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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1908 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the Onyx Plus Satellite Radio Receiver's ease of use, superb sound quality, and relatively easy installation. Many appreciate the compact size, attractive display, and the inclusion of useful features. While some users suggest improvements to the antenna and the lack of a remote control, the positive feedback on other aspects outweighs these concerns. The price point is also frequently cited as a positive aspect of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 1,908 reviews
  • Pros mentioned:
    Installation
    Cons mentioned:
    Antenna

    Rated 1 out of 5 stars

    No Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this thinking it would work in my 66 Mustang. Installation was easy but couldn't get a signal. Also the supposed free trial wasn't free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an average system. Nothing spectacular about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Receiver for vehicle!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 2 months now and it is working fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good unit works well and looks good. no problems yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband drives a dump truck and he loves it!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use, looks good in car

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying this product a lot. Expensive to install.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    stop working,replaced same, stop working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm forced to repeat again. Called, since I've had a month they will not refund $. Tech off Tue-wed no service. Why do you buy junk and sell same and unable to service. Your 40 min away and I'm forced to make an appointment. Why can't I just by. Dennis

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Read mounting requirements

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a gift but was returned because antenna placement and magnetic mounting were not ideal for the vehicle purchased for.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    XM receiver

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can get good reception. Sirius sent me another one which had the same problem

    No, I would not recommend this to a friend
    • Brand response from SiriusXMProductExpert
      Posted .

      Please check your antenna installation. The antenna needs to be outside on the metal roof of the vehicle. be sure to place it in a location that is away from other antennas and not blocked by roof racks. The Onyx Plus has an antenna strength meeter in the settings menu you can check to make sure you are getting maximum signal. Note that placing the antenna inside the vehicle is not recommended and will result in little to no reception. SiriusXM

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    XM Radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had nothing but problems since it was installed by Best Buy. The radio is good when it works, but I wish now I would have purchased a radio with XM capability and had it installed in the dash.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Like, but not great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the radio for 4 weeks of road tripping. Half way through the trip, a quarter of the stations kept repeating a "station not available" recording. And stations kept going in and out whenever I was in either heavy wooded and/or high rock walls.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bought to put in the RV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to put in the RV at the store there was a sign for 6 months of free service with this radio but it is not 6 months free. SiriusXM said it came with no special offers. Come to find out that offer is no good even.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No Under Bridge Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t go under any bridges or covered parking structures the signal will go out then your left in silence. Works Good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sirius

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions not clear on what types of car it can be used on. Did not work on our car that we were wanting if for.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned this product for 17 months. The dock would never stick to my car, and finally, the dock lost the ability to power on. I contacted xm but they will only replace my radio with the non color (EZ) model

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really like the way the controls feel when you are selecting or searching for something. Wish the menu was a bit mouse user friendly and easy to search.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    does not meet expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my new car - attachments to dashboard does not work - running external antenna inside car is a joke - shaky reception

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    connectivity issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to have the antenna where they recommended but had it on the windshield from the inside and had difficulty maintaining the signal. My phone worked better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Antenna cable really thin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to install in my car and right at the end of the install wires are cut now and won’t work now have to get new antenna cable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad reception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antenna plug is not snug. I've returned one and the second one is going back too. This time will be for a full refund. and the warrantee is only for ninety days, I paid for the extended warrantee.

    No, I would not recommend this to a friend