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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 6485 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 6,485 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this you have so many cloud games to choose from and it’s very comfortable for long play time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on the fence when purchasing this but I'm glad I did. It's definitely not for everyone. I'm not huge into handhleds, especially if it can be played on the big screen but when I want to play couch co op with the hubby and don't want to share a screen, this is a great alternative. I just connect to my ps5 and we play on one of our other screens with his ps5. Just $100 more than the backbone, it's definitely worth a try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system if u have good internet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little system . I use my wifi hotspot and my PS5 is connected to my home wifi and I have no issues. Love being able to play gran Turismo on my lunch breaks and playing god of war in bed. Haha.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Backbone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure it was a Christmas gift for my grandson, I think he was able to get it going, but it cost extra for a membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Great graphics and unbeatable gameplay

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    More than what i expected

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The intergration of the cloud gaming aspect really made this a great product. I initially bought it just for remote play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will highly recommend the play station portal hopefully the updates will get better a little laggy but i mean its a new console i guess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aileen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love this, on the go. Compatible with ps5 and best of all I can be watch a movie, while they’re playing on the portable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best idea sony has come up with in a long time. Can play my Playstation 100s miles away. Keep up with my gameplay with friends and foes. Great picture, smooth play. Price is very reasonable. Its like having a second ps5. No more packing up the set and taking a chance of breaking it. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. No connection issues, which i was worried about. Its greta to be able to lay in bed and still game. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect ps5 companion!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play my ps5 lot more thanks to this and also finish my games much faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the PlayStation portal for about two months now. I can honestly say that I love it. I had the backbone which I used with my phone, and this is 100 times better. The screen is large and has amazing picture quality. As large as it is, it doesn’t feel too big while playing it. I highly recommend this to anybody who wants PS five as a handheld. You have to link to your PS five to use it, unlike other handheld devices. But it is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy Where All Needs Are Token Care Of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Best buy is the best place for all my electronics needs. With my total tech i couldn't imagine going anynwhere else

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Playstion portal

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstion portal is a very good concept having your ps5 in the palm of your hand, BUT you have to have stable and the best connection to use it’s full potential. I’ve returned it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how big the screen is and that I can play my games when I am away from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable Fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this for both local streaming on a ps5 wired to the router and also for cloud streaming. It works great for both. There is some lag but that is to be expected, it’s like playing a game at 30 fps. The video quality is good. The controller is good. The screen is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I bought one for my son also I'm a little worried about how well the controllers will hold up over time but so far so good I would suggest if you are buying it for a serious gamer that you get a warranty with it some type of extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely buy it.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was skeptical. However now with Sony update, you can now stream PlayStation games without the PS5 console. Just remember to buy a PlayStation subscription in order to play. This portal is great incase your tv is being used and want to go lay down or go somewhere else to play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price! Works at home and on the go as long as you have a decent enough Internet connection.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Like a robot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves the A.R, he plays it everyday. His movements make me laugh so I have fun also.

    I would recommend this to a friend
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