the door leading to the garage when in fact it is someone at the front door. Dogs are hilarious.

Great product easy to install and use for home protection

As a long-time Ring user, I was excited to get the newest Ring doorbell to replace my older rechargeable model. The older doorbell was also hard-wired but would still require a recharge every couple months. (I had a spare rechargeable battery that I could swap out with my previous doorbell, so I was never without a doorbell. The batteries were also interchangeable with my Stick-up cameras.) I found that with the new design, you actually remove the entire unit from the wall in order to charge the battery, leaving you without a doorbell while you're charging. Unfortunately I'm not as excited as I thought I was going to be. Although the new design can also be hard-wired, you would have to remove 2 screws from the back of the unit (leaving wires exposed) every time you needed to recharge. Previously, I would simply remove the cover, swap batteries, and I was ready to go within minutes. Other than that, installation is pretty straight-forward - mount the plate on the wall using the 4 included screws (hard-wire if you want to), and attach the doorbell. Scan the QR code on the device, add it to your Ring app, and you're ready to go. I really like the simplicity of the Ring system in adding items and how easily everything works together. The new design offers up to 66% more coverage including head-to-toe video. As with other Ring doorbells, you can receive smart alerts on your phone when motion is detected and can respond to activity with two-way talk and live-view. It also works with the Alexa phone app so you can simply "ask Alexa" to show you who's at the door! When paired with the Ring Protect Plan (subscription required) you can record all of your videos, share them with others, and store them for up to six months. I'm a big fan of Ring products and the Battery Doorbell works great and does a super job. I'm still not sure about removing the unit every time I need to charge but it works great!

Best purchase I’ve made so far! It’s very convenient

It’s excellent, reliable & great on storage it’s a 10/10 for me!

Works great for my situation! Gives me peace of mind.

everything is flawless, it works perfectly very user friendly. except for one of the most important things, why did they put the charger port on the very back of the ring camera, I could plug it in with a portable power adapter when needed for a day that's quite literally the worst design feature i have ever come across FOR THAT YOU WILL MOST CERTAINLY GET 1 STAR