Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 6482 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 6,482 reviews
  • Rated 5 out of 5 stars

    Great companion to Ps5!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to play your Playstation in any room in your house. I did have to tweak some sttings with my wifi but it works great now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this to test it out and i was really spectacle about it. 1st time buying this and i was amazed by the Quality and is very comfortable to hold, it actually feels like you're playing the PS5 but in the palms of your hands. The Graphics are 1080p but it feels like your playing in 4K. Definitely recommend this to any gamer out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just perfect

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in the leaving room to just pick up and play when watching tv or shows. Gorgeous screen with fast response time. Definitely recommend if you have a ps5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS Portal is an incredibly useful platform for PlayStation users. It's user-friendly and provides easy access to a variety of features, such as managing your account, purchasing games, and connecting with friends. The interface is sleek and intuitive, making navigation a breeze. Overall, I highly recommend the PS Portal for all PlayStation enthusiasts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!! now with cloud gaming

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a beautiful handheld runs very well no latency or lag for me. Now you dont have to hook up to your console you can play so many games on the cloud. Very impressed like it better than my switch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big upgrade from backbone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Massive upgrade compared to the backbone I had prior to this. Bigger than the original switch as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great and amazing with small rooms for improvement

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it works amazingly ! Perfect for my son and how he likes to play the game moving around from spot to spot ever 10-15min. Feels great in the hands and the screen is just beautiful. Only thing I could say to improve is the streaming be a little smoother maybe a 4k screen as well but otherwise perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of the controller no issues with connectivity. Good product so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gaming on this is super fun. Being able to stream games thru cloud and not have to rely on the PS5 has been a game changer as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Try it for yourself.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't always follow what the latest Internet outrage trend is. If you always follow the internet you'd own nothing. It works great over home network. Have not tried it outside of that. Works as described. Few disconnects here and there but we noticed that at late evening times when everybody was home. Try it before you knock it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing i ever got

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the PlayStation portal is one of my favorite the best thinf i like about is the i don’t have to be stuck on the tv i can go anywhere in my house n play worh my friends recommend to anyone….!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation portal remote player

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time delivery, Playstation portal is great can play ps5 and ps4 games that are downloaded on ps5 or if you got extra storage connected it can play any games on the storage device as well !!!!Playstation games while relaxing at home laying in bed or when out an about.. can be played anywhere with strong internet while Playstation 5 is at home in rest mode!!awesome machine!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New update made it so worth buying this

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it got wayyyy better and smoother after the update the delay is now negligible and a lot of the functionality issues are nonexistent, solid buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great when your internet is good

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the title and many other reviews have stated, the Playstation Portal is absolutely amazing if your internet is blazing fast. You'll get a crisp 1080p and for single player games it's an absolute joy to play. HOWEVER, most people don't have wired gigabyte internet, in fact my area (major city on the west coast) doesn't even have a provider offer those internet speeds you see from youtubers. As a result, out of an hour of gameplay, i'm probably disconnecting twice and most of my gameplay is around 780p while having 2-3 times where the quality drops down to 144p which is aweful. While that issue is down to my internet, Playstation isn't pushing out enough updates to fix the latency issue either. If your internet is fast I'd recommend otherwise, no.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy for a certain customer.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects to my playstation like butter, feels good to play anywhere in my house. Only slight lag. Would recommend to anyone who just wants to hang in different rooms or if you have that limited number of tvs and want to play while someone is watching something else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my portal it helps me spend time with my wife while I play the game I can b laying next to her in bed or what ever but I don't have to b stuck in front of the tv to play the game love my portal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theres not too much latency but as long as you have decent wifi, screen quality is also impresive for it toniust be 1080 suprisingly they just didn’t immediately drop it as just an OLED but its great still. Analogs may take a little getting used too they feel a bit slicker but some foam bumpers should do the trick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the PS Portal first got announced I knew I had to have it! Best Buy went live with having them in stock in November 2023 and I was able to snag one up! I’ve never had this much fun with remote play! I can lie down, play on the couch while watching tv too, and or play outside. I’m happy with my purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The concept behind this device is truly remarkable, offering an impressive display and a tactile user experience that is second to none. However, its functionality falls short due to a critical limitation: the inability to play the PlayStation Portal. This flaw is akin to owning a Lamborghini devoid of an engine — visually striking, yet fundamentally lacking in purpose. Additionally, the device's Wi-Fi capabilities are subpar. Despite having a high-speed internet connection at home, I experienced significant lag and poor image quality, rendering the experience frustrating. Regrettably, I had to return the device after just an hour of use due to these issues. It's a fantastic concept with immense potential, and I sincerely hope future iterations will include enhanced features like Wi-Fi 6 to fully realize its promise.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStations best accessory!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing it is great for the holidays! It pairs perfectly with the ps5 and can be used anywhere in the house I love it! I would highly recommend it only down side is you need to be connected to a PlayStation 5 to use it, but overall a solid product with great battery life! It’s also way more worth it than the backbone that requires a phone and uses a much smaller display!

    I would recommend this to a friend
Sponsored