Customer Ratings & Reviews

When everything works the portal is great but even with a wired connection from the PS5 there is sometimes some image breakup or fuzziness. Overall pleased but definitely have to consider it for what it is.

The device works great and has a decent time streaming games and works without a ps5 console however a 160 subscription per year on top oh needing wifi all the time is annoying for $360 id rather spend $400 on a steam deck

perfect especially because of the cloud streaming feature!

My son loved his PlayStation portal. Good product at a great price!

Love this thing. Getting another for my partner. We game a lot and sometimes having this when we go to the living room or patio is cool Even when we travel as long as you're hooked to WiFi your golden. Price you cant beat either. Screen clear and that haptics feedback is just the same as the controllers. Love it

Pros - Hardware quality is excellent - Haptics is excellent, especially when playing games like NFS Unbound that take advantage of the haptic feedback technology Cons - Display is poor when compared to QLED or OLED gaming experience. Games like STEEP, which has a lot of 'whites' cannot be properly viewed on LCD screen, due to poor contrast. (Maybe changing the in game settings may work, but that would mess my display settings on PS5) - Battery life was poor, not sure if i got a device that was more susceptible to battery drain - Need to buy another sony wireless headset if you want to listen to audio (other options are in built speaker or cabled headphones) The hardware is great (except display). I wish they had better display, battery and ability to connect any BT headphones)

Great product, even greater service in-store. Thank you Lakeland Best Buy!!

Works well. Barely any lag. Can play my favorite games anywhere.

Amazing custom service! Best Buy always gets 10 out of 10

I can play my favorite games on the road now I’m so happy

Bought on for my son and I. Works really well after the latest software updates.

Perfect for what i needed. Works fantastic. Recommend.

It's playable and convenient. Have some input lag being what it is, so online play is almost out of the question.

This is the greatest game ever thank you a lot Best Buy really make me happy for the holidays

nice device. It is very much like the Wii u of the playstation 5.

Great item…Sony does it again….Exceeded my expectations…

Works great. Streaming works flawlessly and the screen is better than expected

It's perfect and good on the go! Would definitely recommend this!

All i would say is save your money and wait for an upgraded version. When this device works well and has no lag its the best handheld you can buy for the money, but when it disconnects snd lag consistently you start to wonder whats the purpose of this…

EVERYTHING WAS JUST LIKE IT SAID GREAT SERVICE EXCELLENT OVER ALL