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Customer reviews

Rating 4.5 out of 5 stars with 6485 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 6,485 reviews
  • Rated 5 out of 5 stars

    Silky and buttery smooth with the 4.0 update

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this device. Sony hit it out of the park with the design. However, it was a rocky implementation at first. There was crazy lag and jittery jits you had to deal with occasionally. However, this has all changed after the 4.0 OS update. Not only has the delay been resolved (no more jittery jits) but now you dont even have to connect to your PS5/PS4. The portal can now stream cloud games. Sony is beta testing now and its awesome! Highly recommended buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome to playing in bed with nobody bothering lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for play when you are far and want to get fun

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Accessory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected it would be. Defiantly free up the TV,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get It- The best hand-held gaming remote system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome, very helpful to have with a large family and able to still play games without bothering others in the home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Playstation Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product..great investment would recommend...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now this is my favorite i have in my hand as i type i love this thing!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    neat device that allows access to my PS5 anywhere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty neat device, seems very fragile though so if you're rough with your stuff get a good case. I'm able to hotspot with my phone and use this while traveling with very little interruptions. However I use 5g and my PS5 is connected via Ethernet. So do your research before purchasing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for those who have little kids but want to play resident evil during the day and not at ungodly hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly reccomend

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my fiancé so he could spend time with me while playing. It has been amazing so far. Highly recommend if you are the side piece in the relationship with a man and his console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pretty cool device for my ps5 I'm very happy Highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Playstation portal personal experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall not bad but could be better, still recommend product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great when working

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product when it’s working! I had an initial issue with lagging and WiFi which seems to be sorted out through the most recent updates. Randomly now my right joystick isn’t working which also seems to be a known ongoing issue via Reddit. When it’s working though I’ve had lots of fun. As a dad of two young kids I just don’t have the time to turn on my console anymore. This has been nice because they can watch TV and I can casually game. Hopefully we can get this resolved through Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bf loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My bf loves his Portal! It's easy to use and easy to connect too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps portal after update

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using my playstation portal, I can play anywhere

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Playstation portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good graphics, it takes some doing to get it connected, so you're going to have to contact PlayStation. Technical support? Were there going to help you change a couple things in the network? So you can open it up without it continually lagging, and then you're going to have to call whoever you're Internet provider is, and you're going to have to have them open up some portals so that the playStation portal will work without any lagging issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console to have when you’re not at home and also when you don’t feel like playing the game on your game room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation is giving a lil sample size of the next portable gaming system

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Promising Concept, but Connectivity Issues Held It

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After seeing so many positive reviews and knowing how flawlessly my PS5s run, I thought the PlayStation Portal would be a no-brainer. My consoles are hardwired, so I expected a smooth experience—but unfortunately, I ran into significant lag that made even single-player offline games nearly unplayable. To be fair, this may be a result of my internet service provider, but I tested alternative remote play solutions (like apps on my computer), and those worked without issue. Further I pay for higher speeds and I do not have this issue to other devices. When the Portal did work, I really enjoyed the experience—it has a lot of potential. Ultimately, though, the inconsistent performance was too frustrating, and I ended up returning it. I genuinely hope future updates or hardware iterations resolve these issues, because the concept is great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but could be better worth the money……………………..

    I would recommend this to a friend
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