Customer Ratings & Reviews

Great way to play on the go everyone should have one

I brought this for my son for Christmas but this is something that you have to keep spending on.....you going to need wifi you also have to pay for the plus if you want more then nothing and access to your cloud....to sum it up costly but my son is happy so i guess its okay

I bought three consoles, two for my children and one for me, and the truth is that it was the best decision. It's an excellent game, I recommend it.

Best Buy provided the absolute best service and quality products, the team went above snd beyond to insure my product was ready for pick up and ready, the line was moving swiftly and everyone was professional, my son loved his Christmas present and haven’t stopped playing with it since we gifted it to him

This is an interesting concept, but one that doesn’t seem like was taken to the point of perfection. There are a lot of hiccups with this system. After you get it set up (a time-consuming process considering the updates you have to do), you then have to know to go in to your PS5 and turn on “allow remote play” and “stay connected to the internet” in order for this to work. There’s really no directions for all of this—I had to Google troubleshooting measures to figure this out. Once you finally get it all set up, things work OK most of the time. However, every so often, the picture will momentarily scramble and freeze, and if you’re at a critical point in your game, it can really mess up your gameplay. I have the highest speed internet my cable system offers, so it’s not a problem with my connection. It just sort of feels like this went to market when it was “almost” ready for release. When it’s working, it works well, but If these freeze-ups are causing me lives in my game, I’d rather just wait and play on my PS5 and large monitor.

Product is great! Image and play is really good as well. Just need decent internet.

People love to judge this product buying what for what it is not. This is the perfect dads gaming handheld

This is perfect for me. All i have to do is grab and play.

Very good price for this item, it works very well!!!

Excellent device. A must if you’re having to share the TV. A bonus if you have PS plus premium and play streamed games from anywhere. If it can be helped, make sure to have your PS5 hardwired to your router/modem. Happy gaming!

Love it. Works great feels great. Best customer service.

This system is very handy for a nice switch over from your tv, to your hand held device. For being a father to able to be able to game as my child can watch tv is amazing. The transition to the portal is fast and easy to set up. I have recommended this to many friends with them buying the system as well.

The device works great and has a decent time streaming games and works without a ps5 console however a 160 subscription per year on top oh needing wifi all the time is annoying for $360 id rather spend $400 on a steam deck

A pretty cool device for my ps5 I'm very happy Highly recommended

Very good, my children love it!!!!!!!!!!!!!!!!!!!!!

My bf loves his Portal! It's easy to use and easy to connect too.

Fun device and now you can play without ps5 beautiful screen

This product it’s amazing and, it’s not hard to getting in the Best Buy store, also do you could apply for a Best Buy financial and they help you in so many ways to get your product.

This device is great to have on the go. Works best if you subscribe to Playstation premium and have a MYFI or Hotspot that gives off enough speeds to stream.

The Playstation Portal is everything I could possibly imagine. Be enabled to play games on the go. Delivers a different experience when it comes to gaming. Wi-Fi is needed to use the portal. However, you do not need to be on your home wi fi to use it. With the playstation portal gaming does not stop no matter what. Lastly, For full awareness you have to have already owned a playstation 5