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Customer Ratings & Reviews

$229.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7069 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 247 Showing 4,921-4,940 of 7,069 reviews
  • Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it for my son even tho we didn’t have the ps5 the cloud gaming was amazing 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation portal is great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to game in any room of the house and on the road. So far a simple hot spot does the job well.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    love this device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for short game seessions before bed, good quality device connection is fast !

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Grammy with disappointed grandson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my grandson, honestly he was very disappointed with it. I had bought open box and only had 15 days to return. Did not get a chance to give it to him until that return time was over. He took it home hoping that it might work better at his house, they have better internet. Have not heard if it was better in Louisville.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great system and compatibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fun affordable system to pair with the PS5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Thank you Best Buy for making this available To purchase. I highly recommend picking this up!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for portable use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the PlayStation at the main tv where everyone is this is great! Just go to another room and play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PSPORTAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it , easy setup (need phone hotspot if away from home)

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good purchase , if it had bluetooth it get 5 starz!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea and awesome tool to access your PlayStation while away from home

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awsome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for busy parents who dont always have access to a tv. Love mine i use it every night.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    I can play outside

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It very nice & very lightweight & fun & my family wants one now

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Absolute garbage system

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give less than 1 star. This system is horrendous. I could be next to my system, next to my router, away from home, doesn’t matter - this system rarely maintains a good connection. Between the lag, the network issues, the pixelation…it’s basically unusable. Please save your money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have played on this nonstop!! Very satisfied with my purchase. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product. Very happy with purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it all the time. I have zero issues with playing any game on my home WIFI and I have even played at a couple of other locations, still no issues. The battery life could be a little bit better but I can use my phone charger to charge it, while I’m playing. If you are a gamer on the go or just want to be able to play a quick game, I highly recommend getting one of these.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the capability of being able to game anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing very solid piece of equipment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your network has the bandwidth to support this product, it works amazingly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a Playstation fan. I've always been a Playstation fan. This product does not disappoint.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Worth it if on sale.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not great. You could use your phone for better...everything. No bluetooth in 2023...smh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. My kids loves it. He uses it all the time.

    I would recommend this to a friend