Customer Ratings & Reviews

So at first when i bought this beauty it kept disconnecting and lagging. Time and a few patches later and it rocks! I looked up videos to optimize the peformance and by switching off HDR, and a few other tweaks it works well. Sometimes my orbi router needs a reboot to get this device rolling well, but it does. Its perfect for short gaming sessions for that gamer with a busy life. When it works its pretty awesome. Its just subject to internet bandwidth is low, during peak hours. Disconnects still happen but its nowhere near as bad as when it first launched.

It a all play stion it keep getting kick off wifi

The product is so crisp and sharp with the gameplay I use the game whenever I travel and it comes so clutch

This is an amazing device. I am playing anywhere. I used this last month a lot.

Nice tool for when I'm feeling lazy my PS5 is hooked up to my PC monitor and set up for streaming so when i don't want to turn on a computer just to play a ps5 game I can stay in bed and use the portal

Having had this for a month. The device is great! Well built and makes you feel like you’re holding a ps5 controller in your hands. Screen is awesome! Now why did I not give it a 5 stars: - have a really solid home network and even turned QOS up for this device and still get laggy moments. I think it’s more ps5 being able to handle and support the data more than it is my WiFi. - other minor item is games that use the center touch area of the ps5 controller. It’s hard to access and area is smaller than the controller so some actions are tough. In all great device! Esp love can be gaming while “watching” an episode with the wife.

There's pros and cons but you have to remember it's $200. If you have weak wifi, don't even bother playing, it's horrible. However, if you're connected to fast wifi the portal works great. It's a bigger Nintendo switch with better graphics and better games. If you want something that's versatile and media app friendly, spend the extra money on a steam deck or the aids rog. Those are about triple the cost but can do more. This is cheaper than a switch, so yes expect it to do less. It's advertise to be a remote play controller, and it's good at doing that. On good wifi, latency is fast. Lag isn't really there

Great product design from Sony. What will make this even better as if they do an update that will allow you to play all your downloading games on the go.

Bought mine open box excellent and I am very happy with my purchase. Works and looks brand new, best investment as a dad of 2 who likes to game daily while my kids take up the TV. Thank you Best Buy!!

The screen is so clear and it’s easy and convenient to play

Great looking device, sleek, lightweight and looks amazing. Downsides would be it only has streaming services so you are at the mercy of your connection and lag/latency issues. No twitch shooters or frame perfect fighters on here

My son loves it he’s been playing it since Christmas

for casual playing its very nice but for competitive player like warzone you,will feel the lag sometimes and picture went blur here and there because of the wifi instability, even though mine is wired eternet

Best hThe pinnacle of portable gaming offers an unparalleled experience. Immersive gameplay transports players to new worlds, anytime, anywhere. Cutting-edge technology ensures stunning visuals and seamless performance. Ergonomic design provides comfortable extended play sessions. The extensive library of games caters to every taste and preference. and held gaming system ever!!!!

Awesome product especially after the update 100% worth it

I love using my PS Portal, it just sucks that at times I need to be closer to the Wi-Fi box. If you don't have strong wi-fi you practically have to be right next to it.

This is a great product for a gaming family. I have the PS5 in the living room and my kids can’t always play when we are watching tv. Once I got this product it helped so much.

I love this thing! The screen is way bigger than I expected too and is extremely crisp and clear. My PS5 is hooked up to a 4k monitor and even though the Portal is only 1080p, the picture looks great. I haven’t had any issues with connectivity and have been using it for a few months now. For the price, I highly recommend

Sony should really reconsider how cloud gaming works for this unit, even with high speed internet 300mbps Up & Down still had connectivity issues with the portal playing remote play was even worse , no one needs to be an IT Network Technician with a CCNA certification to troubleshoot just to play the game by changing settings on router and the console. Xbox got it right even with 3rd party had held devices and playstaion with their own proprietary unit still got it wrong!!

An excellent portable playstation device. I've used it for about a month with no issues, playing games like Helldivers. Your internet connection needs to be really good though, so you should have a wired connection for your PS5 to really use it without a hiccup. The haptic feedback makes it like holding a regular PS5 controller which is fantastic. It's been excellent using it while my wife or kids want to watch something on the tv and I just want to keep gaming. It's perfect for that sort of scenario or if you're traveling. I just hope Sony makes more of these and stops the mscalpers. I had PTSD trying to get one, as it took several attempts like the PS5.