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Customer reviews

Rating 4.5 out of 5 stars with 6485 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 6,485 reviews
  • Rated 5 out of 5 stars

    Portal life

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the portal. As long as you have decent internet connected to your PS5 and decent wifi wherever the portal is connected it works very well. I play 30 miles from home regularly with minimal lag even online gaming works with very little to no lag. And now that you don't even need a ps5 just a premium plus subscription makes this device all the better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple product but does what you need!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this primarily so my wife could use our living room television and I could still play something in our living room. Had some connectivity issues at the start but for the limited time i do use it I really love it. Very happy with it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device was awesome just it lagged a bit and it was hard to play fast paced cause the smaller screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the addition to my PlayStation family. I keep my ps5 in the living room but with this device I can play the game from the comfort of my bed without fail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unplugged Gaming I didn't know I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my PS Portal for a little over two weeks, and all in all, it has exceeded my expectations. Playing at home, I’ve noticed very few signs that indicate I’m not playing my games natively on the portal. The picture on the display is crisp, the sound is pretty loud, and the build feels premium. The handheld experience is in a league of its own, in my opinion. The screen size, the familiar feel of the Dual Sense controller, and the haptic feedback almost feels like I'm playing on my PS5—minus the obvious screen size difference from a TV to an 8-inch screen. The PS Portal has given me the freedom to play anywhere in my house without the hassle of setting up remote play on my phone, laptop, and a controller. When my wife is watching her shows, the portal makes it easy and convenient to have the option to play. It’s a win-win for gamers like me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy to use and I been playing games around the house with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation portal[PSP]

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money. A great investment that will give you entertainment for hours.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Incredible when it works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical of this device given my remote play experience on other devices has not been great, in most cases unplayable. Somehow, this device works much better, though not perfect. With my PS5 wired-in I can keep a stable connection while playing FF7:Rebirth. Strangely framerate seems perfect in battles, small areas, and cutscenes. For whatever reason in the field I see regular frame skips or however you want to refer to it (lag?). The device seems best suited to RPGs which is what I bought it for. Racing games are unplayable on this, at least with my connection. When it works though, wow FF7Rebirth looks incredible on that screen. And having the real PS5 controller feels much better on this than any other alternative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Military son loves it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Purchased for my son who is at tech school at Sheppard AFB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really enjoying my portable PS 5 , I love the fact that o can play my system any on the go! Thank you Best Buy for a great buy and great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I’m looking for easy to connect and came really fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for someone who loved PS5. Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i absolutely love this thing i use it every day makes gaming portable in my house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 Handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and perfect size, just needs a strong hotspot or portable WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entertainment loving it definitely...........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves playin on this .. I can finally watch tv while he plays

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first i wasnt going to get it because all the mix reviews but i gave in and purchased it and i tell you no matter where you at if you have strong WiFi and keep the console on rest mode you would be able to play the game from the console to portable

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the PlayStation Portal. My purpose of using it was to play wherever I wanted in the house. It accomplishes that. I use this quite a lot because of the convenience of not being attached to one room. I think it works for most games. However, the analog sticks are not the greatest for first person shooters. The analog sticks are smaller and it moves faster than a regular PS5 analog stick. I would have to slow down the vertical look to a 2 speed in order to aim perfectly. If they put the same analog sticks from the PS5 controller on the portal then it would be much better. Secondly, there are connection issues with remoting into the PlayStation 5 while in different rooms. Thirdly, I wish this was more portable so you can play the PlayStation 5 anywhere you go without having to keep the PlayStation 5 on and remote into it. Overall, I do enjoy it and I do use it a lot while at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal is a game changer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is a game changer! I'm not only able to play my PS5 games remotely in my home but there is seamless transition from console to the Portal, every time! Meaning no issues transitioning when I play on my console throughout the day and finish in my bed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sexy Black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portal just got even better. This midnight black looks so much better than the white one. Make sure your ps5 is connected to your modem with the Ethernet cable for the best experience. Play your ps5 anywhere you go, even without WiFi if you phone has a good hotspot. And now you don’t even need a ps5 to use it, just pay for the premium ps plus & you can stream games from the cloud.

    I would recommend this to a friend
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