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Customer Ratings & Reviews

$229.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7073 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 7,073 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Everything I wanted.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I wanted it to. I can play my games while my fiance watches her shows. If you have decent internet, there isnt any lag at all. Ive had a hitch here or there but thats more an internet issue, not something on the Portal. Definitely recommend hardwiring your PS5, helps the experience a lot.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it says. Need to have good wifi connection and have the ps5 conmected to LAN and works perfectly fine. You cant use it with public wifis such as hotels where you have to sign in separately on web. The device itself feels light and comfortable to use for long periods of time. Overall happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Great PS5 Companion

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it has its obvious limitations of needing a PS5 to source the content, it's absolutely fantastic for those who want to be able to play games either away from their PS5, or when family is monopolizing the television.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Handy to have

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Lets me play ps5 whenever i wamt too. Evem if someone esle is hogging the tv

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and would recommend it to anyone. I will say though that you need to have good internet connection and a decent router to play it outside of the house. I have a gaming router and high speed internet. So it is an amazing product to get.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved using this device, I recently had a newborn which made it hard to play videogames but this solved that issue.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product from Sony, but to use you need good wifi and can not play it at all unless is connected to your ps5 via wifi with playstation on rest mode back home. Would be good to have an offline option to play it like the psp.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Portal is the best thing invented since the TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my portal especially being able to play in the go anywhere I’m at

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Cool Device but hard to learn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device..hard to understand really how it works though but the kids seem to enjoy it

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Console on the go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase overall! I love that I can play Fortnite, Call of Duty and Read Dead Redemption 2 away from home. Only issue I have is that you need a reliable internet connection if not, it won’t connect.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    8/10 product only because it is not compatible with Bluetooth so I am unable to connect any headphones to the portal. Other than that everything is designed pretty well. It’s durable and fits comfortably in your hands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PSP is back

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my father as a Christmas gift! Easy to set up and now doesn’t require having a PS5! Still need a PlayStation subscription but it’s really easy sign in and start playing!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Handy niche device!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Under the right circumstances, Portal does a solid job! If you follow advice of how to get the best network stuff figured out, works well. I can complete backlog games from the comfort of any room in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best gift ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my boyfriend! He takes this thing with him everywhere! He loves it!!!! Just buy it they will love it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Using more than i thought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal has surpased expectations. Being able to spin up a game for 15-20 minutes just feels better on the portal than using the whole tv setup. Using while the kids are watching a movie is great too. It really has enabled more playtime than I anticipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such great value!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant believe this is only $200. I can play anything cloud streaming while my husband is on the ps5 or i am away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device when you want to game on the go provided that you’re on a stable wifi connection. It may not be for everyone but it does its job for me. Price-wise, it should have been around $150. Do wish that Sony comes out with an upgraded standalone version that doesn’t require streaming from the ps5.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good invention

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use! Can use it anywhere around the house:)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for family tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was something that I never knew I needed. It gives me the ability to play my games while my kids and wife can still watch the tv. I’ve been able to catch up on games I’ve been meaning to play for awhile.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it very much, I exceed my expectations, totally impressive.

    I would recommend this to a friend