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Customer reviews

Rating 4.5 out of 5 stars with 6998 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers often highlight the product's portability, with users calling it the best portable version available. Additionally, customers appreciate the product's performance, specifically mentioning the great graphics.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 6,998 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty cool machine that I purchased not too long ago. I really enjoy it and pay for the BETA membership to get all the games which is sick. I would recommend this as a gift or a perfect gift for yourself!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Playstation portal remote player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time delivery, Playstation portal is great can play ps5 and ps4 games that are downloaded on ps5 or if you got extra storage connected it can play any games on the storage device as well !!!!Playstation games while relaxing at home laying in bed or when out an about.. can be played anywhere with strong internet while Playstation 5 is at home in rest mode!!awesome machine!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great extension to your PS entertainment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the PS Portal isn't for everyone this controller is great for multi-taskers or for those who want to compromise with others who may want to watch the main TV while you still have the desire to game. If you are looking for the next generation "on-the-go PS handheld device this isn't it. However, if you are looking for the best use of Remote Play the PS Portal is the top device for that. As someone who used to play on the iPad, I find the Portal a much better investment (provided you have strong WiFi connectivity). The signal remains strong in any part of your home provided that you have high-speed internet of course. Sound quality is amazing whether you are using headphones or the speakers. It's almost on the level of Apple Airpod Pros. And just like an Apple product, it is user-friendly in terms of install and connectivity. Additionally, you also have the same capabilities as the Duel Sense controller, including immersive haptic feedback, dynamic adaptive triggers, a built-in microphone, and a responsive touch screen. For me (and others like me) this is a great component to add to your PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system for when I just want to play down and relax and play the game also when I’m on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Portable console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best purchase Ever ! Who don’t have a Playstaion portal you are missing out ! I can now play while doing a number 2 lol …….. Best Buy was the only place I was going to buy this at !!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theres not too much latency but as long as you have decent wifi, screen quality is also impresive for it toniust be 1080 suprisingly they just didn’t immediately drop it as just an OLED but its great still. Analogs may take a little getting used too they feel a bit slicker but some foam bumpers should do the trick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStations best accessory!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing it is great for the holidays! It pairs perfectly with the ps5 and can be used anywhere in the house I love it! I would highly recommend it only down side is you need to be connected to a PlayStation 5 to use it, but overall a solid product with great battery life! It’s also way more worth it than the backbone that requires a phone and uses a much smaller display!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation gamers for the win!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s supposed to do connect to the PlayStation has been getting better and better with each update. It’s a huge asset to the PS5, but I would like to have a dedicated portable console that works in conjunction with the PS5, kind of like the Switch. However, I like the Portal for what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Of the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent open box product, really the Best Buy ratings are very accurate regarding the product, the condition was perfect and the operation was luxurious. The PS Portal is definitely not for everyone because of its features but it more than fulfills what it promises.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    4 out of 5!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good device for office type or home settings. Not good for on the road travel. Unless you have starlink internet lol. But overal not bad for a quick play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming But Make It Multitasking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Portal connects to my PS5 so easily it feels suspicious. Games load fast, and somehow I can play and watch at the same time. I came here to relax, not unlock a new level of multitasking I didn’t ask for but here we are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lover of playstation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im excited bout to have this ps portal, since it came out and now the latest updates of the portal i enjoy to play...my childhood it came back again n.n

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portal is a game changer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device! With the new update that PlayStation has made to the portal..I no longer have to have ps5 console to play my game library. Seeing that I sold my station 2yrs ago..this allows me to stay connected! BEST DEVICE IVE PURCHASED IN AWHILE

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very convenient if you travel and want to game on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it as a graduation gift for my wife and she loves it uses it just about every day

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GET ONE- it’s worth it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is it worth the buy….YES! Does it do everything we all asked for NO! But given that said it handles well. If you have good internet it will provide the ability to be all over the house. Now I am told if you have a hotspot on phone it’ll work with that too. Haven’t tried it yet. But will. FYI- get ready for EA college Sports 2025- the whole reason I bought one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the PS Portal first got announced I knew I had to have it! Best Buy went live with having them in stock in November 2023 and I was able to snag one up! I’ve never had this much fun with remote play! I can lie down, play on the couch while watching tv too, and or play outside. I’m happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good buy for a certain customer.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects to my playstation like butter, feels good to play anywhere in my house. Only slight lag. Would recommend to anyone who just wants to hang in different rooms or if you have that limited number of tvs and want to play while someone is watching something else.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , it’s a great product if you travel a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the playstation portal for a week now and enjoy it very much. I would say it lags but very little though. Its convenient when you dont want to play somewwhere else around your house. I would reccomend you have fast internet to be able to enjoy portal.

    I would recommend this to a friend