Customer Ratings & Reviews

The PlayStation portal is great for in house use as well as outside the house use and connection. The only downfall of this product is that if the WiFi you want connected needs a secondary browsing source you can not connect. That’s the only change I’d make to this product or if possible apply to an update to allow for better connectivity.

Love it! The streaming works wonders. No lag. No hiccup..once in a while my PS5 disconnects from remote play, but over all its fantastic.

[Employee of bestbuy] I’ve had for a about 6 months already and it’s an absolute life saver. I have basic WiFi, 300 mb, and it runs perfectly. I’ve used it at hotels and it work just be sure to leave your PS5 on rest mode.

Even with good internet, I had to return my console due to unstable connection, severe lag, and latency issues with games and audio.

Still learning how to use it. games are very limited but it changes every month. When you buy the $160 subscription you can use it on the PS5 and the PSP. Which is nice.

It is great at what it does as a streaming ONLY device, you can’t download games to it. Even handels some FPS well (I have played a lot of Helldivers 2 and Destiny 2), and makes grinding some levels be for bed easy. Also yiu have to have your PS5 hardwired with a LAN cable, if yiu don’t the latency can get had to deal with. 

Truly an awesome device! The PS Portal is the perfect companion to your PS5. The device connects flawlessly via a strong Wi-Fi Connection. The Portal is perfect for those who like to have game sessions away from home or like to play while a TV where the PS5 is connected is being occupied.

Cool product . Unfortunately i didn't have a ps5 to connect it to. I disnt realize you needed one..i should of did more research on this. But i didn't

BEST INVESTMENT I EVER DONE I LOVE THIS THING MAN !!!

It was the best decision ive ever man, it is useful when it comes to the big PlayStation you don’t have to sit up and play it you could play the portal

Before buying I seen so many YouTube reviews that had a lot of negative to say about this device. I took a chance and I absolutely love it. I see on Best Buy the device has 2117 reviews averaging 4.5 stars. I think it goes to say that the average user finds this device awesome as opposed to the YouTubers who reviewed it.

This device is extraordinary and easy to handle, even my 4-year-old son found it easy; it is quite adaptive, and above all, you can take it everywhere and follow the game lol.

Love it. I use it by the pool while the kids swim.

Definitely better than using phone controller like backbone one. The controls and ergonomic is pretty much identical to holding dualsense controller. I am using ax 3000 router with 300mbps spectrum connection, I barely notice any frame drops at all. BUT, i wish it was an OLED screen though, come on sony!

Amazing !!! Pretty cool being able to play remotely !!

Really clutch and all the new updates for it have made it better

I’m gaming handheld kind of person. It’s amazing device if you like everything handheld.

Has its little issues, but over all great. Makes playing on the couch while partner watches TV a breeze

This is the perfect companion to the PS5. With the recent update that allows you to stream directly from the cloud with a playstation plus premium account, youll have planty of options to keep you entertained. The screen is gorgeous.

Great Item to have when you just want to relax on the bed and game.