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Customer reviews

Rating 4.5 out of 5 stars with 6998 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the product's portability, with users calling it the best portable version available. Additionally, customers appreciate the product's performance, specifically mentioning the great graphics.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 6,998 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Remote Play experience:

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The handheld streaming device receives largely positive reviews from owners who understand its purpose. However, it is also criticized for its limitations.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Now my PS5 is working like a Switch!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System works great. Experiencing no connection issues. Now I'm able to play my PS5 anywhere in my home or on the go. Please note you have to have a dependable Wi-Fi network and a ps5 to connect to in order to play. I give it four stars because you are not able to connect any Bluetooth headset. You have to buy a special PlayStation link headset for that. However, it does have headphones jack for corded headset. All in all, I am glad PlayStation made this accessory.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving having this on the go instead of having to keep taking the ps5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing! I was expecting this to be glitchy and difficult to connect but have not had that experience at all. Awesome display too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it, I gave it to my brother and bought another one

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    PS5 Game Streaming Done Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device gives me a way to play my PS5 games away from home. AmThe Dualshock vibration, large screen, and stereo speakers keep me fully immersed, I love this thing.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    It is what I was looking for but had issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it is great for what I wanted it for playing off tv while retaining PS5 controller functions the main issue comes with it being a streaming device, sometimes it works like a charm others it struggles to much to be playable, I do love it because it is a way for off tv play which sometimes I find myself to tired for TV play but want to play PS5, it definitely helps me with my backlog.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love using the PS Portal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this for the past couple of days now and it's honestly great to use around the house. I have my PS5 hardwired in our office, but sometimes I want to continue playing my game on the couch or even in bed. There is a SLIGHT delay, but the graphics and everything is amazing. You have to get used to the delay for games like COD, NBA 2K, and FC24. Overall really great product. Can't wait to use it while traveling!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PS Portal for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome unit love the fact that when I’m away from home it comes in very handy as long as I have a strong internet connection but now with the new streaming capabilities even if I can’t connect to my PS5 I can still game on the go

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great Companion

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design of the portal by having the ps5 controller design. The connection was stable as long as your near your router. I recommend for people who share a tv where their ps5 is connected and can still play their ps5 anytime while another person is using the tv. I don’t think it will work well outside or traveling depending on the internet connection. The portal is a companion device and don’t expect much other than being able to walk around the house and play your ps5 games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing even with hotspot, can even stream directly to it without a ps5 if you have a ps premium subscriptions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good addition to the PS5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps portal is a great accessory if you need to share the tv screen in your house. The recent updates to allow streaming of games over ps plus makes it even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Portal Black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for traveling or going to another room or leaving somewhere. As long as you have WiFi and your PS5 is on standby and case is recommended charger is hard to locate (underneath screen)

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PS portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my PlayStation portal! Very convenient and connects very easily.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Playstation portal worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the lack of inventory and chasing around to purchase the unit, the device is completely worth it for times when I’m only able to squeeze a couple of minites to play without bothering the entire household. It depends completely on your wifi strength and bandwith, but overall great experience, decent screen size while playing before going to bed and the familiarity of playing with the ps5 controller. The addition of the explorer earbuds is just the icing on the cake for having wireless audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal: Gaming Magic On the Go!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS Portal is a total game-changer, bringing the party to your gaming experience with its standout Remote Play feature! Picture this: you're chilling at home, but your gaming itch strikes hard. No worries! With Remote Play, you can stream your favorite games to any compatible device, whether you're lounging on the couch or out and about. It's gaming magic at your fingertips, anytime, anywhere!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    It ain’t McDonald’s but I’m lovin it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome handheld device! It’s a convenient way to play my ps5 away from where it’s placed as long as there’s a WiFi connection. Comes in handy when I want to hop on while laying in bed or if the tv is already in use. Only downside is the need for a WiFi connection to work but other than that it definitely comes in clutch. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than expected!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very skeptical about getting a PlayStation Portal but I am very impressed at how good it runs! At home it runs so smooth without any lag or connectivity issues, I have also been using it at work during my breaks and it surprisingly runs good there! I highly recommended the Portal if as a companion for your PS5 and make sure to have it connected to your router wired so you can get the best connectivity and performance!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great for the casual gamer !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Portal is comfortable to use , and the screen is large and clear. It’s a great addition for the casual gamer .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portal review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no problems with it since I have had it wish it connected to hotspots a little better but overall I’ve had a blast with it and have used it a lot works well with ps5 pro as well

    I would recommend this to a friend