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Customer Ratings & Reviews

$229.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7065 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 7,065 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our ps5 if you have no other easy way to remote play with the console. Worked great for me personally with my ps5 wired to the router. Your mileage may vary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it i can play anywhere in my house. I would recommend to all my freinds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product and makes it easy for busy fathers to game.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Worth the buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation Portal brings back the nostalgia days of the PSP - I would love if you could play it without the PS5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 5 year old son is very happy with the way he can play all his ps5 games

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Item!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item! It’s very convenient I just wish it was a way to track it when it’s lost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first i wasnt going to get it because all the mix reviews but i gave in and purchased it and i tell you no matter where you at if you have strong WiFi and keep the console on rest mode you would be able to play the game from the console to portable

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived in a timely manor. Packed well. Works great with no problems. Had no issues with this shipment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for what it is suppose to be

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah, it is no bueno that games are not native on the PS Portal. It has worked beyond satisfactory in my use cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best item ever i use at work just makesure you own a ps5 console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great just as long as your Internet is good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what i use it for its great, for the times Im over at my girlfriends house I can play my ps5 with litte compromises compared to setting up a ps5 controller with my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to setup and use. And light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS portal is so much fun to use. You can take with you anywhere there is wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Portable PS5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick design with good output depending on internet connection. Worth it if you need portable gaming!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Promising Concept, but Connectivity Issues Held It

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After seeing so many positive reviews and knowing how flawlessly my PS5s run, I thought the PlayStation Portal would be a no-brainer. My consoles are hardwired, so I expected a smooth experience—but unfortunately, I ran into significant lag that made even single-player offline games nearly unplayable. To be fair, this may be a result of my internet service provider, but I tested alternative remote play solutions (like apps on my computer), and those worked without issue. Further I pay for higher speeds and I do not have this issue to other devices. When the Portal did work, I really enjoyed the experience—it has a lot of potential. Ultimately, though, the inconsistent performance was too frustrating, and I ended up returning it. I genuinely hope future updates or hardware iterations resolve these issues, because the concept is great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Really good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the ultimate dad product. Someone wants to use the TV? Then this is it. Make sure your ps5 is wired and you have good WiFi connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gorgeous color

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really have to know what you’re getting into when you purchase a PlayStation portal. It is a streaming device that essentially has no off-line capabilities other than an options menu. If you go into this purchase, knowing that, you are really going to enjoy this device. It’s streaming capabilities without even having to turn on my PS5 is a game changer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is amazing I love that I can play my games no matter where I am

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Step for new Playstation Portal Gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far. I don't have the best internet connection and it works great. 1st Person Shooter games like Call of Duty are hard to play on it, but any other game like Fortnite, FIFA, and 3rd Person RPG works perfectly fine. Yes, this is basically a share screen for your ps5 console, and Yes you need a PS5 console and wifi to use it, otherwise the portal is useless. Only downside if this is for a household with multiple ps accounts, it will be a negative. The portal can only support one account, and won’t let you switch accounts on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Device Portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I can travel with it anywhere.

    I would recommend this to a friend