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Customer reviews

Rating 4.5 out of 5 stars with 6485 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 6,485 reviews
  • Rated 3 out of 5 stars

    Good buy if you have a high mb of internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design. Good gaming console but if you have a good internet connection, if not there will be seconds delay in your game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile Gaming DREAM!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting for Sony to make this product worth while and the new update did exactly that. With the ability to stream games straight from the PS PLUS service, this product has become well worth the purchase. It feels great in your hands and the screen is beautiful! Its the best mobile gaming device by far in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pros for me, cons for my family

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the portal, I can play video games while hanging out with my family instead of sitting in a completely separate room. The only downside is being shushed when I share the progress of my ncaa player winning championships and entering the draft portal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price,easy pick up process and very convenient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great screen but I hate the input lag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love almost everything about this product but the lag was too much for me. I have a wired connection for my PS5 and 500/500 internet and the delay was still pretty severe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Sony product! Pairs perfectly with the PS5. Screen is HD and crisp. Games must be uploaded to the PS5 storage. If not, the game disc must be present in the PS5 to play remotely. Highly recommend a quality case and screen protector for the portal since it is a larger handheld device. Highly recommend for the gamer on the go, that does not always have the time to play while at home (or on the family TV).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New update enables cloud gaming unleashing it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great companion for the PS5 system and with the latest update enabling cloud gaming this device has turned into something with a lot more potential. If you own a PS5 don’t sleep on this portable system so you can enjoy all your games on the road or at home while you are sitting in the kitchen or rocking your little ones to sleep.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Father's Day gift for hubs. He was very excited to get it and hasn't put it down. He said that the game play is smooth and it was very easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PSP

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device remind me of the first PSP handheld from Sony great remote play can play the entire game just by playing on your hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the update that allows for streaming without your PS5 on... Magic. It works so well and the portal has a great hand feel. Definitely recommend hardwiring your PS5 if you want smooth connection when remoting but it is so fun when it works well. Direct streaming from Sony works perfectly even on a hotspot with my phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mobility of play it creates however after about a month controller started making a horrible sound everytimw it would vibrate

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    PS Portal Mehhhh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like it, but just couldn't. I'm a Dad so the thought of this sounded awesome. However, I always felt like I was getting a way lesser experience playing a PS5 game on the Portal vs on my TV. The lag and latency was always terrible. So bad that when I was playing open world game, the background was so blurry I couldn't tell where I was going. Such as on Star Wars Outlaws. There was a significant delay between the controller and the actually gameplay as well. I wouldn't even bother trying to play COD or something similar. Ultimately, I ended up returning it within 14 days after a few attempts of playing a game. Just not the same experience. I live in town, have a 1gbps download speed with a mesh Wi-Fi system along with my PS5 connected via Ethernet to my router so I know it's not a connectivity issue. Also, I have a Switch OLED and the game literally played the same in handled as on the TV since it's not a "remote player" like the Portal. Maybe I had high expectations, but I would rather wait for a dedicated PlayStation handheld or just get a Switch 2 in my opinion.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Home Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal for people who do not want to game on a big tv or only have limited tvs! I’ve been big on playing single player games on my ps5 recently but the idea of turning on the tv and sitting on the couch gets tough, I can now switch on the portal while laying in bed and my fiancée watches tv and have no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    idk why I like it so much, but I do!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a PS-Pro controller and no Portal, something is wrong with you, amazing value for $200 and the black is very sexy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you got the good internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the idea. Great if you don't have a PS5 as well because the cloud has a bunch of PS5 games. Only downside is the benefit exists based on the network where your PS5 is. So if multiple people are on the wifi - you're going to have some quality frame drops. It uses remote play so try your phone and test your wifi first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought three consoles, two for my children and one for me, and the truth is that it was the best decision. It's an excellent game, I recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but finicky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good when it works. You definitely need a strong wifi connection, not highly recommended for online multiplayer games because it’s going to have lag, as expected from any streaming. Build quality, sound and image are very good. If you heard about the small analog sticks, it’s not so much like the switch, to me it more just having a longer distance to reach the end of any direction when you move it, which makes it a weird sensitivity learning curve, noticeable difference from the dualsense remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It allows you to play games while your kids or wife are using the TV. Genius.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for those nights when your significant other wants you to go to bed but you're not ready. I love it! Surprisingly smooth, and works great! I wouldn't play competitive shooters with it but it's great for single player games. Does require a pretty robust internet connection though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unlimited amount of gaming with streaming:)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing, I have PlayStation plus so I get 200+ games to stream with out turning on my ps5,

    I would recommend this to a friend
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