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Customer reviews

Rating 4.5 out of 5 stars with 6483 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 6,483 reviews
  • Rated 5 out of 5 stars

    Playstation portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been enjoying playing cloud on it and multilayer games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly Surprised

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this device because I work remotely for the equivalent to half the year, and didn’t want to lug my ps5 around with me. Gotta say I am happy with the product, I don’t get all the bad vlogs I’ve seen about it. If I had to say one thing that bothers me is that the product is not Bluetooth equipped, but a 25 dollar Bluetooth device fixed that for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality product, fun to use. Requires a very strong Internet connection to work, which limits it's usability, but it does what it advertises well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ill preface my review by saying I have two kids, a wife, and one tv. My gaming time is limited but I try to make an effort to ger some game time in each week because it’s something I love doing. The Playstation Portal works much better than I anticipated. Is it perfect? No, but I’m surprised by the ease of use, comfortability, relatively low input lag and build quality. If you have a PS5, share a tv with your family and have your router connected via ethernet I believe this is a no brainer. The only reason I didn’t rate this 5 stars is because of lack of bluetooth. It’s not a deal breaker by any means as the pros heavily outweigh the cons.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PlayStation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for portable this is not the option you have to use your hotspot to travel with the device but go on YouTube they guide you through everything.I use it for extra remote or if I’m just chilling on my deck outside or just sitting around on couch if I don’t want watch tv or my television being taken over lols .I have my OLED SWITCH THAT I USE,you can travel everywhere without using a hotspot!Playstation bring back the PSP with new tech !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant to buy this with mixed reviews I found on connectivity but I am glad I decided to test it out myself. Works great as long as you have a decent WiFi connection. This does not work well with mobile hotspot but hotel WiFi and most places have worked just fine. I used to stream from my Steam Deck but the PS Portal provides a nicer image quality and access to tons of cloud games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 on hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great source of gaming. Good everywhere you go. 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PORTABLE PS5

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are like me and don’t want to turn on your system and tv then get this

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty wack, takes forever to connect, lags all the time with any kind of WiFi

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy with it, just have to have good wifi.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy being able to play some of my games handheld. However, sometimes the connection between the Portal and my PS5 is rough or slow so some games are more difficult to play than others sometimes. Overall though I really like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Run and get one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this daily to play my ps5 while my wife is watching tv. Now there's no fighting over the tv or a need for a second one!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ??? Up and down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea/ concept is great but connectivity is limited and all the changes and settings you have to make to get it to work properly creates a new headache. Does it look nice yes does it feel nice yes but it constantly buffers I would not recommend this. People say if you have a PlayStation plus premium account for streaming games directly to the device it works better I don’t have that I use it solely for remote play and EVERYTIME I Turn it on I have issue ( 1gb/ mesh router)

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A nice to have accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice little device that lets you play your Playstation games without having to use a TV. Would be awesome if you didn't need to have a Playstation 5 or an internet connection to play some of these games, but it works great as intended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats even high expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is fantastic, and the screen is gorgeous. The connectivity to the console is excellent with very rare hiccups, and I’m using a 1gb WiFi FiOs connection for reference. I only play single player games and this device is perfect for games like Ultros, Balatros, FF7 Remake, Ratchet and Clank, and Metal Gear Solid: Master Collection. I don’t play shooters on this because I prefer a larger screen for that, but im sure others would enjoy it. If you’ve been on the fence, do yourself a favor and get one now that they’re back in stock regularly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super comfortable but mediocre video quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how comfortable this device is but the lack of bluetooth audio support and the frequently fuzzy video/graphics quality ever since my first post-launch firmware update makes this hard to recommend. If the video quality returns to be like how it was near launch it actually would be easy to recommend even without bluetooth audio support. Since it had been better for my home WiFi setup, I expect it to be improved/restored in future updates which is the main reason I haven't returned the Portal. Until such an update fixes my video quality issues I haven't been using it since the quality is too low lately for me to consider it worth playing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing! There is a little bit a lag in controls but it’s probably due to my wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For a person on the go or who likes to be to solo

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the screen is a respectable size and its really clear and games and cutscenes are super clean and my favoritepart is having a ps5 on the go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product excelente costumer sevice 100% recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, annoying that you have to have it wirelessly hooked up to a ps5 and it’s just a mirror image of whatever the ps5 is showing. Nice if you just don’t want to sit in front of your tv or use it in the car but you can’t use it if you forget to turn on your ps5 before you leave home and log into the linked account.

    No, I would not recommend this to a friend
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