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Customer Ratings & Reviews

$229.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7059 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 7,059 reviews
  • Cons mentioned:
    Input lag

    Rated 3 out of 5 stars

    Good connectivity with mediocre software

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slight input lag that is perfect for casual games. This is not a device for competitive play. I currently can’t play Alan Wake 2 due to touch input control issues. The “brightness” settings for the light bars and mute button are “on” or “off”. Hardware is great quality; software needs more time in the oven.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this allows me to play my PlayStation anywhere wifi is available. Just something to know your actual PlayStation needs do be on to play it

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    PS Portal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special, the only thing you can do is stream for ps 5 games

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great as long as you have good wifi, yes you can use your phone for remote play but who wants to use your phone when you have a portable ps5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but the only that sucks is that the PS5 has to be at least in sleep mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps handled

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend loves this game because he can see it on the screen he lets his grandson play it too and I’m gonna get my son one for Christmas this year

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy spouse, Happy house! lol

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brings me joy to know that I can play my games while my spouse watches her favorite shows on the tv in the family room.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device! Very handy when on the go or just wanna play around the house without being glued to the tv! Def recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good travel entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good thing to have when away from home as long as you have good WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Playstation Portal Remote play my PS5 is in the basement i am on second floor no problems connecting to the system laying in bed having a ball.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's a great PlayStation device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this thing a lot, that's great experience I love it it's way better than remote play on my phone hands down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for when you find opportunity to remote play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 handheld system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. He said he didn't have a problem setting up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it just wish it can play while not at home or away from the PlayStation

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Pretty neat

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light it for my brother and its his preffered way of play ps5 as he can play fron anywhere in house comfortably

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fun. Does exactly what i wanted which was to be able to play my playstation games laying in my bed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation more like Dadststion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS Portal functions really well with minimal lag. Perfect for people who have difficult time getting in front of the TV to play.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product as long as you know what you're buying! Feels very premium and fast shipping. Requires high speed Internet connection

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With many reviews floating around i was very skeptical on getting it but for me it was a must, i do not regret it at all. I love it perfect for what i need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for playing games through cloud streaming if you share a console and don't want to wait to play. Limited to certain games with cloud streaming. Does turn off on its own when initially turned on randomly.

    I would recommend this to a friend