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Customer Ratings & Reviews

$229.99
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Customer reviews

Rating 4.5 out of 5 stars with 7071 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 7,071 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I get more use out of my PS5 now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot express how nice it is to play PS5 before bed. For those that have problems, make sure your WiFi is strong, your PS5 is hardwired, and if using outside your house enable a few port forwards. Works flawlessly for me!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    I would just say manage your expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen resolution isn’t great and it’s noticeable. Yes it’s a handheld and you shouldn’t expect miracles but the pixels were very noticeable and annoying to me right off the bat. With that being said the gameplay was quick with no noticeable lag and while the handles are set up just like a normal PS5 controller I found it cumbersome with how far apart they are. I ended up returning this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The New PSP

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal been amazing so far, I bought it the day of the Cloud gaming update. Had zero idea the update was happening, but made this purchase even better!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product needs better customer service for it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the first one due to being defective no connection possible to my PS5, neither Sony or Best buy troubleshooting could help. Returned for a replacement. Good to go now.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    PlayStation Best Friend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great companion for the PS5 this has allowed me to play my games on the go and with the added cloud gaming it’s been a great experience

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased on this purchase will recommend for everyone to get it if they like traveling with their ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the console itself. Its nostalgic like the PSP but with future technology of course

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Could be improved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs real strong internet speed or direct connection or it lags and freezes

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Sony - PlayStation Portal Remote Player - White

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool to play the PS5 on the go or outside your living room. My family members use the big screen TV most of the time. Have to wait until everyone's asleep to play the PS5. The PS Portal solved the issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Couch gaming at its finest !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent piece of tech, Full HD resolution, once you set it up to remote play from your PS5 and have a good stable wifi connection. Virtual no lag and convenience to play on the couch while family use the Tv.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    YOU DO NEED THIS!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can see where playstaion was going with this. Yes its accessory fot the PS5 but if you want to continue your game and want to go lay down, this is whag you need. PS5 graphics in your hand!!!! Dint get me started on the duel sense controller. LOVE IT!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice works good nice too play outside of my house overall happy with it

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new update this thing is amazing I still need to fix the problem of Wi-Fi connection with phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Remote Play Device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works incredibly well. I used to use the Backbone to play my PS5 remotely but I had a lot slow downs and framerate issues but with the Portal on the same exact network I have no issues and can barely tell I am even on a remote device.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation5 portal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing ever happened for my son that travels with his football team every other weekend and packing up his PlayStation5 made me nervous every week, I love and he so too

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Perfect for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device only works well if you have a stable and well covered WiFi network. I have an Orbi mesh network and works wonderfully. Very clear and stable image. This PSP feels well built and feels great to play. Beautiful screen as well for being a non-OLED.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device for a dad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gadget as a dad it allows the TV to be free for the cartoons and I can still game whenever. Tried out the newest final fantasy and surprisingly it looks stunning. Differently recommend to have high speed wifi before getting.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portal has been great to use so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using portal for approx two weeks now. Portal was easy to setup and use. Portal for me connects to ps5 fast and with no lag. I have played different games and to date all the games ran well with no lag. So far I am very happy with the portal.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great portal ujit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen clarity and size, buttons felt good. Speakers aren’t good at all but small price to pay for overall good experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool little toy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty happy with the purchase. Hoping to use for travel

    I would recommend this to a friend