Customer Ratings & Reviews

Great handheld addition for the PlayStation ecosystem especially when you have people over and/or on the road.

Amazing condition. Great delivery. Great updates with tracking.

I have been trying to get this since it released. I was finally able to get ine and have been enjoying it ever since. Its a great device to remote play on your ps5.

Wonderful for when you dont want to be stuck to your tv!

Gooooooooooooooooooooooooooooooooooooooooooodoooooooo

I bought the Portal so I can play on the go. So far i am happy with my purchase.

The fact that you can now take your entire ps5 catalog with you on the go is awesome. I just wish they would add the entire ps5 experience to the portal.

[Employee of bestbuy] the new PS update Rules, haven't put the portal down since I bought it!

Updated eith usefulness you can now stream games easier

So far so good. The first time was a little choppy, but as I continued to use it I had a better time. Would recommened if you have to share the TV with a partner for sure.

The team at best buy were amazing. I love how easy it was to order and pick up.

The device is immaculate I love the features my kids will play all day when they don’t have school it’s like an upgraded version of the psp

Love it my kids have taken over my oled 75 in so having this allows me to enjoy my games while they watch their cartoons FPS Games are a bit tough though but everything else is great

At first I was very hesitant, but after buying it and using it for the sole purpose of playing in bed i started to enjoy it especially after the major update it had

Bought this for my husband and he loves it. Being able to play a quick game while relaxing on the couch instead of setting up his whole area to play is great. No issues with connection.

Excellent gaming tool. Love this better than my Backbone controller. Screen graphics are phenomenal. Easy to use. And i can now access all my games from anywhere

This device is great for travel, or playjng when big screen is occupied. Very responsive. BB customer service was very helpful with obtaining product after error during checkout

The device works in synchronicity with the t.v the kids love it.

Love it so far haven’t had in trouble with it easier to use so I don’t have to take my PS five with me everywhere

Here’s the brutal truth about this device: The battery life is pathetic, barely lasting 2 hours on mid to low settings. Connecting to the PS5 is a slow and tedious process, taking at least a minute even with top-tier Wi-Fi 6E on a fiber network. Connecting via home network or mobile is excruciatingly slow. The screen looks decent, but it's just LED at 1080p 60Hz, not OLED as it might appear. This device devours data, consuming about 10 gigs in just 2 hours. There’s no way to lower the resolution to save mobile data when using a hotspot. Completely impractical. It comes with ONLY a Type-C to Type-C cable. Almost no one has a Type-C power brick, so now I have to spend even more money on additional cables just to use the device after paying over $200 plus tax. It’s bulky and not a lightweight handheld by any means. Ergonomically, it’s a nightmare. You have to constantly adjust your grip to use the triggers. All standard controller functions work the same as on the PS5, including vibration and adaptive triggers. In summary, this device is a major disappointment. It’s essentially a paperweight unless you have a PS5 and a robust internet connection. For $200, I expected far better. The inclusion of only a Type-C to Type-C cable is infuriating. Unless you have money to waste, don’t bother with this product.