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Customer reviews

Rating 4.5 out of 5 stars with 6998 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the product's portability, with users calling it the best portable version available. Additionally, customers appreciate the product's performance, specifically mentioning the great graphics.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 6,998 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thing worked great! Purchased it now that it can be played anywhere!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy is the best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints. My PlayStation Portal hasn’t given me any issues and Best Buy has the best customer service ever. I will definitely be back to shop for more merchandise.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    PSP portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Designed nicely really can get comfortable with it only downside is u must have a strong wifi to play away from home

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Purchase of the year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing purchase so happy with the new updates and package came in great conditions

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic PS5 Companion!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect device for playing around the house! Very comfortable and games run great!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great PlayStation accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s convenient for us, my wife watches tv and I’m able to play my games. Even bring it and play on the go (as long as you have a strong enough wi-fi and the ps5 is not powered down.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great Purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this for on the go gaming or even in bed. Feels like I’m playing on the PS5. It’s exactly what I expected

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Very Versatile.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the versatility of the Portal. I find myself playing my PS5 through it more often than I would just playing the PS5 normally. It’s perfect for my job too since I travel a lot. It comes with me wherever I go.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    LOVE MY DEVICE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of people downplayed the portal before release. I will tell you im thoroughly enjoying mine especially when im out and bored I turn on my wifi from my phone and play 2k or MWZ. Of course its not like looking at a gaming monitor cause i believe its only 1080p 60hz but it still give a good gaming experience as long as the wifi is good at the least. Only downside I see is the feeling of cracking the screen, so I went and booght a rubber case with thumb grips for it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for dads and any ps5 owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using it a lot. When my tv is busy beating watched by other family members I can play the massive library of games I have built on my pan account. A must have for any ps5 owner.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming on the go

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something that would give me the freedom to play my Ps5 if I couldn’t be on the couch in the living room and this was the perfect solution, I was actually surprised how well it works having delved into cloud gaming and other options before.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Best remote play device ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sold on the portal since I had a backbone that works great with my galaxy s24 ultra. But once i got my hands on one i had to get it. The feel of the dual sense controler and great screen is what had me. Great for shareing the living room where others can use the tv and i can still game. Also works great on my breaks at work on thier wifi. It does exactly what it was designed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Magnificent portable console, it helps a lot when someone else is using your television and you want to play, and the best thing is that you can play anywhere you are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I come from work and take care of my baby, I let my baby use the TV and I use the PS Portal to play and continue where I left off on my PS5. If you’re not in the mood to turn your TV on it’s a cool handheld remote play device. I played games like Final Fantasy Rebirth, Helldivers, etc. The PS Portal is the best experience and way better connectivity than the iPhone/Samsung remote play feature.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Its OK maybe Get a Steamdeck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I played over a 100 hrs last year, Marvel Rivals, Monster Hunter, Fortnite and Lies of P. It does the job, not perfect and connectivity issues at time. Its fine, would probably go for a SteamDeck next time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ps Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was definitely a little annoying trying to figure how to make certain games run good, and getting the comfortability of the controls down. Although I still have had a great deal of fun taking this thing out with me and playing games. Excited for the furtive updates!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS portal isn’t bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot but your PS5 needs to be connected to the internet via cable or you’ll have a hard time connecting to the console. The picture is great and the size is good for viewing and the grip is comfortable for both hands.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although its been hard to obtain, this is the best remote player for the ps5, the convenience of having a dedicated remote player is great for the specific convenience either not wanting to use the big screen(TV) to play or if someone else is occupying the tv and on top of that u get all the great qualities of the dualsense controller making it in my opinion the best option to play remote play in

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PS5 portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very nice, because now I can play in my bed o anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exellent!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very good—no complaints about the purchase.

    I would recommend this to a friend