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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 6999 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the product's portability, with users calling it the best portable version available. Additionally, customers appreciate the product's performance, specifically mentioning the great graphics.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 6,999 reviews
  • Rated 5 out of 5 stars

    PS5 portal rocks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My bf LOVES his PS5 portal. Plus now I get to watch chick flicks as he plays his portal next to me. 10/10 would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation Portal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Console! You can play ps5 games anywhere with this! Highly Recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can’t complain for the $$$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device! I returned this but only because I decided I wanted to download games to my handheld. Going with an Xbox Rog Ally X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it after the latest update since you are able to stream games without having a PlayStation 5.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome I can take it anywhere I go and would be able to play a game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 Handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gadget is fun it's basically a ps5 handheld.i bought it used but it looked and felt brand new maybe I got lucky but don't be scared to try the used because instead of 200 bucks I only spent 120!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New features makes it worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome love it especially when it’s able to play PlayStation plus’s stuff without connecting to ps5

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Dadstation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I’ve ever made. I’m a dad with two kids and so when tv is being used I can still game whenever I want. I had a backbone for my phone but this is 100% better with bigger screen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great addition to my ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had any problems with the PS Portal at all. It connects quickly and easily to my PS5 and all my games run smooth on it. Work fine for online multiplayer too. I havent noticed much lag. Overall great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gamer head

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it everyone needs to have one that loves gaming

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent but could be better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for the most part for what i want. Sony needs to add an update with a browser so it can connect to public wifi though. Really only good for home wifi or wifi with just a password.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, smooth gaming LAN connection on ps5 needed for best results, really wish I can use this at work! Going to invest into a portable WiFi or something like that.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity
    Best Buy Employee

    Rated 4 out of 5 stars

    Weak Wi-Fi

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Easy setup I feel like the device is a little delicate I hope they come out with a case for it soon Wi-Fi connection gets weak sometimes

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Travel Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for travel if you can get access to decent WiFi

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    On the go Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent addition to a ps5. Understand what the product is and it excels. Not a PSP 2.0, but a refined backbone with integrated ui and such for Sony specifically.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves!! He is very happy with this purchase because now he can take his PS5 anywhere. Perfect for long trips.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cant put it down

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play it at work in between meetings im able to sit on my porch and play this is the best thing PlayStation has came out with

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great ps5 accessory for at home use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In case I want to be lazy in bed or hang out in the living room and play my PlayStation 5 games it works fantastic. Not sure how well it would work if i traveled. For at home it works great, no regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps5 portal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, awesome for traveling, I traveled to Alabama an left my ps5 at the house an was still able to hook up to the ps5

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a dad, so being a dad has a lot of reponsibilities. Having this Playstation Portal is very useful and convenient for me specially being a nap-trap with my baby. I can still play my favorite game.

    I would recommend this to a friend