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Customer reviews

Rating 4.5 out of 5 stars with 6483 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 6,483 reviews
  • Rated 4 out of 5 stars

    Great remote play option

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have good internet the ps portal is awsome. The convenience of playing you ps5 games from anywhre as long as you have internet is awsome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid device, nice for playing around the house

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid device! I wasn’t sure how much I was going to use this but am pleasantly surprised. It works really well and I don’t even have the best of internet. My 2 biggest complaints would be the touchpad you have to tap twice to register as a touch (not sure if there’s a fix for this) and games that require you dragging on the touchpad you’re basically covering the screen while doing so. Second I had to get the new headset since this doesn’t use Bluetooth headsets… not a fan of that at all… but everything else is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't Write This Off. It's Not a Gimmick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a PS+ Premium subscriber it's worth every penny. I always thought it was a dumb idea but this is a great product after they added cloud streaming for Premium members that bypasses the PS5. If your PS5 is using ethernet the stream quality is great too. I was playing FF7 Rebirth half way across the country with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprising quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing really surprised me. I was fully expecting to be disappointed but it works surprisingly well. I wouldn't recommend it for anything that requires really quick reaction times, because it can be a little laggy at times with the connection, but it's great otherwise. I'm thrilled that I can play the PS5 now if someone else in the house wants to watch something on the nice OLED TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS Portal is great at what its supposed to do. First, you need to connect your PS5 to ethernet so you have a stable internet connection. If you don't have ethernet cable, you can get them for cheap. Once its connected, it works great. I usually like to lay in bed at night and play for a little bit on PS Portal. It works great for me, because I don't want to turn on the TV in living room and play that late. Its very comfortable and screen looks really nice. Im fine with plugging in the earphones. I don't need bluetooth. All in all, its a great product. Im sure Sony will make second generation even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Product Suprised Me!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I was super skeptical about this product because I use remote play already with my phone or laptop. These past weeks before it was delivered I have been testing remote play extensively in my home and it does alright bit this seems to run much better for some reason. It is so nice to have dedicated device for this and the screen is beautiful and a perfect size. I have been putting in some good gaming sessions with it while hangong with tbe kid and wife and It runs so well that sometimes i forget i am on remote play. And i dont have the best internet. I have the tier right below the 1 gig plan. So i would recommend this to any dad gamer out there.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cool but only worth it at the open box price

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS Portal is an interesting device, the pros are it has a massive touch screen and everything is very sleek. However this only being a portal device and not a portable console makes this only worth about $120 and not the $200 price tag. I only bought it cause of an open box price of $130. The whole thing even has a good operating system and begs the question why it couldn’t be a portable console. If you can scoop one up cheap it’s not bad. However make sure you have a good hot spot or good wifi wherever you go and playing high demand games will cause a fuzzy screen from time to time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PSP Portals for All

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical, but this has been an awesome addition to my gaming. I can keep my spouse happy by being in the same room and not isolated in my man cave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mobile option

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 portal is a great option for those who can’t be sitting in front of the tv the whole time. The only issue is the need of a high speed internet on the ps5 for the portal to work properly. I have my ps5 connected through Ethernet and I rarely get connectivity issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little to no lag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I think the portal gives a pretty good experience. It's great for people who want to game while the TV is occupied with something else, and want the full experience you get while playing directly on your PS5. The biggest surprise for me was that there's almost no lag. Even side by side with your TV, the difference is hardly noticeable. One of the biggest reasons I purchased was the ability to remote play on other wifi networks, and it definitely exceeded my expectations there. Again, there was almost no lag. Even playing 2k, where you have to time your shot well, I wasn't disrupted by lag at all despite my PS5 being over 100 miles away.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fine but you need a good WiFi connection to play and it takes a while to connect and if you don’t have a strong connection the screen will freeze and then you have to reconnect it again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad not as easy to use as advertised. Little big in hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works and plays great!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, use it alot. While it does need wifi it is a nice thing to have if your a big ps5 fan. Good for children or adults. Have not had any huge issues and as long as the wifi is strong/normal you wont have disconnect issues as well. Overall a nice little addon. Definitely not a item to buy if your expecting it to work without wifi etc. Common sense when buying this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth buying

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah, it's easy to play games on it. I definitely recommend good Wi-Fi, or it won't be the best, but you can download PlayStation Plus games wherever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for something to allow you to play around the house or on vacation this is the handheld for you. Playstation has launched a beta program if you have playstation plus premium that allows you to play games without a console. Pretty cool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No regrets

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s exactly how it’s advertised for use. It streams your PS5 to the handheld as long as you have a strong internet connection. I did use my mobile hotspot without running into issues as well as using my own WiFi, but when I went over to a friend’s house I did run into some lag. It all just depends on your internet connection if you know you already don’t have a good internet connection you will bump into issues. I do take it every where I go. Runs single player games rather smoothly but for multiplayer games you will have a very small input delay. Once you get use to it, it really doesn’t bother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color way in midnight black and it’s been a life savor as a new father when I’m trying to be more quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is amazing I really like it just wish I can use you it without turning my game on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Innovative PS5 product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and allows me to extend my PS5 gameplay beyond the room with the console. Definitely needs a good WiFi connection or wired connection to the console. Highly recommend the product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun way to experience your PS5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PlayStation portal it's a great way to have access to your PS5 and play wherever you want highly recommend

    I would recommend this to a friend
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