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Customer Ratings & Reviews

Your price for this item is $229.99

Customer reviews

Rating 4.5 out of 5 stars with 5720 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 5,720 reviews
  • Rated 4 out of 5 stars

    PS Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great especially if you have children! For the best experience, the PS5 needs to be plugged directly in your router. It’s pretty much my PS5 in my hand, Battery life is good but not going to last more than 8 hrs with continuous gameplay. Screen is huge, great sound, some games require alot of fine reading which this systems lacks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE MY DEVICE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of people downplayed the portal before release. I will tell you im thoroughly enjoying mine especially when im out and bored I turn on my wifi from my phone and play 2k or MWZ. Of course its not like looking at a gaming monitor cause i believe its only 1080p 60hz but it still give a good gaming experience as long as the wifi is good at the least. Only downside I see is the feeling of cracking the screen, so I went and booght a rubber case with thumb grips for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dadstation 5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Playstation Portal is a curious item. It is a niche item that works brilliantly for those that want it but infuriates those that don't. This item is perfect for parents who want to play a game while the TV is occupied. The latency is minimal. The screen is phenomenal for an lcd display. The ergonomics are great. My only gripe is the lack of bluetooth support. It's ridiculous that playstation used proprietary hardware for wireless audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!! now with cloud gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a beautiful handheld runs very well no latency or lag for me. Now you dont have to hook up to your console you can play so many games on the cloud. Very impressed like it better than my switch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best ‘almost console’ since PS vista

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device, it works excellent in home network and it works really good away from home specially using my iPhone hotspot, I live on East Hampton,NY and my parents in the Bronx,NY I m able to play no issues perfect add on device for you PS5. Easy to set up is like a plug and play just using your PlayStation app and you’ll be done in 2-5 minutes. I’ll give 6 stars. Oh it won’t work and public hotspot/wifi that uses 2 steps verification..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New update made it so worth buying this

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it got wayyyy better and smoother after the update the delay is now negligible and a lot of the functionality issues are nonexistent, solid buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing since slice bread

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im loving every minute of this Playstation Portal, truly hands down. I always bringing it everytime i travel. The wifi connection are on point even on my hotspot. Truly worth the wait, i regret not buying it the first time it came but hey! I finally snag one! I got the Open Box version but still looks brand new. Grab it while its still here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although its been hard to obtain, this is the best remote player for the ps5, the convenience of having a dedicated remote player is great for the specific convenience either not wanting to use the big screen(TV) to play or if someone else is occupying the tv and on top of that u get all the great qualities of the dualsense controller making it in my opinion the best option to play remote play in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Of the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent open box product, really the Best Buy ratings are very accurate regarding the product, the condition was perfect and the operation was luxurious. The PS Portal is definitely not for everyone because of its features but it more than fulfills what it promises.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A cool device but highly dependent on your network

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your experience will be highly reliant on your home network in terms of lag, latency and visual quality. If your network is up to snuff then you will really enjoy this device. It's bigger than I thought it would be but the screen size is perfect in reality. The analog sticks are a tad smaller than a full size dual sense. I'd recommend a case and a screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Than Expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is much better than I had read about. The screen is large and has beautiful color and contrast! When I go back to play my Asus ROG Ally, the screen seems so much "smaller". I do have an issue with internet connection cutting out when I first start a game, then it goes way and plays flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing i ever got

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the PlayStation portal is one of my favorite the best thinf i like about is the i don’t have to be stuck on the tv i can go anywhere in my house n play worh my friends recommend to anyone….!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice concept hopefully better with some updates

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the Concept of the PS Portal but sometimes device is laggy when playing online games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrading my game time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised with the connectivity and good quality of the product, which make it easy to play when you are away from home. I’m not a big gamer; I don't have a lot of spare time to play due to work or taking care of the baby, but the portal has been a great addition and makes it very easy to play in the little spare time I have. I tried other products, but they don't have the same quality as the portal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this to test it out and i was really spectacle about it. 1st time buying this and i was amazed by the Quality and is very comfortable to hold, it actually feels like you're playing the PS5 but in the palms of your hands. The Graphics are 1080p but it feels like your playing in 4K. Definitely recommend this to any gamer out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my portal it helps me spend time with my wife while I play the game I can b laying next to her in bed or what ever but I don't have to b stuck in front of the tv to play the game love my portal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy for a certain customer.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects to my playstation like butter, feels good to play anywhere in my house. Only slight lag. Would recommend to anyone who just wants to hang in different rooms or if you have that limited number of tvs and want to play while someone is watching something else.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great when your internet is good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the title and many other reviews have stated, the Playstation Portal is absolutely amazing if your internet is blazing fast. You'll get a crisp 1080p and for single player games it's an absolute joy to play. HOWEVER, most people don't have wired gigabyte internet, in fact my area (major city on the west coast) doesn't even have a provider offer those internet speeds you see from youtubers. As a result, out of an hour of gameplay, i'm probably disconnecting twice and most of my gameplay is around 780p while having 2-3 times where the quality drops down to 144p which is aweful. While that issue is down to my internet, Playstation isn't pushing out enough updates to fix the latency issue either. If your internet is fast I'd recommend otherwise, no.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS Portal is an incredibly useful platform for PlayStation users. It's user-friendly and provides easy access to a variety of features, such as managing your account, purchasing games, and connecting with friends. The interface is sleek and intuitive, making navigation a breeze. Overall, I highly recommend the PS Portal for all PlayStation enthusiasts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Fast Quick and knowledgeable.. I have bought 2 from Best Buy..

    I would recommend this to a friend