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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 6485 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 6,485 reviews
  • Rated 4 out of 5 stars

    Works great for cloud streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'll only appreciate this if you're already invested in Sony's gaming ecosystem or subscribe to their cloud streaming. There is no local gaming, which is the reason I rated this as only 4 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase for a multiple household child . My son travels back and forth from his mothers to my house . This has definitely helped !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I love the look and feel. Good price for 200$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This may not be for everyone but for me it’s perfect. This device is mainly if you want to play on bed or if you have someone wanting to use the tv and you want to play. It has great build quality and I haven’t had any technical problems. My only complaint is I tried playing away from home but no internet is strong enough but in my opinion whose really gonna leave there house with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Delivers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price and quality product. I bought it for a friend and he loved it. Other places were pretty much out if stock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sooo close!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is literally too bad overall because I LOVED THIS THING. It really really really needs it's own connectivity (besides a hotspot or a travel router) for on the go gaming. Other than that, it was perfect. It's great if you are sitting in the same room as your PS5 or even perhaps in another room or even outside (depending on your setup). It just really needs it's own feed. If an ASUS steam deck and the portal had a baby, I'd buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you miss the OG PS Handheld this is it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it. Great for walking down memory lane of the original PS handheld.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal to a new gaming experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of box purchase. Everything was included. The system was clean and practically brand new. I use the hell outta it when my son is asleep in the room and i cant use the tv and speakers. I just hook up my headphones and im good to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for son as open box item, at big discount. Cords and portal still in wrappers, like never openef. Son loves it, cause doesn't have to wait for tv to pkay playstation now. He plays online games with no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Imperfect but convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's literally a WiiU gamepad for Playstation. If you think of it that way, you will enjoy it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ps portal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good if you using it just at home but lags so much you have to be sitting next to the WiFi

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the PS portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is so good. Long car drives will never be the same. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My child loves it plays till it runs down easy connect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The PS5 accessory I never knew I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got tired of always playing my PS5 in front of the TV. This device fixed that. It is solid construction, well balanced, comfortable, lightweight and has a beautiful screen. Battery life is excellent and it comes with the Dual sense/haptic feedback we all love. $200 is a reasonable price (considering a Backbone is $100). I use this device a lot. I do need a hardwired connection before attempting to play it outside the home. Time will tell if the controller gets stick drift. 5 stars for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the PS Portal But Have a Specific Use Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PlayStation Portal but I have a specific use case. My PS5 is in my living room and I want to play PS5 while in the bedroom while watching TV. This works well for this. The feel of the device feels great and it has a nice, large screen. I tried to use things like the Backbone but could never find a screen that was this large that would fix the Backbone. I really need to bigger screen to play these PS5 games. I can see this device could be a problem for someone that wants to play PS5 games outside the home. I have never tried doing this and don't see a use case where I would need to do that at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to play from bed or when other are using the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect console if you want to go in a trip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control are so soft and the joystick has a fast reaction ingames like fornite and call of duty and the quality of de graficks the look osom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work with wifi Only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is very happy with this PSP, you will need wifi Connection to use in any place.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first bought this product I quite frankly did not enjoy it due to the connectivity issues. Through my research I’ve discovered that the issues has be corrected and may purchase this again after returning it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always room for growth.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had this device long, but so far I have enjoyed the ease of connecting to my PS5 when I’m out and about. As long as the internet is accessible and able to provide the minimum recommended internet speed it has worked fine. The display screen is nice and bright syncing to my PS5 with very minimal lag. Wish there were a way to save games on the device but I’m pretty that will come as time passes. Maybe not in this model but who knows.

    I would recommend this to a friend
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