Customer Ratings & Reviews

I absolutely love my portal. As a dad who still likes to game I can take this around the house with me or put a game on pause while I change a diaper. As a more serious gamer I can lay in bed with my wife while I rid the galaxy of bots and bugs. The portal delivers on the ergonomics you love about your ps5 controller while offering the versatility of a Nintendo switch.. my only gripe is that I needed an adapter to pair my Sony Bluetooth headphones to my Sony PlayStation portal..why not build that in? Oh so they can make an extra 200$ on headphones lol that’s alright I’ll deal with it

I like having the portal for when my husband wants to watch tv in bed but i want to play the game. I also love the fact that i can play the game away from home. 10/10 recommend!!

great product..great investment would recommend...

If you have kids and you love you game you need it so you can play any war i love it

My son loves the portal , thanks to Best Buy coming thru in the clutch for Xmas.

PS5 to use with it and have to have the ps+ to use iy so cost more money to have

Great gaming system . Was able to grab one off a restock thanks to @ limitedissue group! wouldn’t be able to be a gamer dude without them! thanks bestbuy and thanks limitedissue !!

Amazing product ! my son loved it and he plays it everyday makes it easy to play anywhere and everywhere with out having to be next to the tv

This device finally freed up my living room TV! The kids say it’s “awesome”.

When everything works the portal is great but even with a wired connection from the PS5 there is sometimes some image breakup or fuzziness. Overall pleased but definitely have to consider it for what it is.

The best Christmas gift , love your store guys you always very friendly and professional team

I bought this for my son for Christmas and he loved it so much i guess he just forgot about his other gifts lol.

Great I love it exactly what I was expecting we purchase again

awsome product now i can be on the go and play when i want to if i got to go in a trip

Initially I thought the device was faulty but later realized it was a server issue from Sony. Overall great purchase

19/19. F. R. R. R

It’s great as long as you know what’s it’s for, to play your PS5 somewhere else when you can’t play on TV, it’s cool but doesn’t beat playing PS5 on a great TV/Monitor

Love every minute of using this device. Syncs easily, ergonomic and bright clear screen

Was pretty exicted for the portals release. My family steals the tv quite often so being able to get on and play some games has been pretty great. Pros def outweigh the cons.

I purchased a reconditioned PlayStation Portal from Best Buy, and although the physical appearance was as stated, excellent the issue was the left controller had so much drift in it I could not even set the system up. It kept moving to different characters on its on??? So what exactly is their verification process? So the rich part wasn’t that they apparently did not do a check of the system. When I returned it, the customer service rep asked me if I wanted to just get a new one and pay the difference? What are you freaking kidding me? So I ordered online so I won’t have to drive 15 miles to BB, which I now had to do to return a defective item and you think I want to reward your company for the inconvenience caused to me? RIGHT!!!! I’ll just order a new one from Amazon and no longer do any purchases from Best Buy, this isn’t baseball. Two strikes and you’re out, do not buy anything refreshed from them.