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Customer Ratings & Reviews

$229.99
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Customer reviews

Rating 4.5 out of 5 stars with 7065 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 7,065 reviews
  • Rated 5 out of 5 stars

    Great for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my portal. As a dad who still likes to game I can take this around the house with me or put a game on pause while I change a diaper. As a more serious gamer I can lay in bed with my wife while I rid the galaxy of bots and bugs. The portal delivers on the ergonomics you love about your ps5 controller while offering the versatility of a Nintendo switch.. my only gripe is that I needed an adapter to pair my Sony Bluetooth headphones to my Sony PlayStation portal..why not build that in? Oh so they can make an extra 200$ on headphones lol that’s alright I’ll deal with it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Convient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the portal for when my husband wants to watch tv in bed but i want to play the game. I also love the fact that i can play the game away from home. 10/10 recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony Playstation Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product..great investment would recommend...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good to have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have kids and you love you game you need it so you can play any war i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstaytion Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the portal , thanks to Best Buy coming thru in the clutch for Xmas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote Play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 to use with it and have to have the ps+ to use iy so cost more money to have

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 mobile gamer dude

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system . Was able to grab one off a restock thanks to @ limitedissue group! wouldn’t be able to be a gamer dude without them! thanks bestbuy and thanks limitedissue !!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Gaming made easily

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product ! my son loved it and he plays it everyday makes it easy to play anywhere and everywhere with out having to be next to the tv

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Kids love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device finally freed up my living room TV! The kids say it’s “awesome”.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great when it works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When everything works the portal is great but even with a wired connection from the PS5 there is sometimes some image breakup or fuzziness. Overall pleased but definitely have to consider it for what it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Christmas gift , love your store guys you always very friendly and professional team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for Christmas and he loved it so much i guess he just forgot about his other gifts lol.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great I love it exactly what I was expecting we purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    awsome game system

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awsome product now i can be on the go and play when i want to if i got to go in a trip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I thought the device was faulty but later realized it was a server issue from Sony. Overall great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dope

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    19/19. F. R. R. R

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It’s great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great as long as you know what’s it’s for, to play your PS5 somewhere else when you can’t play on TV, it’s cool but doesn’t beat playing PS5 on a great TV/Monitor

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Best buy at best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love every minute of using this device. Syncs easily, ergonomic and bright clear screen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pretty exicted for the portals release. My family steals the tv quite often so being able to get on and play some games has been pretty great. Pros def outweigh the cons.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    What does Geek Squad Do

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a reconditioned PlayStation Portal from Best Buy, and although the physical appearance was as stated, excellent the issue was the left controller had so much drift in it I could not even set the system up. It kept moving to different characters on its on??? So what exactly is their verification process? So the rich part wasn’t that they apparently did not do a check of the system. When I returned it, the customer service rep asked me if I wanted to just get a new one and pay the difference? What are you freaking kidding me? So I ordered online so I won’t have to drive 15 miles to BB, which I now had to do to return a defective item and you think I want to reward your company for the inconvenience caused to me? RIGHT!!!! I’ll just order a new one from Amazon and no longer do any purchases from Best Buy, this isn’t baseball. Two strikes and you’re out, do not buy anything refreshed from them.

    No, I would not recommend this to a friend