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Customer reviews

Rating 4.5 out of 5 stars with 6485 reviews

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    Rating 4.5 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 6,485 reviews
  • Rated 3 out of 5 stars

    Portal is just ok

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the feel and the graphics of the portal. Just not as portable I wish the hand held could be. Stuck mirroring the ps5 so loses connection if you are in another room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect device for gaming

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente device good quality screen not heavy im happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its straight for traveling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to test out to use for travel. Especially when i go from my house to my girlfriends or when i travel out of state for work. I like the ease of access to my games from a far but hard to play games i usually play at 120 frames+ and then play on 60 frames since i can feel the frame drop and the back triggers are not like the new controller which i play with all the time. The instant trigger would be a nice a addition and if it can handle 120 frames. So again nice to have if u travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play station portal

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, is a good design, feel great in your hands znd is perfect to used it if you are laying down on bed with your significant other or if you got only one tv snd is being use. I wish you could wash media like netflix, or disney plus but as a right now it's not possible. (Note: this is just like an extension of your main console)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stop being a TV hog

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent portable device for the PS5. Make sure to run an Ethernet cable from your router to your PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The PS Portal changed how I play my PS5!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is AMAZING. Literal game changer (for people like me). If your tv is in use constantly by other family members, this is perfect for you! For me, I actually prefer playing on handhelds vs big screen tvs, not sure why, they make me tired really quick. Connection is perfectly fine in house, no issues, and no issues connecting to my hotspot and playing that way as well (using t-mobile). Not to mention, I had 2 ps5s in the home before I got this, and I am able to connect to either one to play the games, I love it! I now game on this more than the tv and it is by CHOICE!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice compliment to your PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my portal, but it's also not something I pick up and play everyday. It works outside my fiber Internet home, but becomes a lot less stable. It is made for those who can't eat enough gaming or just need flexibility (I have several young kids at home). It has all the features of your PS5 controller. Note, and this should come as no surprise to most, but as a reminder this is purely a streaming device. Whatever disc is in your PS5 or whatever games you have downloaded are the only ones you can play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal offers an immersive and user-friendly experience for gamers, providing easy access to a vast array of games, exclusive content, and community features. Its intuitive interface makes navigating through the PlayStation ecosystem seamless, while the frequent updates ensure that users have access to the latest games and features. Whether you're a casual gamer or a hardcore enthusiast, the PlayStation Portal provides something for everyone, enhancing the overall gaming experience on the platform.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works grewt at home and away!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as the TV is being by my wife and kids. The kids have friends over a lot as they use the tv fir shows, movies and video games. The portal is great when the tv is in use and i have some time to play. Tried it on a trip as we are over 400 miles away and it worked great. Have not used it yet with an online mutliplayer game. My ps5 is hardwired for the fastest internet I could get, which I think helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice add on.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to be able to take game around the house and not be tied to main tv. I thought this would be a shelf sitter but find myself using it on a regular basis to let the kids use tv or hang out on the porch and play. Great screen smooth controls.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't really worth it. Should have gotten something different. The graphics was a bust

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved it... and can take it anywhere with you. Boyfriend loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good remote player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you understand what this device is, and it meets your needs, then it’s a great an on to your PlayStation system. This device is a remote streamer only, needing a WiFi connection to remote play games on your PS5 console. It’s not a gaming system such as the PSP once was. If you can see as the remote playing tool as it is, then you’ll enjoy what it has to offer. As a side note, make sure you have very good WiFi, wherever you try to use it, or it’s useless.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good start but lots of room to grow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connectivity isn’t always great. Has potential if they can improve the connectivity and reduce lagging when connecting directly to the console. Works well with the streaming beta with little lagging even on mobile hotspot. However, the selection of games you can stream is very limited. Also when streaming games don’t always save.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Psp portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes well with ps5! Great to have this gadget! I can play ps5 games anywhere in the house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good, I'd prefer if it could power my PS5 on from off instead of just rest mode, and it can take 30 seconds or so to connect to my PS5. There are some latency issues, so don't expect great performance in games that require quick actions or hitting timed skill checks, etc. But it's worth it alone to be able to play anywhere, its a comfortable fit, screen is nice, sound is on par with basic cell phone speakers imo, all in all a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great as long as you have good wifi, yes you can use your phone for remote play but who wants to use your phone when you have a portable ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Playstation Portal Remote play my PS5 is in the basement i am on second floor no problems connecting to the system laying in bed having a ball.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haptics are great. Everything else is mediocre.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dualsense haptics are great on this. Steam deck and phones can't quite get it right. Wish there were more options to adjust the streaming quality like chiaki and pxplay, theres not much on portal and the stream quality isn't that great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps Portal Black

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device has improved greatly with cloud play. Still best when playing campaign style games and not multiplayer online.

    I would recommend this to a friend
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