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Customer reviews

Rating 4.5 out of 5 stars with 6485 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 6,485 reviews
  • Rated 5 out of 5 stars

    La perc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, my children love it!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best gift i could have gave my man. He absolutely loves it & it doesn’t lag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No lag over here!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After making a few adjustments! My portal runs great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PSPORTAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it , easy setup (need phone hotspot if away from home)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device worked flawlessly! the only thing that didnt work for me was the screen size. I dont see very well close up so the small screen was not good for me (im old). So I did end up returning it which was easy. I love Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal is a great on-the-go option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony PlayStation portal looks and feel better than using the backbone. It has a little weight to it but is high quality construction. It doesn't quite feel like a PlayStation controller but close. The screen and the graphics are very good, just like a miniature experience that one would get on the PS5. Because of this, I would recommend getting some screen protectors and a after market case to store and transport it. I haven't experienced any latency when playing. It really depends on your connectivity for online gaming. It's a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 is not necessary now, limited choice though

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the ststem update on 11/19/2024, you can play stream from the cloud server without connecting to PS5 if you are a PlayStation Plus Premium member. The choice is limited, and they say that this is still a beta test, but it works! The save data are stored in the cloud and synchronized to PS5, so you can play seamlessly with both consoles. I am on a vacation away from home, but I can play at the hotel without flustrations. Hope this would be the official function and the choice of games will be increased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation 5 portable is awesome and with the new features even better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Gateway to Gaming Paradise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony PlayStation Portal is a gaming haven that seamlessly blends innovation, entertainment, and a sense of community. As a dedicated gamer, my experience with this platform has been nothing short of extraordinary. Navigating the PlayStation Portal is a breeze, thanks to its intuitive and user-friendly interface. The menu design is sleek, with easy access to games, media, and social features. The responsive controls make switching between applications swift and hassle-free. The Sony PlayStation Portal is a gaming masterpiece that caters to both casual and hardcore gamers. Its seamless blend of cutting-edge technology, a vast game library, and social connectivity makes it a standout platform in the gaming industry. Sony has once again set the bar high, providing a portal to a gaming paradise that will captivate players for years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is a great way to stay connected to the game while you’re away it’s awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yall complain too much!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many complaints and everybody got something to say these days. If u don't need it or it serves no purpose for you don't get it. This is great for in home for me when I'm ready to get in bed but feel like gaming but don't want to move my ps5. Or while watching tv or the game and I want to game as well. I was disappointed that it didn't connect to Xfinity wifi at work or work well with the other internet connections there either. But works great on my hot spot tho so I've had some great days at work since the release. Holiday week this week so plenty of downtime and I ve actually played a full game of nba2k in 1 sitting. Picture looks great. Controller feels amazing in hand just like the ps5 controller. Sure no Bluetooth and it's only remote. The device people are crying for would be $600 or more. Hopefully it's coming but for now this is great. For $200 I haven't felt this good and satisfied with a purchase in a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has helped me tremendously. Not more waiting until my wife is done watching her shows to be able to game. Now I can game right next to her while she uses the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product perfect customer service and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great customer service was received. I love the design and that everything was in perfect condition when I purchased this item .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan to be completely honest. I bought it because I had moved my PS5 up to the living room on the main floor but still wanted to be able to play down on my man cave/basement. It didn’t like that though. Even though I was on the same network, it would lag to the point of not being able to play. I will be returning it shortly because it’s pretty much pointless for me to have it. I have it 3 stars because it’s a good idea and the one time it worked without lagging it was nice being able to have the freedom of playing away from the PlayStation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    used ps portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was perfect shopping, i bought it used and faced no issue at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps me play games on the road and takes care of tons of situations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product value for money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is only for the people who want to play PlayStation but they were at a different place or you can be able to play anywhere you go and you can access your PlayStation remotely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No need to take over family TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Portal, in my opinion, is for a specific gamer. One that shares the TV with family but would like to game whenever they can. I enjoy gaming while family is watching TV, and I can go outside too. I have not taken it out of the home so I don't know how true remote gaming works on the Portal, but at home the connection is solid. I have not experienced any lag or drops in rate, it is well executed. For my specific need, need to play while TV is being used, this is perfect. I used to remote play on my laptop but that was cumbersome, now it's flawless and very enjoyable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeeeeeeelent item, my kids amd husband love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great I love playing on the go when I’m away.

    I would recommend this to a friend
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