Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$229.99
Save $20
The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 6998 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the product's portability, with users calling it the best portable version available. Additionally, customers appreciate the product's performance, specifically mentioning the great graphics.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 6,998 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This portal rocks!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this portal, every ps5 owner should get one. I had doubts but not no more love everything about it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my husband, he loves it. He can use it wherever he wants and it looks so great. I thought it would be small portable remote but its bigger than I expected which makes it much better. Totally worth the purchase. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation Portal

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Christmas gift for my husband and he is loving it. He showed our 4 yr old grandson and is already asking for his own. Definitely a great product to have.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best thing ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I went on vacation and was still able to play.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was gonna be heavy but its actually really lightweight, the screen looks so good and feels good on hand. Honestly exceeded my expectations

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A must Buy if you have a PlayStation 5!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote play device that does exactly what it’s suppose to do and does it exceptionally well. Beautiful display and Great controller. I had my PlayStation 5 connected to a ethernet cable and I’ve never had any lag or connection issues. Just buy it and have fun on the go!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Really liking it so far

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It connects well to my PS5 (which I didn’t hardwire to my router) over wifi. The picture is flawless, and the latency is nearly zero. I’ve only used this device over my home wifi, which is why I didn’t give it 5 stars. I’ll see how well it plays when I’m away from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars playstation portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it. Say best Xmas gift ever. To be able to connect to his playstation and play his video games without taking my living room tv and playstation is a great feature!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy it. It’s tempting, but don’t.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep going back to it thinking it’s worth it…it’s not. Don’t buy it. In reality if you can have a 5G hotspot at any given time then buy it. Let’s be real though, no average day to day person has that option. They’re running off 2.4G WiFi and maybe an okay 5G connection. But overall, not worth it. PlayStation is trying to make it the “modern PSP” by having cloud gaming on it but you have to have their most expensive subscription to play the cloud games. Oh, and the cloud games are what they deem suitable to be on there for now. You can still connect to your PlayStation 5…if it’s in Rest Mode. If not or you forget to put it in rest mode, well, it’s cloud games or nothing. It won’t turn on your PlayStation from being “off”. So overall it’s more of one of those weird, odd, collectible gaming items to make fun of later on. Lastly: - Not an OLED screen or even LED - 1080p resolution IF you’re lucky - Usually always runs below 1080p when on a different WiFi or connection point that what the console itself is on. - Battery life sucks - Joysticks are the definition of sensitive to the touch…as in they feel loose and fragile. They are super sensitive to movement - Photo provided is it running at 1080p but don’t let it fool you. There is a ton of lag time. The resolution was only maxed out because the PlayStation was in the same room and the PlayStation and the portal were the only two items on the WiFi. (PS5 was on 5G and the portable was on 2.4G)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love playing my game on the move don't have to just play at home

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love this

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as the steam deck but This is extremely good for somebody that has a family that won’t leave you alone and keep walking in front of the TV. They suck completely suck

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love it

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since PlayStation now let you play without the PS5 I play More often in my portal. More options if you want to play remote and good games a available too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works way better than I could’ve anticipated it would! I’m in Canada currently and playing my PS5 that’s in Los Angeles on hotel wifi and it’s working fine lol the future is dope!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    I LOVED IT

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing! When my kids used it they loved it they went to the kitchen and they were playing while they eat I highly recommend it for your kids when they want to play in the living room or other places

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great hand-held, bad connectivity

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ergonomics and feel of this remote player are unparalleled. Fantastic when everything is working properly, haptics, comfort, etc; But no matter what you do there will always be a level of input lag/stuttering. I have 1/GB Internet and a great wifi 6e router with the PS5 hardwired and still can't achieve flawless streaming. Sony needed to make this wifi 6 compatible or dialed in their remote playing app before launching this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstading Device for casual gaming

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful PS5 companion device for gaming!! I admit, it was a challenge out of the box. But when you take steps to improve WIFi signal stregth and a few twaeks of PS5 settings, It takes casual gaming to another level. Great investment!!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great portable device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable gaming device use WiFi too play games directly from your ps5 with remote play if the kids are watching the tv pull up a chair and play your favorite ps5 game

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Not perfect, but great in its own right.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not perfect, but it gets the job done. On good Internet, the picture quality is actually really good little to no lag, is actually a really great accessory for someone who doesn’t want to be in front of the TV all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my PlayStation portal best thing I bought this year.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for the whole family

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our daughter for Christmas. She has not put it down since! I actually played it as well and like it! Great for the whole family!

    I would recommend this to a friend