Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 6500 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 6,500 reviews
  • Rated 5 out of 5 stars

    Pleasantly surprised

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the PlayStation portal for about two months now. I can honestly say that I love it. I had the backbone which I used with my phone, and this is 100 times better. The screen is large and has amazing picture quality. As large as it is, it doesn’t feel too big while playing it. I highly recommend this to anybody who wants PS five as a handheld. You have to link to your PS five to use it, unlike other handheld devices. But it is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect ps5 companion!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play my ps5 lot more thanks to this and also finish my games much faster

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    More than what i expected

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The intergration of the cloud gaming aspect really made this a great product. I initially bought it just for remote play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aileen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love this, on the go. Compatible with ps5 and best of all I can be watch a movie, while they’re playing on the portable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Great graphics and unbeatable gameplay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable Fun

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this for both local streaming on a ps5 wired to the router and also for cloud streaming. It works great for both. There is some lag but that is to be expected, it’s like playing a game at 30 fps. The video quality is good. The controller is good. The screen is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. No connection issues, which i was worried about. Its greta to be able to lay in bed and still game. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I bought one for my son also I'm a little worried about how well the controllers will hold up over time but so far so good I would suggest if you are buying it for a serious gamer that you get a warranty with it some type of extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely buy it.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was skeptical. However now with Sony update, you can now stream PlayStation games without the PS5 console. Just remember to buy a PlayStation subscription in order to play. This portal is great incase your tv is being used and want to go lay down or go somewhere else to play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy Where All Needs Are Token Care Of

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Best buy is the best place for all my electronics needs. With my total tech i couldn't imagine going anynwhere else

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Backbone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure it was a Christmas gift for my grandson, I think he was able to get it going, but it cost extra for a membership

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how big the screen is and that I can play my games when I am away from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price! Works at home and on the go as long as you have a decent enough Internet connection.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Little Device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty amazing little device. My teen sons love them and found they can be played almost anywhere with a Wifi connection, with one son playing his on his phone hotspot while in a friends car. (It lagged, but it worked!) The screen is good sized and very clear. My only concern is if the joysticks start drifting later, there is probably no quick fix. We caught these on sale, so I doubt I would have paid full price for them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Playstion portal

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstion portal is a very good concept having your ps5 in the palm of your hand, BUT you have to have stable and the best connection to use it’s full potential. I’ve returned it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for those that have to share the TV!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! It works seemlessly. I have a direct line from my playstation to my router so the performance on my Portal is excellent. I recommend keeping your game settings on performance mode for the best experience. The set up was also very simple. I was gaming in less than 5 minutes after updates. Its also surprisingly light and the controllers are legit PS5 controllers. If you have to share the tv or if you like gaming while laying in bed, you need to check this thing out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt too sure about it but after playing it for 2 weeks now my playstation gets more play from this portal than ever pro tip plug the ethernet to your ps5 game changer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential for traveling gamers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as you got a good stable wifi its great! Nothing like joining in fighting for democracy on Helldivers 2 with friends no matter where I am at. Comfortable to hold, great battery life and ensures im not using my phone for remote play and wasting its use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like a robot!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves the A.R, he plays it everyday. His movements make me laugh so I have fun also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another excellent Sony product. Perfect for my gaming needs. After becoming a father it gets harder to find time to game on your PS5 console. So being able to bring the game to my bed or anywhere I want to be and wifi is around and enjoy the same comfort of the PS5. I couldn't be happier.

    I would recommend this to a friend
Sponsored