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Customer Ratings & Reviews

$229.99
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Customer reviews

Rating 4.5 out of 5 stars with 7075 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 294 Showing 5,861-5,880 of 7,075 reviews
  • Rated 5 out of 5 stars

    PLAYSTATION REMOTE PLAYER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson really loves this handheld game. The size, the look and its capabilities to functions right in is hand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the PS Portable!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super impressed with this especially after the last update allowing cloud streaming it’s pretty awesome :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's sometimes lags, but I fixed it, but I recommend this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its ok.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need an "excellent" internet connection all the time for it to work properly. It looks nice but pretty useless

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Handheld PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful when wanting to play games and laying in bed. Make sure to have good internet and that your PlayStation is close to the router. Connection will drop if it’s far from it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Picture quality is not good with spotty wifi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your wifi is not perfect GTA 5 looks and sounds terrible. It can work better if you have wired internet for the ps5 and wifi for the device.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually pretty good connection It definitely does the job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ps portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need good wifi to enjoy it the playstation portable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ps portal on the go review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate this a 2 star but I only used the streaming through the ps5 I haven’t used it through the ps plus premium subscription but through the ps5 on the go it wasn’t good to much lag endless your playing like a single player game but it worked alright pretty okay inside the same house with wifi and my ps5 pro is wired in too

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves it! Best birthday gift I could’ve gotten him.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Mediocre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty good if you want to play offline games but if you want to play online multiplayer games it sucks, keeps disconnecting from WIFI and blurs out a lot. I have amazing internet and it keeps doing it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my husband. He likes it, you will have to buy an annual membership to be able to connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with the peoduct, but best buy’s customer service was top notch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid screen and good performance on home wifi. Only issues is when you start a session it can get frame loss for the fordt few min. Occasionally it wont wake up the ps5 but you can simply power it on yourself.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Another Sony bust

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thing is 100% grade A Sony junk. Had the thing for a week and worked fantastic, did everything I wanted it to do. All of a sudden go to boot it up, thing refuses to connect to the my PS5. Sony nerd team is as expected completely useless. "Reset this, reset that" - The usual things I've already done 20 times. Then it's all of a sudden my routers fault. The thing worked good, right up until it didn't. A week long lifespan isn't a great use of $200.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Super lag

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost unplayable. Ps5 is hardwired. Upgraded my wifi in the house and still lags. I hsvent used it outside rhe house and cant imagine it to work sny better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Handheld PS5 that requires internet connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is everything wanted with the abilty to play your PS5 anywhere in the house with all the features of the dualsense. No slow down or lag. This was worth the purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Lack Luster

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what it does, it does well. It just doesn't do much and having to buy their own headphones because the exclusion of BT.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great but

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for using at home, but not good for travel which is what I was hoping to use it for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome discount, brand new!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy open box units, if it is listed as open box like new, its literally brand new just with the box resealed

    I would recommend this to a friend