Customer Ratings & Reviews

Love the Portal! I often find myself playing on this more often than on my PS5 Pro and TV. Works flawlessly at home. I have not tried it away or on other WiFi networks. The new Cloud gaming option is really impressive too.

Bought mine open box excellent and I am very happy with my purchase. Works and looks brand new, best investment as a dad of 2 who likes to game daily while my kids take up the TV. Thank you Best Buy!!

Great way to play my PS5 when im not home. Smooth and easy to use.

The thought of the handheld is great. Thought this would be a great way for my husband to play the playstation with the kids. However because they sync together, one or the other has to be played at a time. Would be much more pleasant to play if both could be played at the same time. If too faraway from the Playstation it lags as well.

Love it Perfect for traveling! No need to keep my ps5 on

graphics are amazing, well made. easy connect. but need a great connection or gaming will lag.

Great alternative to playing on the big tv. Super convenient if you wanna play but someone else wants to use the tv your ps5 is plugged in to. It’s essentially a modern, larger version of the psp/ps vita, just requires a WiFi connection

Its just a handheld controller with a screen it does everything you would expect has good visuals and pretty solid frame rate when on a good wifi it’s basically just a switch in handheld mode. But when on iffy wifi it doesn’t work great it has bad visuals lokking very blurry and the lag is rough haven’t tried it out of the house to see how long connections work for it but if you have bad wifi it will not work well so if thats your situation then definitely should pass on this one.

Love it graphics are great very easy to use controls very responsive

Overall I like my portal but its usability is completely reliant on your internet. I have a gig speed wifi and sometimes that isn't enough for my PS5 to broadcast out to my portal. It would be nice if my ps5 was plugged in via Ethernet but sadly my router is on a different level. When everything is running smoothly the portal is a joy and is crisp but when everyone is streaming in the house my games look like something out of the 16-bit days.

This is amazing I bought this for my daughter and she was so happy she been asking for it

Quick shipping, and plays every well. Much bigger screen than my phone I enjoy it.

Love it, works as intended and exceeded my expectations

I would give 5 stars if I didn't have problems connecting it to public WiFi otherwise it's working perfectly.

If you are looking for something to allow you to play around the house or on vacation this is the handheld for you. Playstation has launched a beta program if you have playstation plus premium that allows you to play games without a console. Pretty cool.

Lots of mixed reviews on this but I do like it a lot. Kind of depends on the game, some just feel better playing on a console but everything I've played so far plays perfectly fine. I have put quite a few hours on fallout 4 playing handheld. I would definitely recommend if someone in your house is hogging the tv all the time and you just want to play video games haha

So glad I Bought one since I started travling more for work.

I didnt think that I was going to enjoy this as much as I have. It is incredibly simple to set up and use. The functionality of being able to use your tv for the kids while you get some gaming in, is amazing and the fact that you can play it anywhere that has eifi is awesome! Some multiplayer games lag a little bit. But, the value is worth it!

With decent wifi it is an excellent experience. Its overpriced but definitely an awesome experience. I purchase not regretted .An upgrade from the backbone.

Great product! Very easy to use while traveling as well.