Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 6485 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 6,485 reviews
  • Rated 5 out of 5 stars

    Another level

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video game is super cool, highly recommended..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Psportal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good screen, good weight, but poor connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome with wishes for 2nd product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no issues playing with my Portal. It connected easily and stayed connected. My home wifi is pretty good though and i read reviews with people claiming they cant connect or it doesnt stream well. Those people almost scared me away from buying this. Im glad i didnt listen. The screen is much bigger than my phone and so light and comfortable to hold. Im a dad and while my kids use the tv i can use this and still game. Currently i played Diablo 4 on it and even used the microphone on it to talk to my buddies while i played. It worked really well. Like a portable PS5. I do wish we can use any headphones, i do with i could pair my phone. I do wish we had internet browsing on this and i do wish it was an OLED. But i dont regret buying it at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s convenient! Could update to have more control away from home but other than that. It’s what you expect a handheld PS to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Portal! So much fun allowing me to game remotely!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lol for 200 dollar this is a great add for ps5 now i can relax on my bed play my games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal Ps5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy picking up and ordering process, came with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing works great, love to play it whenever i have free time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Conveniently play PS5 anywhere in your home!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this PlayStation Portal. So easy to pick up and play all my digital PS5 games anywhere in the house. Wired connection from PS5 to the router helps latency immensely. When I’m playing at home there’s practically no latency, feels like playing directly on the console. Outside of the house there’s a little bit of lag but my brain quickly adjusts to it. Ergonomics feel great, it’s lightweight and easy to hold, no hand cramps like playing on the Switch. Battery life is decent, I can get about 4-5hrs of gameplay on a single charge. It came packaged really nicely. Overall a fantastic product and has me playing my PS5 more than ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great invention

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great invention by Sony being able to pay you play PS5 on the goal is a great idea. Unfortunately, my home Wi-Fi did not cooperate. Therefore I had to return sell this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Playstation lite

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this product before, it was a fun product to have. The Wi-Fi can always be a tricky situation, it is fun to have when you have great service and just want to play your PS games. I do wish I could have better access to my downloaded games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best!!! Great purchase! Got this for my bonus daughter. She loves this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Playstation

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to play on the go everyone should have one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun and enjoyable. It’s nice to bring the ps5 ability all over the house. Have a strong WiFi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Handheld from Sony

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the portal so far. Connecting to the PS5 is seamless. I have very little lag due to my console being connected directly with 1 Gig Internet. Even outside it runs pretty well. Ive played god of war Spider-Man 2 and 2k on it and they run with ease. I’m hoping in the future there is cloud gameplay so you don’t always have to install a game on your console to play on the portal. This is perfect for when you want to continue gaming but don’t want to be so involved on the couch and causally game home or away. Battery life is decent. I played about 5.5 hours before the battery indicator went low. Charging takes a little while so if you can plug it into a fast charger block it charges in about 2-3 hours which you can go back to console in the meantime to play your games. Overall great product. Can’t wait until GTA 6 comes out next year. A lot of ppl will find more use when that game drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works great feels great. Best customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tmoble hot spot

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved mine works great had issues at first but got it to work out with tmoble hotspot now no issues got it hard wired so I don’t get lagged only bad thing is it stuck at 1080p which I have to change setting on ps5 for remote play ..if ur using tmoble hotspot off your cell just manually input it on your settings on the portal . U can yourtube how to do it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    family fav

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its very fun to play anywhere in my house, the kids love it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very good I like it I enjoying playing in this device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, my son loves it, the graphics are very good.

    I would recommend this to a friend
Sponsored