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Customer Ratings & Reviews

$229.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7072 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 7,072 reviews
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Great purchase good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great in hand the screen is nice and again in black it just looks perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is the b3st buy!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is the best to buy!!! Lol Just like the Logo. Staff is beyond friendly and helpful. Havent purchased until now but, never an issue ever!!! 5 stars

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Ok but not a psp

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lags even with good internet and wired connections. No bluetooth. Limited but i like the attempt to bring psp back. Just not it though. Lags sometimes doesnt turn ps5 on…..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console worth the money I just wish you didn’t have to use your actual console .

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation on the go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun device when you need to play on the go or without the tv definitely recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Portable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay. It's not bad at all. It's just something about and the design It could be because I'm used to playing. What's my age controller? And also I had a hard time connecting it, you have to keep playing with it every time you go. Let's to use it. I'll give it. A big thumbs down, I'll just wait for the p.S p to come out

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you have premium ps stream subscription in order to play without tethering

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Perfect for Dads (and moms too!)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Portal. It's perfect for parents who don't always have control over the TV. I can play pretty much anywhere in the house. I know very little about graphics but the screen is fantastic and better than my TV. Highly recommend

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it as a gift for my fiancé and it’s great only thing he doesn’t like is you can’t watch YouTube or shows on it

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. I wish it I could use it at the same time as the PlayStation without it interrupting the PlayStation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun product for those with a busy household.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Great as an at home alternative to the tv. Its the most comfortable handheld ive ever used . As long as you have a stable connection(15-25 mbps minimum) it should work well in and out of your home. The cloud service works better than the remote play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy White Marsh MD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a superb experience when I order from this Best Buy location! My PS Portal is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    gotta grab one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for her birthday, and she LOVES IT! she has LITERALLY not turned on her T.V. since she got it! feels great, looks great! The power of a PS5 in your hands. Waited 9 months to get one, but it was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld for PS ecosytem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep in mind you need a PS5 to pair with this. This is streaming from the PS via remote play. You meed a stable and string wifi connection to use this well. But it works great for folks who need to share a TV or want to be away from the TV when gaming! For $200 i think its worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it should

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a streaming portable it does exactly what it should. I personally haven't had any connectivity issues and the quality has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote play just got better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mobile device for playing your games when you are not home, make sure that your data plan is compatible with the system first or you will have to go a different route in order to connect to internet. The design is great since it gives you all the functions of holding a dualsense as well. Streaming games without a ps5 is great, but it’s expensive when you have to have the premium subscription to use it. Other then that, if you library is vast, you will enjoy everything remotely

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Fantastic purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to sit away from my PlayStation and still play whatever I want.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Not what gamers wanted but what we needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best option to play anywhere in your house or office, it has help me game more time at night without bordering other people and when I’m not at the house on places there’s WIFI. This is I device I didn’t know I needed it until I actually got it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for gamer dads!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for the dad gamers out there. I got this because during the week i would like to get a few hours in here or there, before dinner or in between some family time, instead of having to wait for the weekend to play long sessions, it is prefect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase I've made in a long time! Also, Best Buy sent this puppy straight out and it arrived in two days.

    I would recommend this to a friend